Aurora, IL - 1313 N Lake St
IL - 1313 N Lake St, Aurora - 11/2/17
low bid, excellent work, good customer service.
IL - 1313 N Lake St, Aurora - 8/30/17
100% satisfied with the service. I will recommend family, friends, and neighbors.
IL - 1313 N Lake St, Aurora - 7/7/17
Gerber personnel are friendly, helpful, thorough and clear. All deadlines were met as originally stated. I appreciated the updates texted to me. Thank you for good service.
IL - 1313 N Lake St, Aurora - 6/8/17
I have had several vehicles repaired by Gerber. Again there was outstanding service and repair. I totally trust all aspects of Gerber from quoting to finished product! !!
IL - 1313 N Lake St, Aurora - 5/21/17
The service at said location is exceptional. I was there yesterday morning, May 20th for some warranty work on my 2015 Camry; I was so impressed with the quick, friendly and accommodating service provided. Michelle, the front desk person could not have been nicer; she is a valuable gem at your location. Joe, the associate tech there was accommodating, highly professional and honest. I was involved in an accident last August and the damage to my car was substantial. I cannot say enough good words about Gerber and the service I received at your Lake St location. Joe was the tech at the time and was fabulous. I am grateful to have had the opportunity to do business with Gerber. Thank you for your professionalism, integrity, efficiency and honesty.
IL - 1313 N Lake St, Aurora - 4/14/17
They did a great job on repairs and keeping us updated
IL - 1313 N Lake St, Aurora - 4/13/17
Great experience. Mr. Joe S. always kept me up to date on everything that was happening!
IL - 1313 N Lake St, Aurora - 4/9/17
Did good job
IL - 1313 N Lake St, Aurora - 3/28/17
Great service, great body work
IL - 1313 N Lake St, Aurora - 3/27/17
We have used this location a few times over the last 6 years. This location has gone above and beyond in making it convienent, providing loaner and quality repair work. Friendly, willing to work with you and explaining in detail what is needed. Top Notch!
IL - 1313 N Lake St, Aurora - 3/7/17
FROM DAY ONE, THE LEAD ON MY REPAIRS, JOSEPH, CONTACTED ME AND TOLD ME ABOUT THE EMAILS AND TEXTS I WOULD RECIEVE. HE CALLED ME ABOUT EVERY 3RD DAY TO LET ME KNOW WHAT WAS GOING ON. JOSEPH THE GM / OFFICE BOSS / ALSO WAS GREAT ADN UPON PICK UP TOLD ME TO RETURN IF ANYTHING WAS OFF. AND THERE WAS ONE THING OFF SO I RETURNED THE FOLLOWING MON AND THEY RESOLVED THE PROBLEM IN HALF HOUR. GREAT EXPERIENCE
IL - 1313 N Lake St, Aurora - 1/8/17
We got the vehicle back before the estimated date. The car looks better than it did before the accident. The only way to tell what was replaced is that some of the parts are cleaner than the old parts. They cleaned an buffed the entire exterior of the car. They also vacuumed and cleaned the interior. I did not expect that. Well done!
IL - 1313 N Lake St, Aurora - 1/3/17
Went here after an accident because it is a preferred shop for my insurance company. Easy to do business with. Worked well with insurance company. Would do business here again.
IL - 1313 N Lake St, Aurora - 11/7/16
Excellent service. Gracious employees. Time conscious.
IL - 1313 N Lake St, Aurora - 9/29/16
Quick appointment for estimate and schedule for repair. Repair was prompt and excellent. Car was delivered in pristine condition, I would say cleaner than when it was dropped off. Definitely 5 star
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