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Decatur, GA - 725 Dekalb Industrial Way

 

GA - 725 Dekalb Industrial Way, Decatur - 11/15/18

Thursday, 11.15.2018 I cannot say enough nice things about the lovely staff at Gerber Collision and Glass Decatur, Georgia. Everyone one was incredibly nice and helpful to me. I delivered my Subaru to them on Monday, 11.12.2018. The receptionist called Enterprise to pick me up. Whilst I was removing items from my car to put into the Enterprise car, a very nice Gerber employee came out to my car and brought me the hot chocolate that I had left inside. It was raining and cold that day and she said she did not want me to have to go back inside to deliver my car key. She came outside to get the car key from me and to hand me my hot chocolate. How incredibly kind of her. What wonderul customer service. On Wednesday, 11.14.2018, at 12:30 pm, I received a phone call Gerber Collision advising me that my car was repaired and ready for pickup. I ... was surprised and pleased that my car was ready. Whomever did the actual repair work on my Subaru did a lovely job. You would never know that the car had ever sutained any damage. Please be advised that Gerber Collision and Glass Decatur is an amazing place to have your restored. The staff, the technicians, and the overall welcoming friendliness and helpfulness were so appreciated. Customer Service at its finest. read more

Enid S

GA - 725 Dekalb Industrial Way, Decatur - 10/18/18

The job was great. Dennis did awesome. My car looks brand new and I'm completely satisfied with Gerber collision work on my car. Thank you.

Sabrina R

GA - 725 Dekalb Industrial Way, Decatur - 8/8/18

Very pleased with the service provided by Gerber and Dennis C. I thought the price was fair, and Dennis kept me informed throughout the process and told me exactly what was going on.

Pam W

GA - 725 Dekalb Industrial Way, Decatur - 4/19/18

I am so relieved that I have a place to go in the future for my vehicle! The Lady Ms W. and the Mgr Mr C. was so helpful with me understanding my SUV hatch issue with rainwater. The integrity of the staff is worth while my driving extra miles next time I need a repair! Thank you...

Lorri M

GA - 725 Dekalb Industrial Way, Decatur - 3/30/18

I was very satisfied with the repairs that you guys made on my car thanks very much.

Jimmy S

GA - 725 Dekalb Industrial Way, Decatur - 3/8/18

I am very pleased with the services I received from Gerber Collision. I would definitely refer my friends/associates to them for help in getting their vehicle back on the road.

Alice B

GA - 725 Dekalb Industrial Way, Decatur - 2/27/18

Gerber Collision & Glass was great! Dennis was my estimator and he was very easy to work with. He was patient and kind and explained the process and what needed done. I got my car back 2 days early! It looks excellent, like nothing even happened! Very impressed with the service. Thank you!!

Tiffany T

GA - 725 Dekalb Industrial Way, Decatur - 2/16/18

I am so pleased with the repair I got from Gerber. It was done within the time frame given me and it looks absolutely perfect! Gerber is a very good place to do business.

Martha R

GA - 725 Dekalb Industrial Way, Decatur - 2/15/18

Cannot say enough good things about this place. Jeri' had me send her pictures of my car because they were so backed up, got me an estimate pretty quickly, which was entirely reasonable, and my car was fixed quickly. Really pleased.

Staci

GA - 725 Dekalb Industrial Way, Decatur - 2/11/18

Satisfactory repair. Alicia S. addressed my concerns. Great detailing job!

Thomas P

GA - 725 Dekalb Industrial Way, Decatur - 11/22/17

Outstanding customer service and attention to detail.

Mark F

GA - 725 Dekalb Industrial Way, Decatur - 11/15/17

Staff was understanding, very nice, and easy to work with. They kept me informed throughout the process by text. That was amazingly comforting and helped me know how to schedule work and personal things around the repair. Thanks a million for that feature

Amanda H

GA - 725 Dekalb Industrial Way, Decatur - 11/15/17

Jeri, my estimator, was awesome. She explained all of the details of the process and made it easier.

Alfredo U

GA - 725 Dekalb Industrial Way, Decatur - 10/23/17

Awesome customer service and a great job done repairing my car. Thank you guys

Michael E

GA - 725 Dekalb Industrial Way, Decatur - 9/11/17

Excellent experience, as always. Alicia was very helpful in helping me pick up--even though i was late--and checked out an additional problem to get me on my way. Repairs done nicely and affordably. Thank you!

Sarah W

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