Chicago, IL - 3425 N Halsted St
IL - 3425 N Halsted St, Chicago - 2/23/11
Hello, my name is Gilda Simon-Medley. Approximateley one month ago, my truck was hit in front of my home. The other driver didn't stop,and I was left with a damaged Envoy Denali XL. I was hurt even though my truck is a a material object, however it was mine. Sam from Gerber stepped in, dried my tears, and gave me his word that everything would be alright. Sam kept his word. I received a daily report from Sam. I was not a claim number, was a human being. Not only was Sam a true professional, he was pure gentleman. Gerber is the place to go. There were luxery vehicles there at the shop also. Sam returned every single call that I made to him. He is a very busy man, but never too busy for his customers. I am very thankful for Gerber Collison and Sam. By the way, Gerber came to my home and put my truck on a flat bed. Kudos to Gerber Collision ... read more
IL - 3425 N Halsted St, Chicago - 2/22/11
The service from Gerber was outstanding. Raul Rodriguez in particular was great. He was attentive and kept me updated with the progress on our car. Our insurance company was a pain, but Gerber handled their end beautifully and helped keep the insurance company at arm's length. Their attention to detail was remarkable, and it looks like we have a new car. Highly recommend!
IL - 3425 N Halsted St, Chicago - 2/19/11
During a blizzard, my car windows were destroyed by flying debris, and the interior was blanketed with snow. I had no prior experience with this degree of repairs, and I didn't know what to expect, but between Gerber and my insurance company, the process and repairs turned into a very pleasant experience. Friendly staff and quality work were much appreciated during such a frustrating ordeal. Thank you!
IL - 3425 N Halsted St, Chicago - 2/10/11
Many thanks for expediting my tail light repair this morning and so keep to the schedule I'd set for the day, with the information I had initially. I do appreciate your effort.
IL - 3425 N Halsted St, Chicago - 2/10/11
Courtesy, Repair Work, Caring on the part of Sam, your rep who took care of my repair was a 10 our of 10. Maybe an 11 out of 10. I have had Mercedes, Porsches and even had a friend bring his Rolls Royce into your Halsted Shop, Chgo, due the consistent perfect repairs and outstanding service offered me. I commend you on running a totally professional business, caring about its customers.
IL - 3425 N Halsted St, Chicago - 2/4/11
I had a very good experience with Gerber Collision. From the estimate until pickup, I felt like Sam kept me properly updated. Repair looked great. Hated taking my clean car out into the blizzard.
IL - 3425 N Halsted St, Chicago - 1/31/11
They did a great job. Car looks good and people were great!
IL - 3425 N Halsted St, Chicago - 1/31/11
I was very happy with my experience at Gerber on Halsted. SAM took wonderful care to see that I was apprised regularly regarding updates on my damaged car. He was great!
IL - 3425 N Halsted St, Chicago - 1/31/11
Great job, fast service, completed even earlier than I was quoted. Hassle free!
IL - 3425 N Halsted St, Chicago - 1/30/11
"The service was extraordinary with constant feed back. I couldn't be more satisfied with the personal attention given by the staff. Raul Rodriguez, the estimator, was extremely professional, courteous and accommodating of my service needs. "Hats off" to Raul."
IL - 3425 N Halsted St, Chicago - 1/29/11
First of all I would really like to express my gratitude to Lauren Cole. She without a doubt made the whole process move along without a hitch. A fantastic Customer Service Rep. Thank You again! Great people skills! Chris Freihaut did an outstanding job making sure everything went smoothly with the repairs and delivered as promised! A professional in every way. Highly recommend to all.
IL - 3425 N Halsted St, Chicago - 1/27/11
I just yelped you and gave you 5 stars. I was sincerely impressed at every step of the process. The estimator, Raul, at the Lakeview location went out of his way to anticipate my every need including making reservation for a rental and gaining approval from my insurance company. I was most impressed when I picked up the car as it was spotless inside and out, truly looked like a new car.
IL - 3425 N Halsted St, Chicago - 1/21/11
I BROUGHT IN MY HUNDAI TO BE REPAIRED AFTER A REAR ENDER.I WAS SO VERY PLEASED WITH THE COURTESY & FRIENDLYNESS OF EVERY ONE THERE.THEY WERE AS HELPFUL AS THEY COULD BE,& EXPLAINED EVERYTHING TO MY SATISFACTION. I WOULD HIGHLY RECOMEND THEM.
IL - 3425 N Halsted St, Chicago - 1/19/11
This is my second experience with Gerber, and both have been really good. This time however stood out due to the outstanding service of Sam who was my adjuster at the Chicago Halstead location. He kept me informed of the progress of the repairs and was very easy to do business with. I still need to return to get a part installed, but he assured me that it is a priority to make it as quick and seemless as possible.
IL - 3425 N Halsted St, Chicago - 1/18/11
Great job! Speedy service and Chris was phenomenal!
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