Arizona Feedback

AZ - 6108 N Travel Center Dr, Tucson - 2/19/13

"My truck had damaged bumper from a rear ender. The person who hit me had Liberty Mutual. The agent told me that Gerber would handle it all. My service advisor Wayne McCollum greeted me on time when I arrived. My truck is everything to me - 2005 4 door Tacoma SR5 45K miles and modified. It has been a couple of car show just as support to the charity. Wayne noticed the condition and said "Wow, this is nice!" After reviewing the damage, as we were walking in, he then said " I will make this the way it was!" He wrote it up, and discuss the procedure. I was not happy that a refurbished bumper could be used! This truck does not have a used part on it, so I contacted my nsurance company. I took it to Toyota to get factory parts, but little I know, that would not be the case. Toyota was helpful but I would be wasting ... money in the long run. They were almost exact in the price as Wayne and Toyota said "We would love the business, but Gerber does pretty good work . We have some techs that used to work there and these guys are good". Ok, I will go to Gerber. Stopped by to set the appointment. Wayne once again greeted me and I handed him the keys. I stopped by at the end of the day and saw it being dried off from detail, it was done! Missing a small cap on the bumper but Alfie Perez explained. (Wayne had an appointment and was not there - this was fine!) The cap did not arrive but I was happy! I crawled under the truck and looked at the work. The bumper was different than the one that came off but I liked it! It sat away from the frame a little more and I can see part of the hitch - pretty cool. Alfie said stop by tomorrow and I will install the caps. Good job! Between Wayne, Alfie, and the front office person who contact the rental company - I was impressed and will DEFINITELY recommend Gerber Collision on Travel Center to friends and my club members. Hopefully, we will not need you but when one has something done to one our trucks - the others take notice! Good job to all the people at Gerber!! Patrick Clemens Wayne delivered what he promes" read more

Patrick C

AZ - 2934 N Omaha NE, Mesa - 2/18/13

Everyone treated me with respect, courtesym and proffessionalism. Everthing looks great! Now I just have to go to the dealership to have the AutoButler covered on the repaired/replaced parts (could not do there). Thanks for everything!

Cathie H

AZ - 2934 N Omaha NE, Mesa - 2/18/13

Great shop and great service. Loved the experience! Thank you!

Kevin B

AZ - 6108 N Travel Center Dr, Tucson - 2/18/13

I was very happy with the service, Wayne kept me up to date with all that was going on. I will rocommend everyone who needs any work done.

Anastacio L

AZ - 7940 E Lakeside Parkway, Tucson - 2/17/13

The staff at the Lakeside location were helpful with my busy schedule, and worked with me to get my truck in for repairs. When the job was completed, my truck was bright and shiny new. What excellent detail work. Thank you Gerber Tucson Lakeside location..

Chandra M

AZ - 4670 S Palo Verde Rd, Tucson - 2/16/13

Jacques Brown was very professional and easy to work with. He was in contact with me throughout the week to give updates about the repair work which was greatly appreciated. I would come back to Gerber again for any repair work in the future.

LAURA H

AZ - 6108 N Travel Center Dr, Tucson - 2/16/13

Friendly, fast service. I highly recommend Gerber Collision!!!

Diane C

AZ - 6108 N Travel Center Dr, Tucson - 2/16/13

The service I received was great, my car was done on time and all my expectations were met. Great job to Alfie and his team at Gerber.

Susan C

AZ - 4670 S Palo Verde Rd, Tucson - 2/15/13

AMAZING SERVICE, THE TECNITIONS TAKE PRIDE IN THEIR WORK AND CUSTMOR SERVICE WAS THE BEST IV HAD. i WILL DEFFINATLY COME BACK FOR ANY FURTHER PROBLEMS I HAVE

Mathew M

AZ - 6108 N Travel Center Dr, Tucson - 2/15/13

"My BMW is "my baby," so I was devastated when one night coming back home from work, being exhausted, and not paying attention, I wrapped her around the pole in my own garage. Yeah, silly, but things happen! Thankfully, there is Gerber Collision and Alfie, who did not only take a tender care of my "baby," but also made me feel like a valued customer. I would definitely recommend Gerber Collision, Tucson, AZ, to my family and friends. Thank you, guys!"

Olga E

AZ - 2934 N Omaha NE, Mesa - 2/15/13

Amazing service!

Janae D

AZ - 6108 N Travel Center Dr, Tucson - 2/15/13

Great job. truck looks great! It was done is a reasonable time! Thanks....

Susan D

AZ - 6108 N Travel Center Dr, Tucson - 2/15/13

Absolutely outstanding experience- Expedient, accurate, extremely professional. We worked specifically with Vivian, Alfie and Joe. Workmanship on our vehicle was superior and much more than one could expect. I would, and will, gladly recommend Gerber Collision to my friends and constituents. As usual, USAA has again set the standard in selective business affiliation.

Michael B

AZ - 4670 S Palo Verde Rd, Tucson - 2/15/13

I ANGELICA MENDOZA IAM VARY HAPPY WITH ALL OF THE WORK DONE TO MY CAR THAY DID A A GREAT JOB THANKS AND WILL TELL ALL MY FREINDS ABOUT THEM AN THANKS AGEN .

Angelica M

AZ - 41801 N 41st Dr, Anthem - 2/15/13

I had my car in for repairs at Gerber's and I am totally satisfied with their work. They kept it for four days and called me when it was finished. They were very professional about every thing, they treated me very nice. I would highly recommend them to everyone. I am very happy with their work.

Susanne B