Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
MD - 19560 Frederick Rd, Germantown - 8/25/17
This was our second time coming to gerber in germantown for repairs. Both experiences were flawless, painless and the staff was very friendly and accomodating. The color match was amazing and repairs are impecible. I will definitly recommend gerber to anyone in need of repairs.
FL - 135 Palmetto Ave, Merritt Island - 8/25/17
The staff at this location is easy and very pleasant to work with. I was greeted by Robyne as I enter the door. She explained everything in a professional and courteous manner. I met Kevin J. and he told me the process of how my auto would be repaired. Kevin called me and kept me informed as to what stage they we at with my car , even when they had to reorder some parts he called to let me know what was always happening. Bryan J. who did the body work did an outstanding job. I thought I would notice a difference when I got my car back, but Bryan did such a wonderful job on it especially the bumper it looks like it went back to Ford factory for repairs. Thank you to all the office staff and crew at Gerber, Merritt Island, FL. I will truly Wreck-ommend Gerber to my family and friends
FL - 1925 S Woodland Blvd, Deland - 8/25/17
Tom was great -- very friendly and helpful.
FL - 805 E Hibiscus Blvd, Melbourne - 8/25/17
Chris was very friendly and informative and got me a quick estimate of cost and they stuck to that figure- no surprises!. All of the staff was great with getting me on the schedule, and getting me home when I didn't have a ride. Chris did a great job explaining the repair they needed to do in terms I could understand. They got the work done and the car looks so nice! Thanks Chris and everybody for your help. You're fantastic!
MI - 165 W 14 Mile Rd, Clawson - 8/25/17
Excellent service. All aspects exceeded my expectations. Will highly recommend to others
NC - 201 Maynard Crossing Ct, Cary - 8/25/17
Great service with a friendly smile. Gail and John communicated well and their information was always reliable. The body shop guys did a great job putting my little red Honda Fit back in working order. Thanks!
FL - 1925 S Woodland Blvd, Deland - 8/25/17
I had an excellent experience getting my car repaired after an auto accident. From the moment I walked through the door a Gerber in Deland Tom S. took care of my needs and answered all of my questions. Tom went above and beyond helping me get a good price on tire replacement as well. Tom listened to what I had to say and made me feel important. It was a wonderful experience working with Tom and would highly recommend Tom and the Gerber Collision team in Deland Florida. I had an excellent experience and the repair was completed wonderfully.
NC - 712 Sunshine Way, Greensboro - 8/25/17
I couldn't have asked for a better company to take my car to for a repair! From the start they were great and kind to me, when I needed to get a rental to get back and forth they called Enterprise to come and pick me up, they gave me updates every Tuesday and Thursday through phone calls and even text message. My car was repaired before the day I was given which was also a plus because of how hectic my work schedule is. The day I got my car I wasn't gone off of the lot more than 10 minutes and one of my parts came loose from under my car, I called them and within 15 minutes some techs came in their personal vehicle secured my vehicle and drove it back to fix what had happened. It didn't even take them 10 minuets to fix it. I will definitely use them for future references and I recommend them to any and everyone! Job well done.
PA - 1735 Prospect Rd, Pittsburgh - 8/25/17
Very professionally done and very happy with the results. I only strayed from Gerber once and learned my lesson. George and his crew were excellent. They were probably not aware but my dash camera recorded every time the car was turned on and I am happy to say they were very professional with the handling of my car. No quick starts or anything. I usually don't fill these out but this time it was necessary. :)
MI - 3345 Washtenaw Ave, Ann Arbor - 8/25/17
OUTSTANDING CUSTOMER SERVICE THANKS TO ALEX. REPAIRS LOOKS GREAT.
FL - 1011 Blanding Blvd, Orange Park - 8/25/17
I would like Tim O., to personally thank Steve L., and Mike W. to resolving an ongoing, frustrating dilemma that had been going on for the last two months, between an insurance company, and Gerber on Park Avenue, in Orange Park, Florida. They need to take lessons from the Blanding store. Bridgett implemented this resolution, by contacting Steve and Mike. They contacted Gerber on Blanding. Their Ms. Wendy B. took the reigns, and made all the requested arrangements, per Mike and Steve. She is a top notch customer service rep for your company, she as well needs a personal Thank You from Mike, Steve and Tim O.. Please extend my gratitude and to all. Wendy is definitely management material. Thank you.
IL - 1001 Remington Rd, Schaumburg - 8/25/17
Service excellent. Exceptionally nice people to work with. Would highly recommend.
FL - 135 Palmetto Ave, Merritt Island - 8/25/17
I was very pleased with the professional service that Gerber showed me on my recent visit! Kevin was most helpful and gave me several updates during the time that my car was there. The girls in the front were also very pleasant and helpful.
FL - 808 S Hopkins Ave, Titusville - 8/25/17
Great customer service from April and Jean. Repairs by Brett, Alex and Jonas were don wonderfully and beat the anticipated time required.
NC - 201 Maynard Crossing Ct, Cary - 8/24/17
Gail is so nice! We were lost and needed directions and she was so kind and helpful.
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