Read What Our Customers Are Saying!

IN - 600 Farabee Dr, Lafayette - 1/2/18

These guys are awesome! I had my reservations with it being a chain repair shop because typically you get less customer service and you're more of a number at businesses like that but NOT HERE. I kind of miss getting my voicemails from John. I've never been a more informed customer before (always knew what was going on with my car). Rick always comes out to talk to me when I stop in. I love the lady at the front desk! I will be coming back here and any other repairs that I may need. My car looked 10 times better coming out than it did coming in. I didn't expect them to clean it as well as they did and the repair work was amazing. Nice job guys!! I will definitely recommend to my friends and family as well.

Courtney F

IN - 600 Farabee Dr, Lafayette - 1/2/18

I was in a minor fender bender. The other persons' insurance agreed to pay for the damages, thank goodness. If I used one of their providers I would not even have to pay my deductible. Given it was around the holidays I was excited about this prospect. The insurance company suggested Gerber and another company. However, I also was a bit wary that insurance companies, like so many other companies and organizations, often look at the bottom line (costs) rather than the quality of the service and repair. I thought I would look around a bit before I made a decision. I did my research and found Gerber had a very high rating locally AND nationally. That is rare. So I went ahead a scheduled the service. They said it could take up to a week, then with the holidays, landing as they did, it could take a little longer. I wasn't too worried, since I ... was able to obtain a rental car. I took my car in and the people were amazingly kind and sincere (another rarity these days). I loved how Gerber kept in contact by text. I got a phone call on the fourth day and they actually had my car ready, 3-6 days early! When does that happen? I picked it up and they helped clean off my car (it had snowed most of the day). It was awesome. It was the best experience I have had in a very long time. THANK YOU! read more

Heather

IL - 6200 Berkshire Dr, Crystal Lake - 1/2/18

Everything was great! The work and personnel.

Marcus G

GA - 553 Industrial Blvd, McDonough - 1/2/18

Great customer service throughout process (kept me informed by text and by representative (Ms Kayla A.)) on status of work. Highly recommend business to others for quality service and great customer service.

Alberto W

PA - 1000 Meyer Ln, Easton - 1/2/18

The service at the Easton location with Rick D. and Lindsey and Caci was very good ! They contacted me with updates at least 2 times a week. It was very good communication and appreciated. Thanks

Michael S

IL - 300 Washington Ave, La Grange - 1/1/18

Wonderful service and great repair. Highly recommend!

Michelle R

NC - 201 Maynard Crossing Ct, Cary - 1/1/18

Very professional, efficienct, quality speedy repairs

JD D

NC - 562 US Hwy 70 W, Havelock - 12/31/17

After a minor accident that involved our radiator and grill we had to check for a location that could help us repair it. We needed to find out if it could be done before our holiday was over, and, if not, make other arrangements. We checked with our insurance company and they advised us to go to Gerber and we chose the location in Havelock, North Carolina as it was closest by. When we arrived with our vehicle at Gerber we were greeted in a professional manner and provided clear instructions on how to park, so that, the work could be inspected. The interior of the offices is clean and neat. The offices were being repainted and they appeared bright and vibrant. As the vehicle was being checked I noticed that Gerber uses a water based paint to 'easy on the environment'. This is very important to me and I was glad to know they use this ... product and others like them. We had to wait a while before being taken to our rental car facility. The staff and management were kind to us and acted hospitably. Fresh coffee was offered as well as a safe place to wait. It took a few hours to determine the time for the work to be done and they let us know right away. We were provided with updates via telephone during the work. It was all done on time and satisfactorily. They even washed the car when done! read more

Alfred B

OH - 5943 Mayfield Rd, Mayfield Heights - 12/31/17

Gerber Collision & Glass treated me right, when others I have dealt with over the previous years have not. From the beginning phone contact to the ending handshake and goodbyes. I would refer others to them without hesitation. I want to even include the secretary at the desk and the fellows in the back. I am not looking forward to any more wrecks so to speak but, now I know who to suggest. Thanks GC&G!!!

Leigh N

WA - 3014 E 55th Ave, Spokane - 12/31/17

got my car in immediately and we had no issues with repair. Excellent work.

Darren

AZ - 7530 E Hampton Ave, Mesa - 12/31/17

Very professional! The update texts are amazing and let's you be a part of the process and know what is going on. Ruth, the receptionists/hard worker is great and friendly! Would refer anyone to them!

Kelly M

IL - 440 Deerfield Rd, Pontiac - 12/31/17

Excellent work. Excellent service every step of the way. Highly recommend this location. We have used Gerber several times and always been very pleased. Thank You!

Ken A

FL - 1925 S Woodland Blvd, Deland - 12/30/17

Tom S. was our estimator for our collision repairs. He went over all the details of what Gerber was going to do and helped us through the insurance process. Excellent customer service. In addition, the work was done on time and it looks great. Overall a great experience in all aspect from workmanship to customer service. Thanks

Charles

IN - 490 - 45th St, Munster - 12/30/17

Are you kidding me??? These guys rock took my truck in on a tue and had over $5000.00 in damages fixed by sat morning. Truck looks brand new again, thanks for the super fast and awesome work. Saves me from listening to my wife complain about me wrecking her truck lol

Arthur M

OH - 559 W Main St, Lebanon - 12/30/17

Great service from start to finish

Kayle C