Downers Grove, IL - 2360 Ogden Ave
IL - 2360 Ogden Ave, Downers Grove - 7/18/23
Andrea V. was an excellent service consultant who kept in regular communication and oversaw repairs in a less than expected time frame. Thank you!
IL - 2360 Ogden Ave, Downers Grove - 5/27/23
Service was excellent and very helpful
IL - 2360 Ogden Ave, Downers Grove - 4/26/23
From the moment I arrived and was greeted by Susan, I knew. that my Vehicle was in good hands. I felt welcomed and I could tell Mitchell was genuinely interested in my concerns. The communications were consistent. Susan, Kim and Wendy always Curtis. The work done on my Vehicle I rate a15. Beautiful. I Highly recommend Gerber Collision & Glass.
IL - 2360 Ogden Ave, Downers Grove - 4/19/23
Excellent service both at the front desk and with the repair. Friendly and prompt.
IL - 2360 Ogden Ave, Downers Grove - 4/8/23
High quality repair and service. Car looks brand new. The repair took some time, but a big portion of that was me understanding the process. Very happy to be able to salvage the car!
IL - 2360 Ogden Ave, Downers Grove - 3/21/23
Great service and job was finished on the same day.
IL - 2360 Ogden Ave, Downers Grove - 1/13/23
Excellent work and service!
IL - 2360 Ogden Ave, Downers Grove - 1/10/23
Raymond, and John were both wonderful to work with and I knew my vehicle was in safe hands.
IL - 2360 Ogden Ave, Downers Grove - 1/1/23
Great service by Darryl H. Estimator and Kim, Front Desk. Car was finished in 2 days and looked perfect. They handled calling Enterprise to pick me up and left rental care with Kim and she took care of Enterprise again. I did not meet the people that repaired my car, but let them know I am completely satisfied. Great service and great work, Thank you.
IL - 2360 Ogden Ave, Downers Grove - 12/16/22
Amazing service and communication. I knew what was happening every step of the way for the repairs on my F-150. Considering the damage to my truck, I could not believe how quick the turnaround time was. Wendy was great to work with and kept me updated every step of the way.
IL - 2360 Ogden Ave, Downers Grove - 10/27/22
Amazing service from the team at 2360 Downers Grove. Michelle, Scott, and the front desk were superb. They navigated a "rock and a hard place" situation (truthfully, an un-winnable situation from a service perspective) in global delays of part production from Hyundai with humility and class. They never lead me on and provided honest timelines, for when I could feasible get my vehicle back. I was never surprised when, of course, a vendor couldn't make good on a promise of delivery of the very specific part that was needed to fix my Palisade. Shout out to the whole crew there, top notch professionals across the board. Thank you all.
IL - 2360 Ogden Ave, Downers Grove - 10/27/22
Such a great service team at this 2360 Ogden Ave, Downers Grove Illinois location. The customer services reps Pam and Kim fielding the phone calls and scheduling appointments are caring, informative and efficient. Wendy the Adjuster did a super job of getting my car estimated and then in quickly for repairs. Then she followed up regularly with me on the progress being made. JJ the technician did a superb job on the bodywork. I highly, highly recommend this location for great service and repairs,
IL - 2360 Ogden Ave, Downers Grove - 9/26/22
Wendy and the team at the front desk made the my repair experience pain free. Every step of the process was explained clearly and I was updated regularly. Wendy went above and beyond to make me feel taken care of at a time when I felt vulnerable. The repairs looked fantastic and I can say without hesitation the the inside was looked 10 times better then how I left it.
IL - 2360 Ogden Ave, Downers Grove - 8/25/22
Outstanding from the front end to backend. Kim/Pam to Tom?John.
IL - 2360 Ogden Ave, Downers Grove - 5/31/22
Wonderful service and personnel. They work was not only well done, they finished it early on a holiday weekend. I would strongly recommend to friends
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