Arizona Feedback

AZ - 4670 S Palo Verde Rd, Tucson - 3/3/16

From the start after being hit, they got me right in, and gave me text daily and two calls a week. I thank usaa for recommending them. Any future endeavors will keep them in mind. All aspects of this experience was awesome. Thank you.

Diana L J

AZ - 4670 S Palo Verde Rd, Tucson - 3/3/16

This is my 2nd time using Gerber, and once again, everything is fantastic! I highly recommend Gerber. Friendly people, excellent work.

Terry D

AZ - 8045 S Priest Dr, Tempe - 3/3/16

Recently had fender bender on my Honda Civic. The car was in on Monday am and retuned to me on Wed morning. Repairs done quickly and appear to be high quality. The staff here are friendly and efficient, my service contact was Brian Kelly. He was professional and made me feel that my repair was important. I would recommend this business with confidence and would use them again if the need should arise.

Dorothy C

AZ - 477 N Cooper Rd, Gilbert - 3/3/16

I bought my car new back in 2012 and took pride in having not a single dent up until the end of 2015, when I was hit by another driver while I was waiting for my light to turn green. I was totally bummed out - there goes my virgin car body and here comes a hassle, I thought. The accident took out a headlight, front bumper, fender, and scratched my door. Having previously painted an old Mustang with a perfect OCD special paint job, I thought, here comes repair work that I'll be able to see the imperfections on. This, however, was not the case at all. I'm very busy and I rely on my car; Gerber made things very easy. I dropped off my car, waited about 5-10 minutes, and a courtesy driver came to bring me to the nearest Enterprise rental at no charge to me. They kept me in the loop with progress on the car via text message alerts and a phone ... call or two. A couple weeks later, I got my car back, and holy detail!!! I used to detail cars for a living, and I got my car back with clean wheels, tires, a clean dash, vacuumed carpets, etc. I was not expecting a full detail. Even to a discriminating painter's eye, they did an excellent job with the paint and body work. No color differences between panels, no pitting, perfect panel gaps, flawless putty work, and the clearcoat texture and sheen match the factory paint on the rest of the car. It's tough when your first new car gets hit, especially when it wasn't your fault, but Gerber made my car new again. Hopefully I won't ever have to get collision repairs again, but if I need to, I'll definitely be going back to Gerber. Thank you to everyone involved in repairing and cleaning my car! read more

Greg

AZ - 7940 E Lakeside Parkway, Tucson - 3/2/16

My car looks great! Appreciated Megan's frequent update phone calls.

Diane P

AZ - 4825 W Glendale Ave, Glendale - 3/2/16

I appreciated the updates on the status of the repair. Estimator Jeff was very clear and answered all my questions. I am happy with the timeliness and quality of the repair.

Saralyn Y

AZ - 4670 S Palo Verde Rd, Tucson - 3/2/16

I was referd to Gerber by a friend and I was not disappointed! Your guys do great work at very fast pace. Thank you.

Jeremy T

AZ - 41801 N 41st Dr, Anthem - 3/1/16

VERY VERY pleased with Gerber's service! It's always a pleasure to work with them!

Paula

AZ - 7940 E Lakeside Parkway, Tucson - 2/25/16

Awesome service from Megan and everyone up front and Donny!

Jamie B

AZ - 4825 W Glendale Ave, Glendale - 2/25/16

Great service. Everything was explained well, timely updates. Pleasant , professional service on the phone and in the office. The paperwork and pictures were reviewed with me. No surprises.

Mary K

AZ - 775 N Dysart Rd, Avondale - 2/25/16

Just a little note to tell you what a beautiful job you did on my 2015 Versa front bumper. In the future I would highly recommend your shop to anyone that expects good service and quality workmanship. Thanks

Dominic S

AZ - 4670 S Palo Verde Rd, Tucson - 2/24/16

always leave here happy the team at gerber does great work and that is why we always come back

Rhonda G

AZ - 6108 N Travel Center Dr, Tucson - 2/24/16

Don was the estimator for my car. He was very thorough and made the repairs go easily ... he answered my concerns and followed through with returning all my phone calls. I would like to thank Jethro (Joey) who did the actual repairs on my car. He was very professional and explained what was done I my car. The office staff also very efficient. I would highly recommend Gerber.

Nancy B

AZ - 4825 W Glendale Ave, Glendale - 2/23/16

Jeff was quite informative about the repairs needed and communicated quite effectively with me and dealt with the insurance company when additional damage was discovered after initial estimate. The car was clean inside and out and the color match was excellent. We were quite pleased with the repair and would recommend this location to anyone.

Richard H

AZ - 4670 S Palo Verde Rd, Tucson - 2/19/16

Great service! They kept me up date on my repairs and answered all questions.

Melissa J