Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
OH - 5130 Hudson Dr, Hudson - 9/18/16
Gerber couldn't have made the repair of the damage to our vehicle any easier. Knowledgeable, capable & courteous personnel made it possible! Thank you!
CO - 205 3rd Ave, Longmont - 9/18/16
It is most discouraging when you parked your 2015 GMC truck is badly dented by a hit and run driver. SPENDING MY $1,000.00 DEDUCTIBLE WAS A SURPRISINGLY PLEASANT EXPERIENCE AT GERBER COLLISION AND GLASS. From the initial phone call to inspecting the finished repair, everything went smoothly. The staff was cordial, helpful, and knowledgeable. In fact, Steve, the estimator, (unlike estimators in two other companies) explained what would be done to the truck in detailed terms that I could actually understand. Also, the secretary at the front desk could explain procedures in a way that was helpful, detailed, and clear. Almost daily we had an update through email...again, well written and clear. Personal phone calls also kept us up to date with the progress on my GMC truck. Lastly, completion of the required repairs took a day less than ... read more
OH - 5820 Shier Rings Rd, Dublin - 9/18/16
Properly executed repairs at a competitive price. Friendly, cooperative, and collaborative staff. My van was rear-ended by another party and totaled by their insurance company. The Gerber staff worked with me to minimize the out-of-pocket expense to me to repair the vehicle, including re-use of parts that an insurance company would have insisted be replaced. [Ex. Tail lights not damaged in the accident, but scuffed from 16 years of being on the road.]. The only minor hick-up was that it took two weeks to complete a repair that would have been four days if the work was being paid for by one of Gerber's preferred insurance company partners. I.e. My vehicle was used for filler work in between the insurance jobs. But this was an expected trade-off and worth all the other positives in working with this Gerber location.
IL - 900 E Ogden Ave, Naperville - 9/18/16
Work was clearly explained prior to work being done. I received regular communication about the status of the work. Romeo, Mike and Amparo were helpful and friendly.
IL - 801 N State, Elgin - 9/17/16
Excellent customer service, my car looks great!
IN - 244 Melton Rd, Chesterton - 9/17/16
The level of Customer Service and workmanship was outstanding. I was kept up to date on the progress of the work being done almost daily. I would highly recommend this business to anyone.
NC - 712 Sunshine Way, Greensboro - 9/17/16
Excellent customer service by Leslie. Work done in a timely & professional manner. Body work looks great - matched color perfectly.
NC - 3410 Durham-Chapel Hill Blvd, Durham - 9/17/16
Team was very careful to make sure that my windshield and the associated parts necessary were of top quality, proper seal, no corners cut, at a very competitive price. Thank you, Gerber!
IN - 1460 West St, Valparaiso - 9/17/16
Team did an awesome job on repairs. Much faster than estimated!!
IN - 418 Kentucky Dr, Kokomo - 9/17/16
Great job!
GA - 2230 Redmond Circle NW, Rome - 9/17/16
Very awesome job car well taken care of and kept me updated threw process. Excellent
AZ - 41801 N 41st Dr, Anthem - 9/17/16
Very positive experience. Friendly staff, finished job on time, and most importantly did fantastic work!! If I need this type of work again, I plan on coming back even if I have to pass up a dozen other shops on the way!! Highly recommended to family, friends, neighbors, all - with no reservation whatsoever!!!
MI - 1435 Townline Rd, Benton Harbor - 9/17/16
Excellent! I am completely satisfied with the job that was done. Thank you for having great workers that take pride in their work. Also that go above and beyond for the customer serivce.
CO - 6750 S Dawson Circle, Englewood - 9/17/16
Superb service, great communication, final product looked outstanding
GA - 803 Bascomb Commercial Pkwy, Woodstock - 9/17/16
Very pleasant experience here, they were efficient, and I was able to get my car about 11 days prior to estimated date. When I dropped my car off they called enterprise and enterprise was there by the time I was ready to leave. I was kept informed about my vehicle and when I picked up my car they took care of the rental. My car looked fantastic and I noticed a few scratches that brad took care of immediately. The inside of my car was vacuumed and cleaned it smells great. Great experience
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