Read What Our Customers Are Saying!

MI - 25180 Novi Rd, Novi - 4/6/17

Job was really done to my satisfaction.

Ali A

FL - 1925 S Woodland Blvd, Deland - 4/6/17

Very impressed with the work done at the shop and how fast it was completed. Tom was extremely helpful and friendly. He texted me at each step in the process and made it all very easy. It is nice to have a shop treat you well, that does not happen very much these days. Thank you very much to everyone at the Gerber in DeLand.

Andrew

AZ - 41801 N 41st Dr, Anthem - 4/6/17

I rarely complete these types of surveys but am compelled to because of the top-notch service provided by your Anthem location and specifically Jeffrey K. I was updating continually via text manage and my vehicle was restored to BRAND -NEW condition. I was blown away by how good it looks. Thanks again and you will have a customer for life now.

Adam R

FL - 135 Palmetto Ave, Merritt Island - 4/6/17

Give Kevin and the office receptionist a big WOW. Very professional, courteous, and helpful through my entire repair process. It's terrible having to deal with a damaged auto but they made the repair part smooth. Many thanks, keep up the great work.

Thomas B

NC - 255 E Parris Ave, High Point - 4/6/17

You were just so reassuring that you were going to handle everything and you did. Sometimes being a woman you are made to feel stupid about car repairs and I never felt that way with you. My son could not be there with me because of work obligations and Mona substituted as my son.

Donnie L

OR - 128 S McLoughlin Blvd, Oregon City - 4/6/17

I had a great experience. Staff was friendly and efficient. Work was excellent--the car looks brand new. They even cleaned the inside before returning it to me. If I need their services again, I have no reservations about returning to this place of business. Their partnership with Enterprise leasing made renting/returning the car very easy.

Jo Ellen L

GA - 3030 Satellite Blvd, Duluth - 4/6/17

Upon initial phone call, I spoke with a lady who was very nice and professional. I cannot remember her name. However, she was very detailed and helpful. I wanted to get estimates from other places before I made my final decision. I went to one other place and decided to bring my car here versus the dealership for a few reasons. Cost didn't matter since I wasn't paying for it. The service and their continuous effort to answer my questions when I called back several times before I made my decision. The other place I received a quote from picked up on some things that Gerber missed. I told the nice lady who I dealt with on several occasions. She asked me to email my quote and they would do whatever needed to be done to get the car fixed right. I chose this place because my insurance company recommended them and the work is warrantied for the ... lifetime of ownership. That alone sold me!! I called in advance to schedule my appointment to make sure they would be able to take my car since I had a rental only approved for a certain amount of days. I dropped my car off and just waited for an update. I was immediately sent a new quote showing what they uncovered (which was great). The timely turnaround was impressive. Two days later, I received a call that my car was done. When I went to pick it up, I noticed a few things. They took the car to the back and fixed it right then and there. No questions asked. The customer service from everyone that I encountered was phenomenal. I appreciate their great workmanship and will refer others! read more

Ayonna W

MI - 1435 Townline Rd, Benton Harbor - 4/6/17

On time, earlier than when promised, kept in contact throughout process, looks great!

Roger B

IN - 3790 Grant St, Gary - 4/6/17

Great service and personal. Quality work completed in a timely manner. Would recommend to all friends and family

Sue M

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 4/6/17

WoW ! Very friendly and Professional . Very clean location , courteous , and thorough from walk around to return of the car . Darrell and Larry are Great . The job was done a day early ! I would highly recommend your company.

Lawrence K

MI - 8479 Mason Dr, Newaygo - 4/6/17

Gerber Collision & Glass in Newaygo did an excellent job repairing my vehicles body damage. They were very professional & my Enclave looks as good as new. I was very pleased with the work they did & the interior of my vehicle was also clean when I picked it up. Great Job! I would definitely recommend them to my family & friends! Thanks again!

Kathleen B

FL - 909 W Amelia St, Orlando - 4/6/17

My son and I had a wonderful experience with Amy F. She was very professional with us. Thanks

Humberto C

IL - 6140 W 159th St, Oak Forest - 4/6/17

Got my Car back yesterday AWESOME. Great job all around. Customer Satisfaction important. They gave me constant feedback on the status on the repair. The whole process was very easy thanks to Jessica and Stephanie. Car rental was taken care and they helped with all of my questions. THANK YOU

Charles L

OH - 5820 Shier Rings Rd, Dublin - 4/6/17

I had the experience to work with Drew. I scheduled an appointment for an estimate and he was on time and provided a few options for repair. The vehicle is a 1999 and he cautioned me that parts availablity may be a concern. Upon the repair process, he updated me on a potential snag. The dealerships that indicated that they had parts were unable to locate them. Drew called and explained. He also offered for me to look at other options. Gerber was unable to repair my vehicle. I was disappointed yet pleased with the service. I was refunded my deposit and was treated well by the associates at Gerber's.

David K

OH - 9323 Blue Ash Rd, Blue Ash - 4/5/17

In Nov. 2016 my Car was promised back to me in 3 wks. I got it back, looking good, in about 12 days! The front desk & staff treated me very kindly & politely. They offered to pick me up to get my car. On Mar. 31, 2017, I noticed a seam looked out of place . Without a moment's hesitation they told me to bring the car in & they'd line it up . They took it in April 4th, eager to please. I picked the car up. It looks great & they even replaced my rear tail light. Quality, polite service with a smile. I LIKE IT!

Mary N