Durham, NC - 3410 Durham-Chapel Hill Blvd

NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/11/16

A great job with outstanding communication and professionalism.

Frank F

NC - 3410 Durham-Chapel Hill Blvd, Durham - 2/29/16

Everyone was great to work with, especially Walt from the initial estimate to the vehicle drop-off. We really appreciate the status updates throughout the process. The body work was exceptional and our Rav4 looks just like new. Thanks!

Andrea A

NC - 3410 Durham-Chapel Hill Blvd, Durham - 2/25/16

Everyone was friendly and laid back. I will recommend people to this location specifically as well as the company as a whole- if they can't make it to that location.

Kabrya C

NC - 3410 Durham-Chapel Hill Blvd, Durham - 2/6/16

My rep at Gerber, Alora (sp?), was terrific! She commiserated with me, gave me tips on how I could do better in future, & called me daily to report on my car's progress in rehab

Glenna B

NC - 3410 Durham-Chapel Hill Blvd, Durham - 1/26/16

My car looks great they matched the paint up perfectly, Linda and Will was great and I appreciated all of their help with my car.

Felecia L

NC - 3410 Durham-Chapel Hill Blvd, Durham - 12/17/15

Matched paint perfect!!! Very good to deal with, kept in touch with me to let me know of the progress. Very well pleased

Robert M

NC - 3410 Durham-Chapel Hill Blvd, Durham - 12/11/15

Mr. P. was very helpful and prompt with providing the estimates for repairs. The repairs were very well done & we are pleased with the service rendered. Thank you!

muriel h

NC - 3410 Durham-Chapel Hill Blvd, Durham - 12/5/15

I went to Gerber yesterday to have my door fixed (wouldn't open or close after accident). Lee took a look at the car and fixed it in 5 minutes. Wonderful service. Thanks!

Paul M

NC - 3410 Durham-Chapel Hill Blvd, Durham - 11/30/15

Because of Gerber's perfect repairs, my family traveled to Newyork and Boston very safely. Thank you very much.

Misook K

NC - 3410 Durham-Chapel Hill Blvd, Durham - 10/27/15

WALTER WAS EXCELLENT IN KEEPING ME UPDATED AND WAS VERY PLEASANT TO WORK WITH. I WOULD HIGHLY RECOMMEND YOU GUYS!!!

Pamela W

NC - 3410 Durham-Chapel Hill Blvd, Durham - 10/19/15

Gerber Collision did great with my car. The Enterprise down the road was convenient, they picked me up and I had a rental for 3 days. My Cadillac CTS Coupe's bumper was replaced and it looks WONDERFUL. Walter did a great job in keeping me updated what was going on with the repair. My car ended up being ready around 5pm on a Friday, Gerber closes at 5:30, and they were able to wait for me to pick it up at 6pm that evening. Great customer service! Thanks guys!

Libby S

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/31/15

Awesome repair restoring my wreck from rags to perfect as promised and on time. Many thanks to RICK and everyone there! Great job!

Maurice M

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/30/15

Fantastic repair -better than new! 08/2015 Rick and Team Gerber restored my wreck from junkyard to showroom glory on time and as promised. Thanks everyone! Maurice

Maurice M

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/27/15

I was hit on the coast and the back of my Sorento did a good job of absorbing the impact, however, the lady that hit me caused some damage to my vehicle. Thus, I had to get it repaired, so I went to Gerber where Jeff, Jamie and Linda helped me, both with the estimate and drop off and pick-up for work completion. There was a minor glitch in my paperwork as they had my phone number wrong (out-of-state, and lots of 3's)....So, when I called to check-in, I was told it was in clean-up and they'd call back when ready. A minute later Jamie called and told me they had my number wrong and the car was ready. My Italian temper vanished the second I was told my car was ready. When I walked in, Jamie brought me right to the front of the line and within seconds, I turn around and there is Jeff whisking me away to take a look at his work. The car was ... super shiny, sparkling and aesthetically a hell of a lot better than the dirty vehicle I left with them. Jeff explained exactly what he did and WHY he did what he did. Customer Service is a brash industry. Although we met due to unfortunate circumstances, I am a pleased consumer with this specific location and staff. I will recommend this establishment to anyone in need of services. Most of all, my review of 5 stars comes not only from the exceptional body work, but because of the human beings behind the operation, Jeff, Jamie & Linda. I'm sure there is other staff, but I dealt with these three specifically. Jeff is a behind AND in front of the scenes mechanic/auto-repair Master. I am so very pleased with my experience. Thank you, thank you! I could tell these people enjoy coming to work and helping others; people who hate their jobs are easily spotted. Great job, guys and gals!!!!! And, again, you have my gratitude and respect!!! Best read more

James

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/19/15

Our BMW was repaired with genuine BMW parts on request. The BMW dealership looked the work over and gave it a thumbs up!

Janice W