Durham, NC - 3410 Durham-Chapel Hill Blvd

NC - 3410 Durham-Chapel Hill Blvd, Durham - 10/18/17

Helpful staff, with great expertise.

Steven L

NC - 3410 Durham-Chapel Hill Blvd, Durham - 9/30/17

Quick, courteous service. Gerber has shot to the top of my list for vehicle repairs!

Will H

NC - 3410 Durham-Chapel Hill Blvd, Durham - 9/20/17

this is the second time that Gerber Collision has SAVED my car. Their work is excellent and their service is double excellent. From the front desk, to the estimators, to the staff on the floor, everyone tries their best to make the client happy. And Charlie is the best!!!

Christine C

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/3/17

Tex C.provided stellar service with my auto body repair, the best I have ever had at an autobody shop. His friendly, can-do attitude and we'll keep this as simple as possible to get you on your way, showed me that Gerber is a top-notch operation. Thanks!

Phil

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/2/17

Tex C. General Manger of the location listed above was awesome!!!!!! My son was not responsible for the accident and State Farm was suppose to send the check to Gerber which they did not. So, TEX took care of the issue with no hesitation. I am a customer service manager for a large financial company and I wish all my employees took ownership the way that he did. great Job!!!!! He deserves a raise!!!!!!

Amanda H

NC - 3410 Durham-Chapel Hill Blvd, Durham - 7/27/17

Excellent service....when I went to pick up my Malibu I asked about an estimate on my bumper....Tex was so kind to just fix it for me. I could not ask for any better service. I will absolutely recommend this location to my friends and family for auto care -- Thanks so much!

Heather S

NC - 3410 Durham-Chapel Hill Blvd, Durham - 7/23/17

Gerber people were very accommodating during this stressful time in my life. Two accidents one after the other after being driving for over 14 years without any accident. If I ever need service on my auto again, I will not hesitate to use them and recommend their service. PR excellent.

Mara L

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/18/17

When I took back the car it looked AMAZING! Not only did you do a great job with repair but the car came back absolutely spotless! It was deep cleaned and everything looked fabulous. It was cleaner than when I gave it to you. Special thanks to Charlie and Lori for providing amazing service. I will definitely recommend your place to others.

Amal E

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/18/17

Gerber Collision and Glass just completed bodywork on my car and I am very pleased with both the bodywork and the service. Charlie was my contact and he was wonderful. He was very professional and yet warm and friendly. He communicated daily as to where they were with the repair of my car. Who does that anymore? Gerber does. My car looks like a new car and Gerber even cleaned my car. Who does that anymore? Gerber does. In summary Gerber provided me prompt and professional service. I recommend them highly. They are the best!

Judy M

NC - 3410 Durham-Chapel Hill Blvd, Durham - 4/24/17

Personnel were all helpful. Repair took a little longer than expected, but only because additional parts were needed. End result is outstanding.

H. Gilbert S

NC - 3410 Durham-Chapel Hill Blvd, Durham - 4/24/17

Thanks a lot for taking care of my truck and keeping me updated everyday love you guys especially Brad T. He was great.

BEVERLY G

NC - 3410 Durham-Chapel Hill Blvd, Durham - 4/21/17

The guys at Gerber were amazing. They were friendly and got me back on the road in less than half an hour. I really appreciate how nice they were and what a great job they did!

Renee

NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/26/17

I was very pleased with the repairs and the customer service. I appreciated that I was called and updated on the status of my vehicle. My only complaint is that the interior of my vehicle was dusty when I picked it up. However, when I mentioned this, the gentleman who helped me grabbed a cloth and some spray and started cleaning the inside of my vehicle even though it was after closing. It was clear that he was committed to customer satisfaction!

Effua S

NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/10/17

Superlative customer service! I really appreciate the seamless flow of information between USAA and Gerber. Excellent repair service on the dent in the passenger side door... it looks like new! Technician called me each day to update progress on the repair. The text service was nice, but not up to date with what the technician relayed to me. Gerber even communicated with Enterprise Car Rental to assist me in getting my rental car. Should I need any collision or glass repair in the future, I will most certainly go to Gerber. You have my highest recommendation.

Joyce H

NC - 3410 Durham-Chapel Hill Blvd, Durham - 3/6/17

Best Body Shop Experience Ever!!! I was extremely impressed by the professionalism and quality of the work. Hats off to Tex C. (general manager) who was always responsive and did a great job of keeping me informed. Tex is a very nice person who obviously cares about his work. They took care of even the smallest detail without question and my car was like brand new when I got it back. I would highly recommend them (and I already have) to anyone looking to get their car repaired from an accident. Thank you Tex and the team--Great job guys!

Henry N