Crystal Lake, IL - 6200 Berkshire Dr
IL - 6200 Berkshire Dr, Crystal Lake - 10/21/14
Great experience. Staff's professionalism, attention to detail shone through. Competency was demonstrated with the finished product with which I am very pleased.
IL - 6200 Berkshire Dr, Crystal Lake - 10/17/14
Great Service, quality workmanship, and Friendly employees.
IL - 6200 Berkshire Dr, Crystal Lake - 10/8/14
The service team did a great job replacing the bumper on my car. The work was completed earlier than quoted. I also appreciated that I could rent a vehicle at the same location as dropping off my vehicle.
IL - 6200 Berkshire Dr, Crystal Lake - 10/2/14
I am compelled to give special accolades to Gerber and it's staff for going above and beyond in their level of service. Not only did they provide efficient repairs and easy rental car processing, they worked diligently hand in hand with my insurance company when an additional concern arose regarding my repairs. They took their much valued time to reassess damages and repair my vehicle accordingly. Gerber employees were friendly, helpful and readily available and willing to assist me through each stage of the process. I am thrilled with their service and would highly recommend them in the future. Thank you for all your time and effort.
IL - 6200 Berkshire Dr, Crystal Lake - 9/30/14
Carrie at the front desk was wonderful along with all of the guys! Excellent work!!
IL - 6200 Berkshire Dr, Crystal Lake - 9/30/14
I was in an auto accident, and needed to get a number of estimates. Carie at the front desk was amazing! She was a pleasure to speak to on the phone, very professional, and was able to get me an appointment the very next day. When I came in for the estimate, she was extremely helpful, as was Scott who did my actual estimate. Thank you, Gerber!
IL - 6200 Berkshire Dr, Crystal Lake - 9/28/14
Fantastic service!! From the time I called in and told the receptionist ( sorry, I forgot her name.) to picking up my repaired car they were wonderful. Scott kept in touch with me to let me know how the repair was progressing. I will recommend Gerber to all my friends and co-workers. M car was as good as new. Thanks to the mechanics. I trust your company.
IL - 6200 Berkshire Dr, Crystal Lake - 9/25/14
5 being best, I rate service center in Chrystal Lake a 5+ great job and service friendly.
IL - 6200 Berkshire Dr, Crystal Lake - 9/23/14
Carrie (front desk) and Scott (adjuster) were outstanding. We had a personal deadline requiring our vehicle and they made it happen. I would definitely recommend this location to my friends and neighbors. No hassle - all outstanding customer service.
IL - 6200 Berkshire Dr, Crystal Lake - 9/14/14
The people were friendly, the repairs were done quickly, and the work was excellent.
IL - 6200 Berkshire Dr, Crystal Lake - 9/13/14
I thoroughly enjoyed my experience with Gerber. The e-mails and calls as the repairs were done showed concern for their customer. The company is certainly customer oriented.
IL - 6200 Berkshire Dr, Crystal Lake - 9/13/14
handled professionally and on a timely basis and the car was immaculate when picked up
IL - 6200 Berkshire Dr, Crystal Lake - 9/10/14
Service was fast, great customer service. Carrie, the receptionist was fantastic!
IL - 6200 Berkshire Dr, Crystal Lake - 8/21/14
This is the second vehicle you have worked on and I'm totally happy with everything they did.
IL - 6200 Berkshire Dr, Crystal Lake - 8/1/14
Happy with repair, looks good. Not happy that the rest of the car feels sandy, or bumpy.
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