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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

OH - 9323 Blue Ash Rd, Blue Ash - 11/8/18

Rick did an awesome job! He diligently searched for a replacement for my broken side mirror, because I couldn't afford a new one. Rick went above and beyond what I thought possible. This is my new repair shop.

Jacquelyne J

IL - 3029 N Kedzie Ave, Chicago - 11/8/18

Jordan was fabulous. We are very pleased with the work.

Carol Z

FL - 2020 College Ave E, Ruskin - 11/8/18

Gerber did a fantastic job with my car. The customer service is excellent. Starting with the receptionist to the estimate specialists, along with all the background folks. They remained in contact with me and updated me on the progress of my repair. I will certainly use them again in the future.

LuAnn K

KY - 2350 Alexandria Pike, Southgate - 11/8/18

Easy to work with, I appreciate the help with the rental car and working with the insurance agency on payment, repairs done quickly and look fantastic, car was very clean. 5 stars and no complaints.

Katie O

NC - 5130 Raeford Rd, Fayetteville - 11/8/18

Very pleased with the work and service done to my 2017 Lincoln Continental for the body damaged on the front bumper/grill.

Tommy J

IL - 2360 Ogden Ave, Downers Grove - 11/8/18

Elise did an excellent estimate and review of the damage. The team even touched up a few scrapes on other parts of the car. The repaired areas look like new.

Gerald M

IL - 2360 Ogden Ave, Downers Grove - 11/8/18

I am very pleased with the customer service at Gerber Downers Grove, IL. Elise S, Rick E, and Rick K all have been very responsive, respectful, and helpful during the repair process.

Don K

GA - 2441 Cheshire Bridge Rd, Atlanta - 11/8/18

Great customer service

Hicks B

CO - 6750 S Dawson Circle, Englewood - 11/8/18

Great work by the team in Englewood. They jumped on the chance to help us work through our second accident getting hit by others within a calendar year. Oh boy! The shop went the extra mile to help us work through an unresolved noise issue with our Pilot by taking it to the local dealer and being our go between until the vehicle was completely ready. A fantastic job everyone! Thank you ?? again.

Andrew D

IL - 8018 N University St, Peoria - 11/8/18

We were recommended by our insurance company to bring our vehicle to your facility for a collision repair after being hit by someone in a parking lot. We were contacted immediately by your facility, you made it convient for us to bring our vehicle in for an estimate, set up the rental car and contacted the insurance company of the gentaleman that hit us. The vehicle was repaired within a day. We have no complaints about the service we had.

Kyle H

TN - 2110 N Thompson Ln, Murfreesboro - 11/8/18

excellent service and there to answer all of our questions and concerns

Terri B

GA - 803 Bascomb Commercial Pkwy, Woodstock - 11/8/18

Gerber had everything handled, and I didn't have to worry about anything. All work was explained to me so I could understand. Recommend Gerber to all!

Patricia O

GA - 3030 Satellite Blvd, Duluth - 11/7/18

In lieu of a few minor "hiccups" I give Gerber Collision & Glass 5 stars for their workmanship and customer service. They are consummate professionals dedicated to making customer satisfaction first and foremost. They went the extra mile to insure my repairs were thorough and properly executed. Ashley & Jean are honest and helped make this repair process less stressful while at the same time delivering a superior paint job. Thank you!

John G

WA - 1627 E Francis Ave, Spokane - 11/7/18

Awesome job! Fast and friendly. Thanks so much

Misty b

NC - 2460 W Roosevelt Blvd, Monroe - 11/7/18

Jessie and Faith were very personable and helpful in scheduling the appointment to get an estimate on my Jeep after being rear ended. Upon arrival, Jessie and Faith were very accommodating. Danny performed the estimate in a very timely manner. While the damage was very superficial, I was really annoyed that I even had to go through all of this and how much of an inconvenience this entire incident had caused me. I insisted that I wanted everything to be replaced because it was on the other person to make me whole again. Danny took the time to calm me down and explain that the damage was very minimal. He took the Jeep back to the shop and in about 10 minutes he brought it back out. I was amazed that all the damage was gone - was merely minor scratches to the bumper and spare tire rim. Sometimes when someone hits you, you immediately think ... the car is totaled and the other person is going to pay big. I had that same mindset and wanted everything replaced back to original - Danny and his shop members took care of both the Jeep and my own emotional wreck! When I have 'real' damage I will certainly return to Gerber. All of the staff were professional, courteous and took the time to calm me down. Well Done! read more

Tim K

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