Durham, NC - 3410 Durham-Chapel Hill Blvd
Great customer service and a job well done
Mechanic incredibly helpful. Even stayed late for me to pick up my car. Made the whole process as painless as possible. Did great work
NC - 3410 Durham-Chapel Hill Blvd, Durham - 11/26/18
I left my car at the Holly Springs location, but it was taken to the Durham location for repairs. I was able to leave my rental car when I picked up my car. It was all made very easy for me.
NC - 3410 Durham-Chapel Hill Blvd, Durham - 10/29/18
Good service, the estimator was very friendly and was patient in explaining all the details all the repairs.
I have used Gerber Collision on a few occassions and have been more than pleased each time. Their work is outstanding and their customer service can't be beat.
Everything about my experience was positive, from taking my car in for an estimate to dropping it off, picking it up and all the communication in between (the text messages were awesome!). The team members I interacted with (Brad, Tex and the woman at the front desk) were extremely friendly, professional, helpful and thorough. And my car looks great! All in all a great experience.
Car repair looks good. Ready when promised. Text updates helpful.
Thank you Brad for your help and for being so patient with me today.
Brad and Janelle were great. Very helpful, quick, and the invoice came in $100 less thsn estimated.
This is an exceptional business: efficient, prompt, truthful, helpful, friendly, very professional. I give it my highest recommendation.
The staff were friendly and helpful. They kept me up to date on the status of my car. They answered all of my questions in a timely fashion.
Really nice guys. Lee helped me get my car looking lovely. Would use them again and recommend to others.
I am extremely happy with the customer service and technical staff at Gerber Collision & Glass for their great job they've done to repair my car. My bumper looked brand new once the work was completed. They kept me informed of their progress every step of the way, and addressed any questions I asked in a very professional manner. I went back to get my headlight checked and they replaced a new bulb that was needed for free. I also asked about removing a dent that had been made earlier (from a rock) on the hood of my car, and they gave me a great referral who removed it perfectly. I used their service to repair the windshield to my husband's car and they came to his workplace and repaired it quickly while he continued to work that day. I've recently moved to a different home with a very narrow garage door and I scratched one side of my ... car. I went back to Gerber in hopes they could fix it. They repaired it right there on the spot in less than 20 minutes and gave me tips on how to maintain it. You can not ask for better service from a caring staff who does whatever they can, at a very reasonable price, to keep you car in great looking and working in good/great condition. They don't nickel and dime you to death like other companies either. Thank you Gerber Collision and Glass staff for doing such a great job! I will definitely go back to them for any future repairs needed to the body of my car. read more
Gerber is one of the most insanely great body shops I have ever been too. They replaced my bumper and painted it. Not only were they superfriendly, but the service was superfast. My car was finished days ahead of schedule. They even washed my car; actually twice because of the bird poop on blue (lol). By far they have shown the ability to go over and beyond ordinary customer service. Gerber "ROCKS!" Thank you!
NC - 3410 Durham-Chapel Hill Blvd, Durham - 12/21/17
Amazing and quick!
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