Austell, GA - 7115 Oak Ridge Pkwy
GA - 7115 Oak Ridge Pkwy, Austell - 9/7/18
Dropped off my wife's 2013 Hyundai Genesis with driver side damage from the front bumper to driver's door. First the customer service ladies Dee and Tiffany were fantastic. The appraisal went smoothly we received a date when the car would be ready. We received weekly updates on the progression of the repairs. There was a problem with one of the parts that wouldn't arrive until after the promised date. Rusty the manager called me to come to the shop to meet with him. Once I arrived at the shop he took me to the car he walked me through that had been done and why it was so important to wait for the part. He gave me another pick up date and it was met. I liked the honesty and openness Rusty and his team possess. I would recommend Gerber Collision to anyone, truly a customer friendly business. Nelson Harper September 7, 2018
GA - 7115 Oak Ridge Pkwy, Austell - 6/30/18
I dropped my car off last weekend for repair of front bumper and hood damage. Emily, who performed my estimate, told me she would try and get it done on a Friday so I wouldn't have to worry about additional rental fees since I wouldn't be able to pick my vehicle up until the Saturday after repairs were completed. My original estimated time of completion was on Tuesday, the 3rd of July. I got a call on Thursday saying that I might be able to pick my car up on Friday. I got a call Friday morning saying that my car was out of paint and going into reassembly. I got a call later that same day that my car was ready for pickup. I went and got it this morning, and WOW! I can't even tell that it was repaired. The front end looks like it did the day I bought the vehicle. Thank you so much.
GA - 7115 Oak Ridge Pkwy, Austell - 4/13/18
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GA - 7115 Oak Ridge Pkwy, Austell - 3/9/18
Exceeded my expectations! Wonderful service! Emily was great and helpful through the whole process!
GA - 7115 Oak Ridge Pkwy, Austell - 10/18/17
I had to replace my rear bumper and have some minor frame damage repaired. Gerber handled everything in a timely and professional manner. I dropped the car off and I picked it up a week later and it felt like I was driving a new car! Thanks, Gerber Collision & Glass!
GA - 7115 Oak Ridge Pkwy, Austell - 9/16/17
Excellent with status update. Car was beautiful done. Please with service. Third time using this location.
GA - 7115 Oak Ridge Pkwy, Austell - 6/30/17
Everyone at the shop was wonderful. I had a planned trip prior to my accident and Keith worked hard to make sure my car was ready on time. The staff was very patient and kind. I would recommend them to anyone who needs work on their car.
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