Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
NC - 201 Maynard Crossing Ct, Cary - 11/9/17
Everyone at Cary Gerber was very professional and helpful, especially Gail and Lee. They both provided exceptional customer service and made the whole process so easy!
PA - 153 Pennsylvania 100, Fogelsville - 11/9/17
I gladly give Gerber 5 stars. From the moment I dropped off my car on a Tuesday morning till the time I picked it up on Thursday afternoon they acted in a very professional manner and made the entire process seemless. Tiffany E were a pleasure to deal with. My car looks brand new and in addition, I was pleasantly surprised to find that on pick up, my car was detailed and they left a personally written thank you card on the passenger seat. Many thanks to the entire team at Gerber.
CO - 1425 S Lincoln Ave, Loveland - 11/9/17
Great, honest service! Very good at working with our schedule and timeline. Thsnk you!
AZ - 41801 N 41st Dr, Anthem - 11/9/17
Jeffrey K. was great to deal with. Got right down to business and was very professional in all aspects of the repair process. His communication regarding the process, what to expect etc., was excellent. The work was done ahead of schedule and the area repaired looked brand new. My car was delivered to me in spotless condition. I will definitely use Gerber again if the need arises and would refer others to Jeffery. Thank you for a job well done.
AZ - 41801 N 41st Dr, Anthem - 11/9/17
Jeff was very good about explaining what the damage was and kept me informed about the daily progress of the repairs.
FL - 13081 Metro Pkwy #1, Fort Myers - 11/9/17
The entire office was amazing! They were friendly and knowledgeable. Bk was helpful and able to help me make informed decisions. I hated dealing with the other insurance company but BK and the office made this situation so much better. Definitely customer service orientated! This is why I always recommend and use Gerber especially when I know BK is working. She is awesome, honest and knows her stuff. Thank you, Gerber, and thank you BK. You always go above and beyond for me.
FL - 135 Palmetto Ave, Merritt Island - 11/9/17
This was a great find, a wonderful body shop. They fixed my Mercedes GLK350 and were great. Michelle C. was a great Estimator and kept me up to speed along with the Progressive agent. When I picked up the car (on time!) it looked like a new car. Wonderful work, I will recommend always! A+++
NC - 2821 Capital Blvd, Raleigh - 11/9/17
Thanks for great service and making my car look excellent again!!
FL - 11725 S Orange Blossom Trail, Orlando - 11/9/17
Michael H. was very courteous and professional. Work was completed within 4 days. Beautiful repair job!
OK - 10607 S Memorial Dr, Tulsa - 11/9/17
Extra thanks to General Manager Tommie D. for his assistance in coordinating a great repair and making sure everything was done to our satisfaction. The repair looks excellent.
IL - 16000 S Lincoln Hwy, Plainfield - 11/9/17
Service was fantastic. I was kept up to date via text everyday and phone calls every 3 days with the status of the repairs. The repairs were also completed 2 days ahead of the scheduled completion date. The only problem I had was having to wait about 2 weeks to even get the vehicle in, I am not reducing the rating for this as we were still able to drive the vehicle.
IL - 6140 W 159th St, Oak Forest - 11/9/17
I stopped at this Gerber location, because of location, close to where I live in Oak Forest. I had put a scratch on my vehicle backing out of the garage. I was sick because my vehicle was just over 2 years old. I was met at the lobby by Don H. manager of Gerber. Told him of my story we went out to look at the damage. Don explained that he could have the vehicle taken to the back puff it and touch it up and that I should wait until winter has passed and if in the Spring I would still like to have it repaired he would do an estimate for me. I agreed and my vehicle was worked on. While waiting which was less then half hour he offered me coffee, soda or water. We talked about the facility and the staff. Everyone there was wonderful made me feel like I was talking with old friends. My car looks better and when I went to pay him he said no ... read more
IL - 3415 Stern Ave, St Charles - 11/9/17
Could not have asked for a better experience!! We dropped our Prius with all its "big, giant raccoon" damage using the overnight drop off. First thing Monday, Jessica called us with the estimate and they began work immediately. Jessica kept us updated every step of the way! Jessica did her best to keep the price reasonable for me and I really appreciate all her efforts! My car came back to me in beautiful condition!!! We will definitely come back here if we ever need body work done again!
IL - 1430 W Northwest Hwy, Arlington Heights - 11/9/17
Dina and Jordan were awesome! They were extremely professional and repaired my vehicle in just 2 days when they thought it might be nearly a week. The repair looks fantastic!
FL - 1925 S Woodland Blvd, Deland - 11/8/17
Tom S. is a rarity in an area of business rampant with unethical people. Tom is honest, respectful, and courteous. As a woman, I dread having to do anything associated with automotive service. When I walked into Gerber Deland, I walked into a business, not a shop. I was given a fair price and my car was ready a day ahead of time. A few days after I picked my car up, I had questions about an unrelated area with my car. Tom graciously took time out of his schedule to assist me. You can be sure that I will be recommending Gerber Deland to anyone in need. I also will be sure to mention the business' name as people compliment the wonderful repair work performed. And God forbid if I am ever in another accident, you can be sure my car will be back at Gerber Deland.
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