Elmhurst, IL - 400 W Grand Ave
IL - 400 W Grand Ave, Elmhurst - 7/16/14
Let me tell you, Ivonne L. is wasting her talent estimating cars, she could be teaching classes on customer relations and services she is that good and her follow up is outstanding ,the whole experience was great,she even came to the car to make sure I was happy when I showed her something on my bumper she went back and got a rag and wiped it off with a rubbing compound Wow you don't see that everyday. Thank you for a great experience and a special thank you to Ivonne L.
IL - 400 W Grand Ave, Elmhurst - 7/6/14
Thanks for the terrific experience in June when you made 3 repairs to my family cars. Each visit was a positive experience for me. Thanks to Paul P. and Diane Z. for excellent customer service each time I contacted you. Thanks for the complimentary ride back home when I dropped off the cars at 7:30am. Thanks for the complimentary coffee each morning. Thanks for the text/e-m updates. I will be sure to tell my friends and neighbors to select Gerber next time they need collision & glass repairs!
IL - 400 W Grand Ave, Elmhurst - 5/25/14
Outstanding service and repair. The estimator encouraged to do this minor repair even with the older car. Was very pleased with the results. Completed in a timely manner at a very good price.
IL - 400 W Grand Ave, Elmhurst - 4/18/14
The repairs were done expertly, and in a timely manner. My car was actually ready before the time that I was promised. The staff was friendly, knowledgeable, and extremely helpful. I would recommend this location to anyone that needs auto body repair services.
IL - 400 W Grand Ave, Elmhurst - 3/30/14
they did a great job on my car! staff were accommodating. they also cleaned the inside of my car which i appreciate very much!
IL - 400 W Grand Ave, Elmhurst - 2/19/14
Unfortunately, I have gotten to know Gerber Collision in Elmhurst, IL much better than I would have otherwise preferred. That said, I must commend the technicians who have performed flawless work on my 2009 Toyota RAV4, and on my Chrysler Sebring. The work has always been OUTSTANDING, the estimates consistently better, and more more suited to a fix it, rather than to a replace it, type of car owner. A VERY special special commendation is due to Paul Pennella! He is a great asset to Gerber, and he is a "rare species" in the auto body repair field, at least from my perspective. The words I can use to describe Paul are: fair, professional, helpful, honest, trustworthy, open, dependable, nice, interested, a great listener, and DID I FORGET TO MENTION??? PROFESSIONAL!!!!! Thanks to the entire Gerber Elmhurst team who performed ... read more
IL - 400 W Grand Ave, Elmhurst - 2/5/14
Everything was great. Gerber provided the estimate, explained the work required & the service steps involved, and helped coordinate all the details between the insurance company, the repairs, and a car rental. Thank you! I would recommend them to anyone needing collision/repair work.
IL - 400 W Grand Ave, Elmhurst - 1/15/14
The experience was excellent. I received a very reasonable quote and was able to schedule an appointment quickly. I was told it would take 3 days to fix my car, and they completed it is 1.5 days. I will definitely come back to Gerber if I ever get in another accident. I highly recommend stopping at Gerber if you ever get in an accident.
IL - 400 W Grand Ave, Elmhurst - 1/8/14
Friendly courteous hassle free service... Car is dropped off, rental is waiting, car is finished - looks and drives great.
IL - 400 W Grand Ave, Elmhurst - 10/12/13
I have never been to such a professional Body Shop. I was treated so well. The quote was great and my car was done in two days. I will pass this info on to all my friends
IL - 400 W Grand Ave, Elmhurst - 10/1/13
Quick service. Went out of way to cover protect my sun roof from rain. Dropped car off and they drove me home and returned me back to shop. Would refer to others.
IL - 400 W Grand Ave, Elmhurst - 9/30/13
Service was wonderful! Thank you!
IL - 400 W Grand Ave, Elmhurst - 9/4/13
Great Service man and very friendly. Replaced my drivers side window professionally and in great time. Would recommend+++
IL - 400 W Grand Ave, Elmhurst - 7/22/13
I was very impressed with the manager, Mark D and also with receptionist Yesnia and driver Chris. They were all very friendly and helpful, and made the process painless and swift. Thanks and please pass along my compliments - an excellent group of people!
IL - 400 W Grand Ave, Elmhurst - 7/11/13
Great service! Staff was wonderful, especially the front desk'
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