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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

NC - 1429 Mechanical Blvd, Garner - 11/15/18

Clean,friendly,everything he told me was done my vehicle only in shop 3 days quicker than I thought, when I pickup my vehicle look great and he even took my rental car talked about no stress , couldn't be more happier I will recommend to my family and co-workers

Paul S

FL - 2730 Palm Bay Rd NE, Palm Bay - 11/15/18

Amazing customer service and kept me up to date with my repairs. I would recommend them to everyone!

Alexis N

IL - 1245 Pearl Ave, Glendale Heights - 11/15/18

The receptionist, "Daisy", was very helpful, the car looks great and was finshed on time.

michael m

GA - 725 Dekalb Industrial Way, Decatur - 11/15/18

Thursday, 11.15.2018 I cannot say enough nice things about the lovely staff at Gerber Collision and Glass Decatur, Georgia. Everyone one was incredibly nice and helpful to me. I delivered my Subaru to them on Monday, 11.12.2018. The receptionist called Enterprise to pick me up. Whilst I was removing items from my car to put into the Enterprise car, a very nice Gerber employee came out to my car and brought me the hot chocolate that I had left inside. It was raining and cold that day and she said she did not want me to have to go back inside to deliver my car key. She came outside to get the car key from me and to hand me my hot chocolate. How incredibly kind of her. What wonderul customer service. On Wednesday, 11.14.2018, at 12:30 pm, I received a phone call Gerber Collision advising me that my car was repaired and ready for pickup. I ... was surprised and pleased that my car was ready. Whomever did the actual repair work on my Subaru did a lovely job. You would never know that the car had ever sutained any damage. Please be advised that Gerber Collision and Glass Decatur is an amazing place to have your restored. The staff, the technicians, and the overall welcoming friendliness and helpfulness were so appreciated. Customer Service at its finest. read more

Enid S

IL - 7902 Forest Hills Rd, Loves Park - 11/15/18

Thank you for wonderful service! The staff was attentive and did a fabulous job on my car. The text messages to keep me in the loop was a nice touch. Chris did an exception job and I appreciated all of his help. I will recommend your company to my friends and family. Keep up the great work!

Patricia D

FL - 5002 S Westshore Blvd, Tampa - 11/15/18

Made an appointment to get an estimate to have my left side exterior replaced/switched out. I purchased the mirror from Rock Auto and just needed the old one taken off and new one put on. Justin R. and the person manning the front desk greeted me with a smile and in a professional manner. Mr. R then went out and looked at my vehicle and told me to give him about 10 minutes, I thought he needed to take it in the shop to be able to do the estimate but once he got it in there he began doing the switch of the mirrors. After about 15 minutes the task was completed and he had everything buttoned up. He did an awesome job and then never charged me for his time or labor!! I will recommend Gerber Collision to everybody!! Great Customer Service, Great atmosphere, and great people!!

Gene M

IN - 7901 Taft St, Merrillville - 11/15/18

very friendly staff. Excellent service.

SUSAN G

OH - 5264 Dixie Hwy, Fairfield - 11/15/18

Very good work

Linda B

FL - 2120 State Rd 16, St Augustine - 11/15/18

would rate them a ten if I could, had over $14.000 in damages, took a month by the time they received factory parts , but they kept me informed every day to the status and estimated date of completion, I did not have to call to find out anything.

michael d

PA - 153 Pennsylvania 100, Fogelsville - 11/15/18

I am highly satisfied with the work and customer service provided to me from Gerber Collision. They were able to take care of everything I needed from the rental car to a detail of my vehicle. They listened to any concern I had and provided answers. I was kept informed the entire time my car was there. The customer service was excellent and the work was done much faster than I expected. I would recommend this business to anyone who needs repairs made to their vehicle.

Desaree S

IL - 6140 W 159th St, Oak Forest - 11/14/18

Bottomed out my car, repairs completed & ahead of schedule. Also had addt'l problems afterward but turns out not related to my loss, Jarod was VERY helpful in explaining what to do next. Turns out problem was due to dealership negligence and they paid everything no questions asked. Couldn't have done it without Jarod's knowledge and assistance!

Lorraine O

IL - 3029 N Kedzie Ave, Chicago - 11/14/18

I was informed daily with updates on when my car will be ready and when it was finished. Jordan did a good job with informing me of everything that was going to occur with my car until it was completed.

Audrey S

IL - 1904 Lehigh Ave, Glenview - 11/14/18

The initial repair estimate was a bit on the low side but understandable since there were hidden damages found upon further inspection. Gave the insurance claim number - straight forward direct billing. Repair took about 2 days more than originally estimated which was OK since it was attributed to paint matching and reassembly. Picked up the vehicle in pristine condition exterior and interior. Overall a great no hassle experience from the beginning to the end. Highly recommended.

Neel P

AZ - 41801 N 41st Dr, Anthem - 11/14/18

Jeffrey K. was fantastic. Allstate was the paying insurance company. My insurance company is USAA. 2nd time we have gone to this location and the service/work is excellent!

Sean B

NC - 201 Maynard Crossing Ct, Cary - 11/14/18

This is the second time I have had a collison repair performed by Gerber. I was extremely happy with quality of the work and professionalism of both locations (Cary and Havelock). They did an excellen tjob and made the process quite painless. rk with, they were very helpful in getting my son authorization to act on my behave. Quick and painless. I highly recommend them for any of your collision repair needs.

Wayne F

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