Brunswick, GA - 3620 Community Rd
GA - 3620 Community Rd, Brunswick - 8/3/18
What a terrific experience I had at Gerber Collision and Glass on Thursday of this week. The hard plastic protector panel under the radiator and engine in my car (Lexus LS430) had become completely dislodged and cracked almost in half. It was dragging on the street. This not an off the shelf replacement, special order from Lexus IS required. I had to return home to Atlanta that day. Robert Newman the service technician at GC/ G repaired the problem ASAP and assured me I could get to Atlanta safely and I did.I was very impressed professionalism , he is credit to his craft. This is the type of employee I want if I'm running a business! I've never used Gerber before but if there's reason in the future ...Sign me up....Thanks again Robert
GA - 3620 Community Rd, Brunswick - 8/3/18
The protective hard plastic cover located under my radiator and engine was in complete disrepair as walked into Gerber Collision and Glass Repair at 7 AM . It was dragging the pavement and I had to drive from Brunswick to Atlanta that day. Robert N repaired the problem . He assured me his repair would get me to Atlanta safely and it did.Thank you Robert you are a true professional and a credit to your craft. I've been in business for 50 years , Robert is the kind of person I want working for me. I had never had been to a Gerbers C/ G before ,should the need arise, they will get my future business.
GA - 3620 Community Rd, Brunswick - 1/19/18
EXCELLENT experience dealing with Gerber after our new vehicle had been side swiped in a "hit and run". Their technician was awesome and went thru everything with me before and after the repairs were made. They send "status reports" via texts during the repairs to show what percentage completion they are at and anticipated completion date. I was very skeptical the vehicle would be completed on time (2 weeks) as they were saying based on the number of parts to be ordered and extent of damage...HOWEVER, they hit their promised date and vehicle looks great. They also arrange transportation to and from Enterprise Rental for you so you can access your rental. I highly recommend Gerber. Clean & professional as well...
GA - 3620 Community Rd, Brunswick - 11/30/17
EXCELLENT service and repair to my Toyota Highlander, after having an accident the week before Thanksgiving. They went above and beyond to ensure everything was fixed, including components under the hood. Jesse was excellent in keeping me informed as to the status of the repair. I HIGHLY RECOMMEND them for any repairs you need.
GA - 3620 Community Rd, Brunswick - 7/25/17
Excellent service and workmanship. Professional, courteous and helpful staff from the moment I walked in the door until I drove out with my car looking like new. Now this is what customer service and workmanship is supposed to be!
GA - 3620 Community Rd, Brunswick - 5/25/17
These guys did an awesome job on my car! I was rear ended in my 2016 Malibu that I have had only 10 months. They kept me up to date on the progress of the repairs. It was repaired on time. They did a fantastic job and looks like it was never in an accident. Not to mention they washed and vacuumed it out as well. They also repaired my sons Silverado a few years ago and the repairs were just as awesome. Thank you to this wonderful company and the guys who took such good care of my car. Y'all deserve 10 stars!! Thanks again!!
GA - 3620 Community Rd, Brunswick - 1/31/17
Ashley and Heather were two very outstanding women who went over and above to take care of me. From the first contact with Gerber to the completion of my claim. These two women are asset to your company.
GA - 3620 Community Rd, Brunswick - 1/7/17
Ashley was a wonderful person to work with she called me everyday keeping me updated on my 2011 dodge ram 1500 she worked and stayed over her time on a Saturday just so i could get my truck out I would definitely recommend Gerber collision to do your cars damage in Brunswick GA by the way all the employs deserve a raise as much good hard work they do on vehicles and keep there costumers updated
GA - 3620 Community Rd, Brunswick - 12/18/16
Love the friendly staff and the dedication on making sure the repairs are completed and on mark. I thank you for making my car repairs and keeping me updated on each step of the job.
GA - 3620 Community Rd, Brunswick - 12/10/16
Absolutely awesome experience. From time we walked in front door and was created by Katie with a smile. They were very organized and had all my info. Then we dealt with Ashley W. who was great she did a complete walk around and made sure all our concerns were address. Then she kept us updated with all process. On top of everything it was done 9 days earlier then expected. When I picked it up it was like a brand new car sparkling outside and also cleaned spotless inside. Absolutely loved my experience with them. I hope I don't have to have any additional work done but if I do I will definitely talk there.
GA - 3620 Community Rd, Brunswick - 12/7/16
Great people - friendly professional customer service. Ashley W. was my estimator and she went above and beyond! She kept in touch with me regarding the repairs and how things were progressing. The repair was done expertly. One would never know there was ever any body damage to the car. Will highly recommend Gerber Collision & Glass to everyone.
GA - 3620 Community Rd, Brunswick - 10/3/16
Fast and efficient service
GA - 3620 Community Rd, Brunswick - 9/6/16
GA - 3620 Community Rd, Brunswick - 8/6/16
They always kept me informed of where in the process my car was. My car was absolutely beautiful when I picked it up. They did a great j0ob.
GA - 3620 Community Rd, Brunswick - 7/22/16
In the beginning I wasn't sure whether to use their service because my car is a fairly new car and I wanted to bring it back to the dealership and use whoever they were using. I am so glad I changed my mind. My car is my baby. It was a gift from my son so like all my children I wanted the best care I could find. I had damage on the right front passenger side door and fender. My appointment with the insurance adjuster was at 9:30 a.m. on a Tuesday and they told me that they would have it ready by Friday. By the time I went back to work I received a text message from them (10:10) informing me that I will be receiving repair status updates periodically. At around 6:00 p.m., I received another text message informing me that the completion date changed to pending for 7/26/16. I thought, "Bummer!" then thought well, I'd rather they ... took their time repairing it well than doing a quick fix. The following day, Mark called to inform me of that change and said he will call again if there was a change in status. Wednesday morning, I received another text informing me that the repair is underway. Come Thursday, I received another text message in the morning informing me that my vehicle is on track to come home. At 2:42, I received a call from Mark informing me that my baby is all fixed and ready to come home. I said, "Wow!" That's awesome! Their service is really great! Katie, who's the first person you'll see as you walk in is very personable. The agent assigned to me was Mark. He called me to give me updates and very personable as well. Before I picked up my car, I informed them I would be coming in close to 5:30 (they close at 5:30) and Mark told me that they will wait for me and I thought that was really nice of them to accommodate me. When they brought my car to the front I did a walk-through the vehicle with Randy who was also very personable. He answered all my questions and was very patient with me while I checked the area where the damage was and I was very impressed with the job very well done. Excellent service and excellent job. I am very satisfied. Thank you! read more
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