Crystal Lake, IL - 6200 Berkshire Dr

IL - 6200 Berkshire Dr, Crystal Lake - 3/21/22

Timely, direct and informative every step of the way. One point of contact and Jessica Limon did an excellent job in that capacity as estimator.

Robert K

IL - 6200 Berkshire Dr, Crystal Lake - 1/29/22

Everyone I dealt with was friendly and helpful, especially Jason.

Tom C

IL - 6200 Berkshire Dr, Crystal Lake - 1/13/22

I have good customer experience working with Jason H and the rest of the admin team in the Crystal Lake facility. They were very supportive to help me to coordinate the towing services company after the accident, they completed the assessment and work out with my insurance company to get my case addressed in a very short timeframe.

Gabriel L

IL - 6200 Berkshire Dr, Crystal Lake - 12/30/21

Great service completed as promised. They kept me informed status of the work. Great service by each person I talked to at this facility.

Pradip B

IL - 6200 Berkshire Dr, Crystal Lake - 12/21/21

Very thorough in details of what needed to be done. Called Tuesadys and Thursdays to give me an update as to parts coming in and progress of repair. Car was finished right on time. Car looks great!

Carol J B

IL - 6200 Berkshire Dr, Crystal Lake - 12/5/21

My car was repaired fast and it was a very smooth operation. I received regular updates and was able to leave the rental car at the shop. My car was also washed, including the inside of my doors, rims, and tires. Service above and beyond., like always.

Thomas G

IL - 6200 Berkshire Dr, Crystal Lake - 11/9/21

Awesome experience. This was a first time experience for me . I was really impressed with the weekly, twice a week updates. I knew I made right choice. The day I picked up my car it was perfect, like it was never hit. My car was cleaned inside and out. Everyone at Gerber is so friendly and professional. I would definitely recommend Gerber Collision. Thank you to everyone who made this process easy and simple.

melonee w

IL - 6200 Berkshire Dr, Crystal Lake - 10/28/21

Jason H. yesterday took the time out of his busy day to repair some minor cosmetic damage on my van. The damage is barely visible now. I am so happy with the results! And he didn't even charge me anything! I will certainly use Gerber Collision and Glass for all my future needs! Thank you Jason!

Kathleen

IL - 6200 Berkshire Dr, Crystal Lake - 6/30/21

This is our 3rd experience with Gerber, they are always professional and friendly. They are prompt and keep us informed as to the progress. Worked with Jason Harvey. Very helpful and pleasant! Thank You

Mike/Kelly A

IL - 6200 Berkshire Dr, Crystal Lake - 4/13/21

Joe was really nice and helpful. He kept me updated on when my jeep was going to be ready to pick up.

Tiffany Z

IL - 6200 Berkshire Dr, Crystal Lake - 4/13/21

Joe was really nice and helpful. He kept me updated on when my Jeep would be ready to pick up.

Tiffany Z

IL - 6200 Berkshire Dr, Crystal Lake - 1/28/21

They did a wonderful job on my 2018 Toyota Camry. It looked like nothing ever happened and the car looked brand new. They even polished and waxed the entire vehicle. Excellent job Gerber in Crystal Lake IL!

Nick A

IL - 6200 Berkshire Dr, Crystal Lake - 2/25/20

Robert and Kyle took great care of us!

Michael M

IL - 6200 Berkshire Dr, Crystal Lake - 9/16/18

Jen was extremely knowledgeable and repair was completed under quoted time.

Kedra C

IL - 6200 Berkshire Dr, Crystal Lake - 8/2/18

Excellent work done on all cars I've brought in to Gerber Crystal Lake. Joe and everyone at Gerber were very thorough and detail oriented in all points of service, speed, and helping to show me different choices regarding what work should be covered under insurance versus what would not be. They're one of the few places where I was really confident I can count on leaving my Malibu or any other model in their hands and have it returned to me in new condition. Joe did a great job of explaining all the body work and puting things in perspective regarding the repairs needed.

Robert S