Buffalo Grove, IL - 20445 Milwaukee Ave
IL - 20445 Milwaukee Ave, Buffalo Grove - 2/10/18
I can honestly say that I have never had a better repair experience! From the minute I brought the car in for an estimate to the completion, I was treated as a valued customer. The work is beautiful, the turnaround time was quick, I was informed and most importantly, the staff were top notch. My car looks new and it is clean inside and out and my new license plates were installed!! That was the frosting on the cake. Thank you to Jacqueline G. and all who worked to process and complete my repairs. I will recommend this shop to anyone I know.
IL - 20445 Milwaukee Ave, Buffalo Grove - 2/1/18
Excellent service, fast and respectful. Care and concern was taken for a minor bit of damage and the circumstances that caused this. I always go to this store for any damage and have always been very pleased.
IL - 20445 Milwaukee Ave, Buffalo Grove - 1/15/18
Everyone was highly professional and my vehicle came back looking better then when I picked it up at the dealer
IL - 20445 Milwaukee Ave, Buffalo Grove - 1/14/18
The services provided by the staff at Gerber's Buffalo Grove location was outstanding and exemplary. The estimator: Jacqueline G. kept me well informed of the status of the repair of my vehicle, and seemed as pleased as I was that the repairs proceeded smoothly and that the job was completed well ahead of the estimated time. I highly "wreck-ommend" this location!
IL - 20445 Milwaukee Ave, Buffalo Grove - 1/13/18
Friendly environment with good service.
IL - 20445 Milwaukee Ave, Buffalo Grove - 10/17/17
I was very pleased with the work done on my car. You did a fine job.
IL - 20445 Milwaukee Ave, Buffalo Grove - 9/27/17
Jacqueline has been wonderful to work with. She is very knowledgeable and keeps me updated on my case.
IL - 20445 Milwaukee Ave, Buffalo Grove - 9/22/17
MIGUEL WAS ON TOP OF THINGS, RIGHT FROM DAY ONE. HE HAS COMPLETED THE JOB ON TIME AND AS PROMISED. VERY FRIENDLY AND PLEASANT PERSON TO WORK WITH. THE FOLLOW UPS WERE GOOD TOO. HAPPY WITH THE SERVICE AND QUALITY OF WORK. ONCE AGAIN THANKS MIGUEL AND THANKS GERBER.
IL - 20445 Milwaukee Ave, Buffalo Grove - 9/20/17
Everything was great, service was quick, car looked great, staff was real solid
IL - 20445 Milwaukee Ave, Buffalo Grove - 9/13/17
This was the best place to have my car repaired from day 1 Jeff was very helpful and my car was done early and came back cleaner then when I dropped it off
IL - 20445 Milwaukee Ave, Buffalo Grove - 9/11/17
Very efficient, friendly, professional.
IL - 20445 Milwaukee Ave, Buffalo Grove - 8/1/17
I backed up my brand new Lexus into another car in the parking garage, and the back bumper had a crack in between the top and bottom pieces. I was afraid that there might be important parts down there that are now exposed, and that the bumper might eventually fall. Jeff took a look, and explained to me that there aren't any important parts down there, and asked me the straight-forward question of how much I am planning to spend, as any bodywork done on these high-end vehicles are costly. After telling him that I am only planning on spending the minimum, and just want to be sure that the bumper wouldn't fall eventually, Jeff offered to help by putting in some clippers, and he won't even charge me! He took a screw-driver, some clippers, pliers, and rolled down under the bumper, on the ground under the hot sun, and started working. In the ... read more
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/16/17
Estimator was excellent with customer service, repair, etc. Also the front desk help was just as good. Glad that the car is fixed.. Thank you.
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/10/17
My car is a 10 year old Crysler that I'm very happy with. The cost of the damages were high enough to total the vehicle, with the initial rough estimate. I know that in some cases this is preferred, but not in my case. Jeff took a closer look, and managed to make it work. With my approval, he used some alternative sources for parts, and left other less important cosmetic items alone. The car looks great, and I've taken it on a few longer test drives, with no problems. Very happy! Thank you Jeff!!
IL - 20445 Milwaukee Ave, Buffalo Grove - 6/1/17
They gave me excellent service. My bumper was fixed in 5 minutes. Just needed a little push with a screw driver. Thanks so much for your help
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