Elgin, IL - 801 N State
IL - 801 N State, Elgin - 12/10/18
Everything was professional, transparent, and timely! Very happy with everyone I spoke with, and my new sideview mirror looks good as new.
IL - 801 N State, Elgin - 5/16/18
IL - 801 N State, Elgin - 3/13/18
Wonderful staff members
IL - 801 N State, Elgin - 3/1/18
Great Job! Thank You!
IL - 801 N State, Elgin - 2/14/18
I brought my car in recently for warrantee work and the service I received was excellent. Darrin M. carefully examined my car and explained everything needed very thoroughly. He was able to provide me with an accurate timeline for the repairs, and the office manager did a great job of keeping me informed of when the car would be nearing completion. On my arrival, the repair technician reviewed the repairs with me so that I was aware of what was done, and why. I did not get the office manager's or technician's name, but I want to thank them also, as they provided great service. Thanks much!
IL - 801 N State, Elgin - 2/5/18
Excellant customer service and they did a great job on repairs. Car was only 1 .5 years old looks new like nothing happened.
IL - 801 N State, Elgin - 1/14/18
A pleasant experience. Work was done on time and done well.
IL - 801 N State, Elgin - 12/21/17
I am completely happy with the job. The repair was fast and done right. The staff was very professional and got back to me quick with any questions I had
IL - 801 N State, Elgin - 12/12/17
Excellent experience! Staff was very friendly and informative and everything happened so easily. I was provided with a rental car while waiting a few days for the repair and didn't have to worry about anything. So glad I chose this place because of the friendly customer service & excellent repair work done for me. I will definitely be recommending to others!! :)
IL - 801 N State, Elgin - 12/7/17
Couldn't be happier with the end result and the customer service! I was notified multiple times each week by text on status updates as well as by phone. When I picked the car up, Greg was super friendly, and walked me through everything that was done and the process going forward from there. I would recommend them to anyone!
IL - 801 N State, Elgin - 11/30/17
the updates were wonderful. It was ready faster than promised. Staff and service agents were very friendly and courteous. The car rental process was smooth and I was very grateful for the
IL - 801 N State, Elgin - 10/28/17
The staff was friendly and efficient and provided excellent service and a great repair. It was a pleasant experience.
IL - 801 N State, Elgin - 9/8/17
Top service with great communication and professional always pleasant experience. I would highly recommend this facility to all my friends.
IL - 801 N State, Elgin - 9/4/17
Excellent service. I did not use insurance (Farmers) because deductible was $500 vs $648 charge by Gerber. I would recommend Gerber to anyone.
IL - 801 N State, Elgin - 8/26/17
Car issues stress me out. They made it easy and I appreciate that. I also enjoyed the text message alerts. Thanks.
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