Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
FL - 2558 E State Rd 60, Valrico - 6/8/16
Great work on the repairs! Very friendly and accommodating staff. Quickly ready as well! I will be recommending this location to others.
GA - 1290 Portman Dr, Conyers - 6/8/16
Ben M. the manager and Megan the receptionist were both great. Dropped my 2013 Chrysler 300 off Tuesday morning to have a pretty big dent removed from the door, and the car was ready the next day at 5:00! The car looked good as new, they cleaned it inside and out and even paid for me a rental car. This place has grade A service. I will definitely return if needed and recommend everyone I know.
MD - 3420 Ellicott Center Dr, Ellicott City - 6/8/16
I have never gone a company's website to provide feedback before, but the experience I had at Gerber Collision in Ellicott City on Ellicott Center Drive was so extraordinary that I had to do it. One of my children had a minor incident with the garage door which bent in the front fender of my car just enough that the passenger door would not open. Because the car has a lot of miles on it, I didn't want to spend a lot of money on it, so I went to Gerber and asked what they recommended. Everyone I encountered there was so helpful it was amazing. They not only suggested a very practical solution, but they also addressed the problem while I waited and the charge was incredibly reasonable. My great compliments and gratitude go to to Gail Reed, the estimator, for her very gracious assistance, and particularly to Vince R., the technician, who ... read more
CO - 569 25 1/2 Rd, Grand Junction - 6/8/16
Fantastic service. Amazing communication. I never once had to call and check on my status. The work was done incredibly fast. David B. communicated well and went above and beyond to get me back on the road.
IL - 5948 N Northwest Hwy, Chicago - 6/8/16
Christian B. and his supervisor, Kevin, were awesome! I required a quick turn around for a windshield replacement with an OEM windshield. I also am a detailed, careful consumer, and asked a bunch of questions to Kevin who was super patient and helpful in getting the answers. Christian took over then and really made it happen by expediting the process and getting me scheduled with a quick enough turn around to have this installed sooner than later. I really appreciate this type of customer service, especially a company who is certified with the AGSC. I know this will be a high quality install. Thank you.
IL - 900 E Ogden Ave, Naperville - 6/8/16
Gerber collision helped me fix my car in a timely fashion. They also kept me informed on the progress of my vehicle the whole way. Their customer service skills are great and they made my car look brand new. I would recommend everyone to go to Gerber collision. Also, I advise people to go through Romeo. He was very professional and helped feel comfortable leaving my vehicle with him and Gerber. I will never take my car anywhere else besides Gerber!
IL - 2664 Green Bay Rd, Evanston - 6/8/16
I am very pleased with the car repair service I received from Jack & his team at Gerber Collision & Glass. They explained the damage and estimated repairs and kept me informed of the status of my car repair. I am very pleased my car was repaired sooner than expected and they explained the final repairs. I sincerely appreciated that they polished my headlights and tires, too. I would definitely recommend this location for their customer service and repair excellence. Safeco Insurance is the driver of the accident's insurance and not my insurance.
IL - 6140 W 159th St, Oak Forest - 6/8/16
On May 1st of this year I had an unfortunate accident at a local gas station making too sharp of a turn rounding a pump island and causing me to sideswipe a metal guard railing. The manager at the Gerber location in Oak Forest, Don H., was very understanding and empathetic about my accident and assured me that the damage was not as bad as it seemed. This was my second auto body shop estimate, Abra being my first. But the selling point for me to choose Gerber was that Don noticed that I had a paint scratch on my rear bumper ( from somebody backing into me in a parking lot when I was not in the car ). Without my asking, he offered to buff it out at no charge. I was not expecting this and at this point chose Gerber to repair my car. Don was very courteous, knowledgable, professional, and empathetic in arranging my repair appointment. He ... read more
CO - 569 25 1/2 Rd, Grand Junction - 6/8/16
Excellent job, office connection, information during repair and overall service. Thank you a lot, congratulation to everyone in Gerber Collision!
CO - 569 25 1/2 Rd, Grand Junction - 6/8/16
Excellent service. Office staff went above and beyond, loved the status updates. Thank you Grand Junction location you guys are well worth recommending!!!!!
AZ - 6108 N Travel Center Dr, Tucson - 6/8/16
I can't tell that my car was in an accident! The body work and paint is excelent!
LA - 3621 Lapalco Blvd, Harvey - 6/8/16
I never had a better experience with an auto collision center than I did here... From the very start I noticed the place was clean, well lit, plenty of seating and the employees were extremely friendly and informative. From one customers prospective this is a business that plans to be around for a long time. This was the first time I truly I truly felt like a valuable customer and the service provided more than exceeded my expectations. Special thanks to Daniel for his welcoming demeanor, confidence and remarkable ability reverse time on my car...
IL - 6140 W 159th St, Oak Forest - 6/8/16
Outstanding facility. Everyone from the time I arrived, until all the work I needed was completed, were friendly and more then helpful. I will recommend not only my friends. but who ever I can to go here when car repairs are needed.
FL - 9417 Philips Hwy, Jacksonville - 6/8/16
Always giving updates, very friendly, always quick, good with USAA. I never have any issues w/ estimate or payments. Very awesome place to set repairs done.
OK - 11440 E 81st St N, Owasso - 6/8/16
Communication with me was timely. The repair was finished before the predicted time. Staff was very friendly and helpful.
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