Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
IN - 3431 Fairfield Ct, Lafayette - 10/13/17
Michael R. took excellent care of me while I was getting my car fixed. Deadline was met in time. Great job for the repair.
ID - 2414 N 4th St, Coeur d'Alene - 10/13/17
Excellent performance all around. The estimate was efficient and reasonable, the office personnel friendly and helpful, the repairs were well done, and completed a day ahead of schedule.
NC - 804 Salisbury Rd, Statesville - 10/13/17
Very good
FL - 101 NE 33rd Ave, Gainesville - 10/13/17
Excellent excellent excellent customer service. I called multiple times a day getting the same person each time (Kim) not once did she get upset. She was very kind and helpful. Thank you
IL - 2360 Ogden Ave, Downers Grove - 10/13/17
The team was so helpful. My car looked brand new within days...much quicker than I expected. I will definitely be coming back if have another issue with my vehicle.
IN - 3790 Grant St, Gary - 10/13/17
This office has been super friendly, helpful, kept me informed 2 x week (Robert M.) super guy so courteous. Katie, receptionist is so super nice on the phone, pleasant and helpful... I used to be a customer service rep for a large utility company and I am extremely observant how employees treat their customers and these people are an asset to Gerber and such a pleasure to do business with. I have used your company before and will continue to if the need arises. Kuddos to your staff.
IL - 819 Estes Ave, Schaumburg - 10/13/17
I guess you could say that I don't have very good luck when it comes to cars...collisions, road hazard damage, even a tornado...however, my luck changed the day that I called Gerber on Estes in Schaumburg. Every time that I have called to report a calamity, their first question is, "Is everyone alright?" That kind of concern for individuals continues throughout all of the professional services they offer. I have repeatedly been grateful for the way that they work seamlessly with my insurance company, State Farm, to ensure that my vehicle is processed as quickly as possible with convenient rental car service connections so that I can focus on my own responsibilities while I trust them to repair problems that stem from collisions, scratches, weather damage and road hazard issues. Matt, Darryl and the rest of the staff have ... read more
NC - 2460 W Roosevelt Blvd, Monroe - 10/13/17
Professional and polite. They did a fantastic job on my vehicle. Would highly recommend them.
OH - 8849 Columbia Rd, Maineville - 10/13/17
From start to finish I was completely HAPPY!!!
NC - 201 Maynard Crossing Ct, Cary - 10/13/17
Gail was awesome to handle my situation and get me in much sooner than expected! Great customer service!
NC - 212 Old Salem Rd, Morganton - 10/13/17
Liability was on the other car/driver. her insurance was National who paid the bill. My vehicle had extensive body damage on the driver's side. Gerber got the repairs done in half the time they estimated and the work was exceptional. Looks better than before the accident. I will highly recommend them.
MD - 5106 Branchville Rd, College Park - 10/12/17
Environment was clean and welcoming. All the staff were very personable and professional. Timing estimate of work completion was perfect, updated regularly and completed earlier than I expected. Great customer service with good quality work. I will definitely return if I ever have a need to and will always refer family and friends to Gerber of College Par.
OK - 11440 E 81st St N, Owasso - 10/12/17
I live in SE Kansas and while coming back from a trip to Tulsa, OK. my air-conditioner tore up and caused the Van to brake down. While I was at assessing the damage, my wife was talking to a gentlemen in the store and he came out and began to help us. We got the van down to the Gerber Collision and Glass shop on 81st N, Owasso, OK. I want to thank all the ladies in the front who made us comfortable saw to it we had drinks and they were so pleasant. I want to give a special thanks to your employee: Brian Hightower, who went way beyond the call of duty. Through his efforts got us to the shop, and getting us in the shop right away and figuring out away to fix it so it would run with out air-conditioning. We got home safely and for that I thank all who helped us to get there. God bless all those at your Owasso OK facility.
NC - 2460 W Roosevelt Blvd, Monroe - 10/12/17
Stephen and Tawnya gave great and timely customer service. The paint job was fantastic and I liked receiving a text message when my vehicle was ready for pickup.
IN - 9905 W 109th Ave, Cedar Lake - 10/12/17
Was rear ended and took my vehicle in the following day They did repair work and had my ride back in just over a week Very happy to have my SUV back As far as Appearance looks great Giving 5 Stars Easy people to work with Friendly staff Winter is coming and I hope there are no underlying issues That's where I hope that if there is that They Honor there Warranty/Guarantee
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