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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

MI - 6227 15 Mile Rd, Sterling Heights - 7/26/18

Mike, Rachel and staff were extremely helpful in facilitating the repair, car rental and valet service in conjunction with my work schedule to provide a seamless repair and having a vehicle that looks good again.

harold f

OK - 701 W Freeport St, Broken Arrow - 7/26/18

The work was done in a timely fashion and the quality of the repair was excellent. The only orange peel is what came from the factory!!! These guys are true craftsmen.

Thomas B

FL - 2020 College Ave E, Ruskin - 7/26/18

This company location is top-notch. My service tech was Carlson B

Dawanda W

PA - 153 Pennsylvania 100, Fogelsville - 7/26/18

Great Service!

Francis S

NC - 712 Sunshine Way, Greensboro - 7/26/18

I was elated that the Ms. Q was so clear about the estimate and helpful with choosing a car rental service. She continued to explain significant details during the entire process and I knew I was in capable hands. Then I was amazed that my car was repaired within a few hours and that the estimated cost was higher than the actual cost! I was pleased that I received both text messages and phone calls. Everyone was wonderful. I laughingly told the Gerber team I'd use them again, but I hope it won't be necessary!

Minnie W

CO - 12520 W Cedar Dr, Lakewood - 7/25/18

Friendly, capable, knowledgeable staff - I felt my car was in good hands from the moment I left it at Gerber. They did a wonderful job- I can't tell that my car was ever damaged. Overall, excellence in every way and I'm appreciative to them for taking great care of me and my car.

Jennifer S

IL - 635 N Independence Blvd, Romeoville - 7/25/18

Brought the car in on July 17th. Was told it would be ready on the 20th. However when the parts came in Gerber did not like them and said the car would then be ready by the following Friday . Received a call on Tuesday the 23rd car should be ready on Wednesday. It was ready and looked excellent. Thank you for the great service.

Sarah K

NC - 3410 Durham-Chapel Hill Blvd, Durham - 7/25/18

This is an exceptional business: efficient, prompt, truthful, helpful, friendly, very professional. I give it my highest recommendation.

Bonnie R

IL - 4718 Southwest Hwy, Oak Lawn - 7/25/18

Jarod was great! He made my day by putting my Acura TL back to looking brand new when I got the car back. Thank you to all the Gerber team, and especially to Jarod

Daniel G

WA - 14201 NE 190 St, Woodinville - 7/25/18

The price quote was exact in my case and they went the extra mile to make sure my car looked good as new. They cleaned it for me and gave me instructions on how to hand wash it only for the next 30 days. I appreciated how professional they were and would highly recommend them.

Leslie R

OH - 1151 W Bagley Rd, Berea - 7/25/18

The sales rep was friendly and efficient. My vehicle looks as good as new! And thanks for washing it, too.

Kathy B

IL - 635 N Independence Blvd, Romeoville - 7/25/18

Natalie B-L. was great. So was the manager.

Geraldine B

AZ - 2100 W University Dr, Tempe - 7/25/18

Mo and his whole team are the best. My 2015 Mercedes got into an accident right before winter break 2017. It was my first accident ever, my car got squeezed between 4 cars. I was scared and have no idea how to talk to the insurance company or to fix my car. I got a little bit frustrated with the insurance company because it's just so hard to contact them. It took a week and I finally got the rental car so that I can drop off my Mercedes to Gerber to get it repaired. Everything was very stressful before that, until I walk into Gerber. The first time I walked in, they literally took care of everything. They took my car, contacted my insurance company, and drove me home. Through the fixing/waiting process, it was a constant communication. Emails, copies of the email that they send to the insurance company, text messages with process ... tracking, callings, and voice mail... They are always available when I call them. Their consumer service is the best. After two weeks, I got my car back and it was just like a brand new car. Even though it still has some on and off technical issues (Mercedes are so hard to fix with all the technologies, and so expensive, too), they were able to take care of it even it means that they need to send it the Mercedes body shop ( I don't think they can do a better job, but they need to use their own technologies to fix their problems...). They will care for your car until there are zero problems, and they you help you to fix it if your car happened to have continued problems. I need to say thank you to them: the whole experience means a lot to me, throughout the whole process, you guys are the one that I can trust and know that you willing and able to help me. It's been more than half a year from the accident, and I was satisfied with every single interaction with you guys. (Thank you for even checking and fixing my bumper this morning, it was not even from the accident and you are willing the spend your time and afford to do that. It might be a little thing for you, but for me, it really means a lot!)Thank you guys for taking care of the little things and big things, and hope you guys not get tired of doing what is good, and good luck to your business! read more

Yuerong S

IL - 900 E Ogden Ave, Naperville - 7/25/18

You did a beautiful job of repairing the damage to my car in a timely fashion. Everyone was very kind and accommodating.I had an issue with Hertz next door, despite my reservations and Kathy's reservations for a car; they did not have a vehicle for me. You kindly spoke to Hertz for me about getting a car for and drove me home until it was available. I truly appreciate you care and service! I am very pleased with your service and your people! Thank you very much..

Joyce P

IN - 11175 Allisonville Rd, Fishers - 7/25/18

Drew was assigned to taking care of my care and keeping me updated on my car weekly. He did a great job with communicating and keeping me informed on the status of my car. I am very satisfied with the result of my car body repair and will continue business with Gerber Collision for any of my car needs. I highly recommend this company and location!

Mauren H

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