Duluth, GA - 3030 Satellite Blvd
GA - 3030 Satellite Blvd, Duluth - 11/7/18
In lieu of a few minor "hiccups" I give Gerber Collision & Glass 5 stars for their workmanship and customer service. They are consummate professionals dedicated to making customer satisfaction first and foremost. They went the extra mile to insure my repairs were thorough and properly executed. Ashley & Jean are honest and helped make this repair process less stressful while at the same time delivering a superior paint job. Thank you!
GA - 3030 Satellite Blvd, Duluth - 9/5/18
Was hit by a drunk driver...Brian and the team were fantabulous! My car was gone about 3 weeks, but when I got it back, it was evident they took their time with it!! Suzanne is the nicest AND FUNNIEST customer care rep ever!! I will be back to Gerber for all my repair needs!!
GA - 3030 Satellite Blvd, Duluth - 8/16/18
Anyone needing repairs on your vehicle; dont take your vehicle anywhere, but.... Gerber Auto Collision & Glass in Duluth Ga, on satellite. These people know how to fix your car and they genuinely care about any and everyone who walks through their doors. i called to schedule and appointment and I talked with Suzanne who said we can have Ashley to meet you after hours so you can drop your car off and get your rental. When I dropped by car off it was after 6pm, Jean, Ashley, Brian met me at the front door and they told me that Suzanne waited and has just left. They took their time to listen to all my concerns and then they took meticulous notes to make sure they say look every thing i pointed out. I picked my car up today and I cannot believe its the same car. The quality of work is beyond what I expected!!!! My car looks brand new. You ... cant tell that my car had been damaged. Dont let your insurance company tell you where to take your car for repairs; you take your car to Gerber; they care and they will fix your car right!!!! Thank you Suzanne, Ashley, Jean, Brian and those who I didnt meet who worked on my car. Ya'll know how to fix a car and make a customer happy! read more
GA - 3030 Satellite Blvd, Duluth - 8/1/18
Brian N. was very thorough in handling our claim. The whole process w as quick and easy and very professional .
GA - 3030 Satellite Blvd, Duluth - 3/30/18
Got my Sienna Van back earlier this week, it is perfect. It was done a little ahead of schedule, customer service was exceptional. I will highly recommend Gerber. Hope to never visit again, however if I should ever be in need of vehicle repair, that's where I will go.
GA - 3030 Satellite Blvd, Duluth - 3/30/18
This was the best car repair experience I have ever had! They were courteous, friendly, professional and above all did everything they could to save me money!!. Gene H. my Service Tech was phenominal! They even provided me with a rental while my car was being repaired. They were timely and had my car ready exactly when they promised. My ride looks fabulous!! I am a loyal fan forever!!
GA - 3030 Satellite Blvd, Duluth - 1/20/18
Shop staff were very friendly. When I showed my car to my kids who are car savvy they could not believe the quality of the repair. Of course, I shared with them what Brian and Ashley shared with me about the process of the repair. By they way, I can't say enough about how great the staff were.
GA - 3030 Satellite Blvd, Duluth - 1/19/18
Staff were great. Ashley and Brian very helpful in explaining the process. Very friendly and very nice. I feel that they earned my business.
GA - 3030 Satellite Blvd, Duluth - 8/18/17
I wanted to thank Teresa and Dwayne for providing excellent customer service when I brought my car in with a bumper that had been knocked out of place. They came to my rescue by taking the time to look at my car and putting it back in place without charging me. It was so refreshing to find people so friendly and willing to help me. I have used Gerber previously and they did an excellent job of repairing my damaged vehicle in a timely manner. Gerber will be my go-to collision repair shop.
GA - 3030 Satellite Blvd, Duluth - 5/23/17
Michael was very helpful and kept me informed. Steve was wonderful help from Decatur as well. I would recommend Gerber
GA - 3030 Satellite Blvd, Duluth - 4/6/17
Upon initial phone call, I spoke with a lady who was very nice and professional. I cannot remember her name. However, she was very detailed and helpful. I wanted to get estimates from other places before I made my final decision. I went to one other place and decided to bring my car here versus the dealership for a few reasons. Cost didn't matter since I wasn't paying for it. The service and their continuous effort to answer my questions when I called back several times before I made my decision. The other place I received a quote from picked up on some things that Gerber missed. I told the nice lady who I dealt with on several occasions. She asked me to email my quote and they would do whatever needed to be done to get the car fixed right. I chose this place because my insurance company recommended them and the work is warrantied for the ... lifetime of ownership. That alone sold me!! I called in advance to schedule my appointment to make sure they would be able to take my car since I had a rental only approved for a certain amount of days. I dropped my car off and just waited for an update. I was immediately sent a new quote showing what they uncovered (which was great). The timely turnaround was impressive. Two days later, I received a call that my car was done. When I went to pick it up, I noticed a few things. They took the car to the back and fixed it right then and there. No questions asked. The customer service from everyone that I encountered was phenomenal. I appreciate their great workmanship and will refer others! read more
GA - 3030 Satellite Blvd, Duluth - 3/22/17
Absolute excellence!! I could not have had a more positive experience. The repair job exceeded my expectations and the staff was knowledgeable, helpful, and professional. I wouldn't take my car anywhere else for body work.
GA - 3030 Satellite Blvd, Duluth - 3/3/17
Awesome service. Very friendly staff.
GA - 3030 Satellite Blvd, Duluth - 8/22/16
Great Service and Hospitality and if possible which I received early Delivery of the expected due date. They keep great communication with you at all time and updates this company was not listed to me by my Insurance company but I Rembered my dad using them years ago early 2000s and I chose them and Trust I'm very pleased. Thank you everyone at Gerber keep up the wonderful Team work and Quality of Services.
GA - 3030 Satellite Blvd, Duluth - 8/2/16
great job. Even my coworkers went out and looked at it and said it turned out great. thanks
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