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- , - 7/26/13
Colorado - John Romero was very friendly and helpful and the repairs look much better than the last glass repair I had. Thanks John!
- , - 7/25/13
Nevada - Repair person arrived on time and performed excellent repair work on my windshield. The repair person was friendly and personable-A real enjoyable person to work with.
- , - 7/25/13
Indiana - Wonderful staff and great work! I was kept updated on a daily basis, given a loaner car and had all of my questions answered promptly. A great company to deal with!
- , - 7/24/13
Illinois - My experience with Gerber was absolutely horrible. My appointment was scheduled for today, and the representative did not give me a timeframe for my appointment until 10:45 AM TODAY. The timeframe I was given was 11AM - 5PM. That's a big window, but it's fine considering the representative noted the times I would be unavailable. I let her know I could not schedule an appointment past 4:00. I expressed to her that if this wasn't possible I would need to reschedule. She made it very clear she would let the technicians know. Your technicians arrived at 4:56 PM. After they did not arrive before 4, I was on hold with your customer service line for 35 minutes before giving up. I am extremely disappointed with Gerber and, based on the horrible communication provided by your employees, have thus cancelled my appointment and rescheduled ... read more
- , - 7/23/13
Colorado - John R was great; it was nice to have a technician take the extra time to do the job right. He gave me a solution to some rust spots I have near the windshield on my car, worked efficiently and it's clear his experience makes a difference.
- , - 7/23/13
Illinois - I was really satisfied with their job
- , - 7/23/13
Nevada - We were very pleased with the service today. Kris did the repairs and was very professional. He called on his way to us, arrived on time, explained the process very well and completed the job in a timely manner. We will definitely recommend your company to any of our friends or neighbors when/if they need glass repair for their cars. Thank you.
- , - 7/22/13
Colorado - Great customer service and windshield installation. Stayed in contact for appointment and showed up on time with OEM glass. I go through 1-2 windshields per year and always trust Gerber. Johnny Romero (in Colorado) did a great job and will I pass on his info for future reference.
- , - 7/22/13
Illinois - Great Service and communication throught the estimate and repair process. Very please with the results as well.
- , - 7/19/13
Colorado - JOhnny Romero, was professional, friendly, and did a wonderful job in a timely manner. Thanks Johnny!!!
- , - 7/19/13
Colorado - John Romero was a most friendly and kind young man, who did an excellent job installing my new windshield! He even gave me a recommendation for some other body work that I need done! I would definitely recommend your company's services to my friends and family
- , - 7/19/13
Colorado - We had a windshield installed on our 96 mustang July 19, 2013 and the technician cut through some wires around thr windshield and now we have no speedometer, radio, dome light, door locks, or trunk release. I will have to take the car to a garage to get the wiring fixed!
- , - 7/17/13
Colorado - Johnny Romero removed and installed the new windshild on my car in such a short time I was amazed. He was very pleasant to be around and very professional . I will use Gerber Glass if i have any more glass problems.
- , - 7/16/13
"Thanks to Mike and the rest of the team at Boyd for a job done beyond our expectations. Although our damage was relatively small, we were still apprehensive to have anyone work on our car. The repair was done flawlessly and gave us that "new car feeling" once again. Thanks again for your great service! Oh, and the great quality courtesy car was most appreciated."
- , - 7/15/13
Nevada - I just wanted to reply to this email to verify that I received my receipt and to take a moment and comment on the service that I received form your technician. Chris called me first thing this morning, on time and was at my residence promptly. He was extremely courteous and professional. His workmanship was above reproach and was very friendly. I have nothing but positive feedback about him and his performance. I appreciate the quality of service, as well as the price. I will recommend your company to anyone I can and if I need any other repairs/replacements, I will certainly use your company in the future. Thank you for making this a pleasant experience. It most certainly could have been a large inconvenience, but it was the opposite with your company. Great work.
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