Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
WA - 1627 E Francis Ave, Spokane - 1/31/18
They returned my JEEP to me fully repaired and cleaned/waxed much sooner than was expected. They had to order some parts from back east and amazingly were sent overnight air in order to complete the repair. All a very nice touch and very quick.
AZ - 41801 N 41st Dr, Anthem - 1/30/18
This shop is the best. Jeffrey K. was awesome to deal with and did everything he could to make a bad situation much easier to deal with. My car was done fast and done correctly so I will be referring this body shop to anyone I know. Thank you for everything.
IL - 6140 W 159th St, Oak Forest - 1/30/18
Attention to detail. Worked around my schedule and kept me updated through the entire process. Very professional.
FL - 1925 S Woodland Blvd, Deland - 1/30/18
Tom S. was great to work with he did a amazing job on my vehicle. He kept me up to date though out the whole experience. My car was delivered to me looking better than it did brand new off the lot. Thank you so much for the professional and attention to detail job on my vehicle
OR - 801 E 1st St, Newberg - 1/30/18
Quick with amazing communication and got my car back in 110% perfect condition. Cleaner than I've ever seen it!
IL - 2321 Lakecrest Dr, Pekin - 1/30/18
Great staff! Awesome results!
IL - 400 W Grand Ave, Elmhurst - 1/30/18
Brought my wives car in for a estimate. Could not close drivers door without first lifting the door and closing it. I thought it could be the door hinge being bent due to an individual hitting the door with his car. Elise (the Gerber Estimator) looked at the door and asked if she could have one of her technicians look at the door. Elise asked me to wait in the waiting area and she would get back to me in a few minutes. Five minutes later Elise came and requested that I come back by my car and try opening and closing the door which I did without having to lift the door first. The technician said he made a slight adjustment and that fixed the problem. Elise asked if I was satisfied and I said I was totally satisfied. Elise requested I call the insurance company and dismiss the claim, which I did. There was no charge, no inconvenience to me, ... read more
IL - 6140 W 159th St, Oak Forest - 1/30/18
I was beyond pleased with the service I received at the Gerber Collision in Oak Forest. Everyone there was very nice, my vehicle was completed when they said it would be. I loved getting the text messages letting me know about the status of my vehicle. Everyone there that I dealt with was very nice. Not only did they fix the outside of my vehicle, it was a nice surprise to have the inside cleaned as well. Would highly recommend this location!!!
IL - 2360 Ogden Ave, Downers Grove - 1/30/18
5 stars for Gerber Collision in Downers Grove. I took my car 16 miles to this location because of a previous working relationship wit your production manager Rick E. I knew he would see to it that my car got the 5 star treatment and I was right!!!!
IL - 2360 Ogden Ave, Downers Grove - 1/30/18
Wanted to drop a quick positive note regarding your Downers Grove facility. Prior to finding Gerber I used to feel like visiting the body shop was like visiting the dentist or the doctor - a necessary evil. Now I don't really mind it. The two receptionist are fantastic and execute at a high level of customer service - even when the phones are ringing off the hook. Great coffee and clean waiting room with excellent high speed WiFi connection. I've had my car, and my wife's car, fixed at this location several times. Simple things like replacing a fuse or side mirror; to door, quarter panel, and bumper replacement, to major rear end work. No matter what the size of the project these guys fully dial in and get the job done professionally, cost effectively, and in a timely manner. Parts match up and repainted sections match the existing ... read more
FL - 2020 College Ave E, Ruskin - 1/30/18
I want to thank Gerber Collision and Glass of Ruskin Florida 33570 for the fine outstanding Customer care giving to me . A special thank you to your manager Victor and his staff.
FL - 1925 S Woodland Blvd, Deland - 1/30/18
Tom and the whole team were excellent. I appreciated the communication throughout the repairs. The repairs have seemingly improved the appearance of the vehicle and I could not be happier with the overall service. I have received a number of compliments from friends and clients about the paint and appearance after the repairs and I have happily recommended Gerber and their staff in Deland.
LA - 500 S Morrison Blvd, Hammond - 1/30/18
On yesterday I visited this location. They greeted me with a smile and engaged in conversation, made the visit personal (Angel and Kelli) they really took care of me. And to top it off the manger (Robert W.) took care of me in a matter of minutes with the problem that I was experiencing! They are highly recommended in my book!!!! Thanks!!!!
AZ - 41801 N 41st Dr, Anthem - 1/30/18
Leah W. was phenomenal to work with. I dropped off my car, handed her the keys and she exceeded my expectations. Leah kept in constant contact using text messages every step of the way. My vehicle was completed one day ahead of schedule. It was also very convenient that they have an Enterprise Rental agency on-site with available vehicles. The rental vehicle was reserved and delivered as promised.
FL - 1011 Blanding Blvd, Orange Park - 1/30/18
Personal touch, excellent quality
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