Collision Repair / Auto Body / Auto Glass
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Addison, IL - 401 S Grace St

 

IL - 401 S Grace St, Addison - 7/22/21

Procedure for estimate was easy, friendly and efficient staff, kept me updated on timeline, contacted rent a car for me and returned a clean and well repaired car!

Denise A

IL - 401 S Grace St, Addison - 3/29/21

Great and timely service. I was kept up to speed on everything that was happening during the entire process. Will highly recommend Gerber!

Edward M

IL - 401 S Grace St, Addison - 8/9/19

BEST AUTO REPAIR EXPERIENCE EVER!!!. From start to finish nothing less than outstanding customer level service. To begin with, Trevor was courteous and professional when estimating the damage and what the repair entailed. His industry knowledge was key in explaining the process and time required to complete the repair. Christina's customer care was exemplary. She made all of the arrangements, coordinated with my insurance company and the rental agency. In addition, she kept me posted throughout the repair process via text message and phone calls. Jen was amazing as well. through her direction and leadership not only was the repair perfect but she and her team exceeded my expectation by completing the repair ahead of schedule. I have used this location before and can honestly say that the service they provide keeps improving. In today's ... busy and competitive landscape the customer has many choices. The customer relationship and level of service is what drives repeat business. Gerber Addison has earned my business as well as my trust. Thank you for making my experience painless and enjoyable. Chris House PS Christina, please get some better candy. I'm willing to make recommendations :-) read more

Chris H

IL - 401 S Grace St, Addison - 7/22/18

They took care of everything! Rental car waiting for me, worked with my insurance, my car looks brand new now and the rental car was picked up as I picked up my car. Seamless from start to finish.

Catherine G

IL - 401 S Grace St, Addison - 7/10/18

Car looks great! Thanks for your team's work to get us back up and running.

Jon B

IL - 401 S Grace St, Addison - 6/11/18

Staff was amazing! They kept me updated everyday to let me know the status of my vehicle.

Michele B

IL - 401 S Grace St, Addison - 8/2/17

Quick, professional and friendly service. Never heard of Gerber Collision til I needed collison services and would use again and recommend.

Gerri P

IL - 401 S Grace St, Addison - 7/13/17

Very happy with service and repairs. Truck looks good as new!

Margaret W

IL - 401 S Grace St, Addison - 6/7/17

Cody and the gang are frigging awesome! Everything went really smooth throughout the whole process. Fast and friendly service. Everything fully explained. They set a high bar and hopped right on over. Cody drove me to Enterprise so I could pick up my rental. (On a side note, I felt like Enterprise gave me VIP treatment because of their relationship with Cody and his crew). I would like to point out that Cody is a great guy and a real asset to Gerber. Oh, and the car. It looks great and hasn't fallen apart so I guess the guys in the back did a great job.

Paul C

IL - 401 S Grace St, Addison - 3/31/17

I am extremely happy for the amazing work done by Cody M.and his fabulous repair shop ! Thank You Very Much

KRYSTYNA K

IL - 401 S Grace St, Addison - 3/27/17

I was so impressed by the cleanliness of the place, the friendliness of the staff and the efficiency in getting my car repaired. Great job! Would definitely recommend to anyone.

Tina

IL - 401 S Grace St, Addison - 3/4/17

I want to give a big Thank You to Cody M. for helping us replace a 15 year old door handle for our Honda minivan. The replacement handle arrived in the wrong color but Cody had his techs paint it the correct color to match our 2002 Oddy. It looks great. We are happy to have the sliding passenger door back in operation. Thanks, Cody!

Mike F

IL - 401 S Grace St, Addison - 11/2/16

Cody worked with me and he was absolutely AMAZING

Jasmine G

IL - 401 S Grace St, Addison - 10/15/16

From the moment I walked in it was as it should be to do business everywhere. Customer service at it's best. Friendly and fast service with top notch people and work. Congrats to all for a job well done.

Don B

IL - 401 S Grace St, Addison - 8/7/16

Great repair service. Communication was excellent and car delivery was on time.

Victor R

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