Elmhurst, IL - 400 W Grand Ave
IL - 400 W Grand Ave, Elmhurst - 1/31/16
I give it 5 stars., the service was very good,. The estimator Mr. Beau C. explain the details of the repair . Also it was quick turn around... I put my car in the shop Wednesday and had it back by Friday. That is service awesome service
IL - 400 W Grand Ave, Elmhurst - 1/31/16
They are very friendly and kind. I love their work, too! Awesome place I will recommend anyone I know. Thank you!!
IL - 400 W Grand Ave, Elmhurst - 1/30/16
We had our Toyota Prius repaired at your Elmhurst, IL location. Krystian S. was our Estimator. We were extremely pleased with the high-level of customer service that he provided us. Krystian was pleasant, courteous, helpful, and knowledgeable from the beginning, and he kept us well-informed throughout the repair process. We had a good feeling about all. When the repair was finished, before we expected it, he reviewed every detail of the repair in your shop with us to ensure we were satisfied. Our car looked great! It was a sincere pleasure to be treated so professionally from the moment I met Krystian. We felt well taken care of and anticipated the work would also be outstanding, which it was. Krystian's level of professionalism and service went beyond what we ever expected. We could not have asked for anything more, nor a more positive ... read more
IL - 400 W Grand Ave, Elmhurst - 1/30/16
Terrific customer service and really helpful!
IL - 400 W Grand Ave, Elmhurst - 12/21/15
Very pleased with the service and help provided by Krystian specially Yesenia who helped me thru every step of the process helping me even with the car rental process THANK YOU!!!!
IL - 400 W Grand Ave, Elmhurst - 12/17/15
Krystian S. Is awesome. He was very efficient and even gave me options on how to deal with my van's repair.
IL - 400 W Grand Ave, Elmhurst - 12/16/15
I recently brought my damaged vehicle to the Elmhurst, Illinois location and was taken care of very well from the beginning to the end of the process. The man who wrote the estimate was pleasant, helpful and even told me they would paint some scratches that were not involved in the insurance claim. There was no charge for this and the work was finished the same day and looks great. Thank you everybody at Gerber Glass, Elmhurst.
IL - 400 W Grand Ave, Elmhurst - 12/10/15
5 Stars. Paul P. did a great job at estimating the cost of my repairs, estimating the time required to complete the work, keeping me informed of the progress, and assuring that the job was completed properly. The car looked like new when the job was done.
IL - 400 W Grand Ave, Elmhurst - 12/7/15
excellent service no problems great customer service
IL - 400 W Grand Ave, Elmhurst - 11/27/15
They do impeccable work and I am always comfortable about my car being returned to me with no evidence of any collision My contact Yvonne kept me informed, which I loved. I will always get my work done by Gerber
IL - 400 W Grand Ave, Elmhurst - 11/26/15
This place is awesome ! From beginning to end of our service was fantastic. There customer service was great they kept us in the loop every step of the way. They handled everything like if the work was being done for them. My vehicle feels and looks great ! Very happy with the work and service. This will be our service people from now on. Highly recommend it to all my friends and family. Thank you for making a difficult situation so much smoother and stress free.
IL - 400 W Grand Ave, Elmhurst - 11/18/15
All the people at Gerber that I dealt with for my auto repair were very courteous and helpfull. They explained exactually what had to be done to repair my vehicle, and how they were going to do it. They set a projected timetable for the repair, and either called me or texted daily to let me know how the repair was going. They arranged for an Enterprise rent a car, which was ready when I dropped my vehivle off. The way I was treated, and the quality of workmanship on the repair was very professional and extremely top notch. I would certainally recommend Gerber to anyone who need this type of service.
IL - 400 W Grand Ave, Elmhurst - 11/13/15
Excellent and friendly service! I took my 2007 Hyundai Azera to this location after getting hit in a parking lot. My back bumber was destroyed as well as some side paneling, and these guys made it even better then what it looked like new. The paint is an exact match and was done superbly, as well as the body work and door handle they replaced for me. I was given day to day updates on the progress of the car, and it was finished well before the estimated date. I would highly recommend Gerber Collision and glass to anyone, and especially this location. They have done my parents car as well and they were extremely impressed with the service as well. 10/10 would take to them again!
IL - 400 W Grand Ave, Elmhurst - 10/30/15
5 Stars. Ivonne L.was my estimator. Friendly, professional and courteous, on time and gave me updates and work was done. I don't normally do recommendations but she merits it here. Regards,
IL - 400 W Grand Ave, Elmhurst - 10/10/15
The repairs on my car went great. Ivonne was wonderful to deal with. She was very efficient, everything she told me came true. The car had more damage than expected when they took it apart and they still delivered it on time. The repairs look great. A big thank you to Ivonne and her team.
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