Colorado Feedback

CO - 569 25 1/2 Rd, Grand Junction - 3/29/22

Painting our truck from damage from a former owner. Looks very good.

Pat M

CO - 3761 Norwood Dr, Littleton - 3/24/22

A automobile accident is probably one of the most horrific things a person can experience. Especially if the automobile is only 2 days old. This particular Gerber Collision was absolutely the best. The General Manager dealt with me from start to finish, and their online update system was extremely helpful! And they emailed every few days with a status update as well. And any additional questions I had, all I had to do was call, and they answered every single question I had. Even because of the national parts shortages, they worked with me in getting my vehicle drivable so that I would not waste any of the limited rental car waiting on parts. They allowed me to get my truck back and had transportation, while they were waiting on all the parts to come in, so that I didn't burn up any additional rental days because my insurance limited me to ... only 30 days of rental. I could not recommend this Bodyshop and the team there more highly! They're efficient, professional, and 100% competent. When I showed up to pick up my vehicle, it was completely detailed inside and out and looked show room ready! This Bodyshop performed as if it was their own vehicle that was being repaired and treated me as if I was family. Gerber Collision as a whole did great in having this particular location representing them as a premier Bodyshop! read more

Dale L

CO - 569 25 1/2 Rd, Grand Junction - 3/21/22

They did a great job on my tailgate.. looks like new !!

Rod K

CO - 6700 W Colfax Ave, Lakewood - 3/10/22

It is rare these days to find folks who are dedicated to all aspects of customer service, from when you enter the shop to when you pick up your car when the job is done! We were always kept informed of the status of our repair along the way and they even returned our rental car for us. Thanks to Kim and the entire staff!

Craig and Linda W

CO - 1210 Devereux Rd, Glenwood Springs - 2/27/22

Everyone I dealt with was very polite and professional. They kept me informed on the progress of my car and the work they did was excellent. I also liked being able to drop off my rental car at Gerber's, made things very easy.

Debora B

CO - 6700 W Colfax Ave, Lakewood - 2/25/22

Excellent service, the repair came out great. we asked for a completion date of 2/21 and it was done on 2/25 which is understandable due to a nation wide parts shortage. The car was washed and the interior cleaned when we picked it up. Brian sent me updates twice a week as promised, I never had to call to find out how it was going.

Bruce T

CO - 569 25 1/2 Rd, Grand Junction - 2/21/22

My car was ready when I was told in the beginning. The price was correct. And my car looks like nothing happened to it. I am happy.

Richard B

CO - 6700 W Colfax Ave, Lakewood - 2/18/22

Thank you for your outstanding service! Its not enough appreciation words to tell Thank you guys! You did an excellent job! Thank you So Much! God bless your hearts!

Natalia S

CO - 6750 S Dawson Circle, Englewood - 2/18/22

Thank you for a prompt response, help and great work!

Viktor

CO - 6208 E County Line Rd, Highlands Ranch - 2/17/22

The work on my truck was done perfectly. I am particularly impressed with the communications. The twice weekly text messages were very helpful and in this environment where parts are slow coming in, the texts saved a lot of phone calls.

John S

CO - 5900 Palmer Park Blvd, Colorado Springs - 2/11/22

The staff is super friendly and professional. They not only worked closely with my insurance on getting the repairs taken care of, but they were also very helpful in the timeliness of getting everything taken care of due to my schedule with work and personal matters. Oh and the icing on the cake, they had the Snapple Peach tea Kureg pod. It was delicious!

Jared J

CO - 5900 Palmer Park Blvd, Colorado Springs - 2/7/22

Great Shop

ANTONIO C

CO - 1425 S Lincoln Ave, Loveland - 2/5/22

I am very impressed with this Gerber location. They go out of their way to ensure you are well taken care of. In my case, we had to wait for parts, so scheduled a tentative date about a month out. When the day approached, we decided to push it out another month because not all the parts were in yet. A couple days before the new date, Dominique (sp?) called me to let me know the parts were in and we were good to go. The estimated time was 3-4 business days. Unfortunately, there was a weekend in the middle of that, so I would be paying for a rental for days in which no work was being done. Turned out they got it done by the end of the 2nd day (Friday night)! Not only did they save me on car rental costs, but because of timing and an appointment I was heading to, they bought our car to me, and took my rental back, saying they'd get it ... returned that day. Who does that?? To top it off, it was my wife's birthday, so she was absolutely thrilled to have her car back, "shiny and new". I'd give Gerber 10 stars out of 5, if I could. I want to give a special shout-out to Dominique, Nikki, and Billy. You guys are simply awesome! read more

Will C

CO - 1425 S Lincoln Ave, Loveland - 1/30/22

Amazing customer service. Went above and beyond. Very satisfied.

Noel M

CO - 12520 W Cedar Dr, Lakewood - 1/22/22

Everyone was very respectful, friendly and helpful. I received regular updates on the progress of my repairs. The car looks wonderful! No sign that it was in an accident.

Anne A