Columbus, OH - 1046 Dublin Rd

OH - 1046 Dublin Rd, Columbus - 8/9/13

I had an excellent experience at Gerber about a month ago. My date of loss was 08 July 2013 and they fixed my window framing after my window was shattered and broken into. Dwayne was extremely friendly and fixed my window quickly. This is my second experience with Gerber and Dwayne and both of my experiences have been wonderful. I will definitely be coming back if any more problems occur! Thank you again Gerber!

Arielle B

OH - 1046 Dublin Rd, Columbus - 7/27/13

I just wanted to thank you for the great work you did on my Mazda3. You definitely saved me a lot of money and I appreciate all of your efforts! Have a good weekend!

Alicia E

OH - 1046 Dublin Rd, Columbus - 7/26/13

"I wanted to thank you once again for your professionalism, "people skills", and the excellent work done to repair my 2012 BMV 335i. Everyone at your Gerber location has been a pleasure to deal with. Although I hope I don't need to have car repairs in the future, if I do I will definitely come to Gerber & will recommend Gerber to those that ask and particularly your establishment."

Eric Jay B

OH - 1046 Dublin Rd, Columbus - 7/10/13

Thank you for the fine body repair, and the condition to which the car was returned to us...sooo clean... Also my wife Carol and i appreciate the helpfulness of Katie...she made it all work for us!!!

Harold P

OH - 1046 Dublin Rd, Columbus - 7/4/13

I want to thank you again for your excellent service in getting my Forester back into shape! I so appreciate that when you learned that I really needed the car back in 9 working days, not the allotted 10, because of a trip we had had planned, you took that into account and made it happen! That extra care and thoughtfulness provides top-notch customer service. I am very satisfied with the work done on my vehicle -- it looks great! Hopefully that is the first and last time I need body work done, but if the need arises I would not hesitate to return to Gerber. Thank you, Dwayne!

Judy W

OH - 1046 Dublin Rd, Columbus - 4/16/13

Just a quick note to let you know how impressed we were with the repairs on the Lincoln. The car looks fantastic and we appreciate your timely manner.

GAIL S

OH - 1046 Dublin Rd, Columbus - 3/24/13

Sorry it took me a week to send this email. I wanted to again thank you and the staff at Gerber Collision and Glass for the outstanding service I have received every step of the way on the repairs to the bumper on my 2009 Honda Fit. You and Dan Hoover made the process seamless. When I picked my car up, I was so surprised (and pleased) to find that your employee Steve had detailed not only the outside but also the inside of the vehicle. He left me a nice note too. He did a better job than I had paid 100 bucks for! Thanks for a job well done.

Virginia R

OH - 1046 Dublin Rd, Columbus - 3/20/13

Just wanted to say thanks for a job well done. My Corolla is better than new and clean! Although I don't plan to have any more accidents, both times you done work for me the result has been perfect. Thanks again for the great job it's been my pleasure to work with you. Diane Anderson

Diane A

OH - 1046 Dublin Rd, Columbus - 2/13/13

EMAIL: You all fixed my Lexus RX a couple of weeks ago, and I wanted to thank you for the great service. The car looks GREAT. Also, Katie mistakenly told me my car was ready the evening before I was able to pick it up. She completely rectified the situation, apologized multiple times, and even arranged for someone to drop the car at my house and drop the rental car back to Enterprise. She was extraordinarily helpful, and I wanted to ensure she wasn’t penalized in any way for the mistake with the car pick up time. I walked away with a great feeling about Gerber, and she was instrumental in that.

Greer W

OH - 1046 Dublin Rd, Columbus - 1/24/13

I just wanted to thank you and your exceptional staff (Katie & Ozzie) at the Grandview location for their immediate attention and completion of my new GMC Terrain repair that was repaired and back to me within 3 days. I was really impressed with the text alerts, very nice to have that for those with busy schedules. This was my first vehicle accident and everything seemed stressful except for the repair of my vehicle. Thank you for making everything perfect and stress free. I will be sure to recommend your services to my residents and friends.

Carly B

OH - 1046 Dublin Rd, Columbus - 1/18/13

I wanted to send a quick message to let you know of my recent positive experience at your Dublin Road shop. Your staff regularly called me with updates – either by phone or text - and although it took slightly longer than what was initially quoted – the frequent status updates made me convinced I was at the right place. As a business owner myself, I know how important a positive customer experience can be, and mine couldn’t have been better. Obviously, no one is happy when they wreck their car – but I was happy with the service that I received. By the way, my car has never been cleaner!

Jeff W

OH - 1046 Dublin Rd, Columbus - 1/17/13

I wanted to let you know that your employee Katie and two guys from the shop helped me out a lot this week by providing an extra service. My husband is out of town on business and I am here juggling an infant, a toddler, and a busy week at my full time job outside the home. That means I work first, second, and third shifts! When I received the call that the work on our vehicle was completed, I was in the position of not having a second driver to coordinate picking it up. When I told Katie that our home was only a five minute drive from Gerber she arranged to have our vehicle dropped off to me at the end of the day. This saved me some headaches. I hope you will recognize her for this customer service effort. Regards, Stephanie Calondis Geiger

Stephanie C

OH - 1046 Dublin Rd, Columbus - 1/15/13

This is Mr. Tobin, and I just picked up my vehicle today 1/15/13. Just want to give you a quick note... The guys who worked on my car were PIMP! They fix my car and also clean a very well! Again thank you!

Oswald T

OH - 1046 Dublin Rd, Columbus - 1/14/13

Dear Dan Hoover, I would like to thank your staff for a wonderful job done on our 2007 KIA Sedona. We were not familiar with Gerber Collision & Glass until this current claim. The entire process was fast, easy and stress free. We appreciated a helpful and knowledgeable staff that was willing to answer any questions we had. Katie at the front desk was extremely helpful in arranging our rental for the time of the repair, she also answered our questions and concerns and kept us updated on the progress of the repair. She was always smiling, friendly and remembered our name when we came into the office which is always a welcoming touch. When we did have a small problem with Enterprise Rental, It was Ozzy who stepped in and helped to rectify the problem for us. His willingness to help fix the situation was greatly appreciated and I believe ... his assistance got Enterprise to understand the problem and they were more willing to listen when Ozzy called them. In turn the situation was resolved immediately. Thanks again Ozzy! The repair done to our van was outstanding! Beautiful work can't even tell it had anything wrong that needed repaired. Just the way we wanted it. Thank you for the clean van inside and out, very much appreciated! As I stated before, this was our first time being a customer of Gerber Collision & Glass, and we left a happy and satisfied customer! read more

Amanda & Kenny R

OH - 1046 Dublin Rd, Columbus - 1/9/13

Hello Dan I just wanted you to know how great a job Kathie did in helping me with my car. She is a great asset to your business. Thank you for all your time and help with my car.

Carmen T