Washington Feedback

WA - 21101 Hwy 99 S, Lynnwood - 1/17/15

Brent was great! Helped both by avoiding repairs and did not need and taught me when to call for important damage.

Wolff G

WA - 21101 Hwy 99 S, Lynnwood - 1/17/15

David was very professional, helpful and informative - a pleasure to work with him. He and Uilani worked together as an excellent team coordinating with the other departments to provide an exemplary experience :)

Theresa M

WA - 21101 Hwy 99 S, Lynnwood - 1/17/15

Wade was a great help & professional.

JILL H

WA - 21101 Hwy 99 S, Lynnwood - 1/17/15

THOROUGH CALLED OFTEN TO GIVE ME UPDATES ON STATUS OF REPAIRS, FRIENDLY CUSTOMER SERVICE.

MALLORY E

WA - 21101 Hwy 99 S, Lynnwood - 1/17/15

OUTSTANDING CUSTOMER SERVICE IN THE FACE OF CHALLENGING LOGISTICAL CIRCUMSTANCES. IT WAS DIFFICULT FOR MERCEDES TO SOURCE A KEY PART, DELAYING THE PROCESS. WADE/RICK KEPT ME APPRISED OF THE SITUATION - EVEN W/ MY BUSY TRAVEL SCHEDULE. UILANI WONDERFULLY HELPED ME ARRANGE A RENTAL UPGRADE WHICHE HELPED ME WIN NEW BUSINESS...TOTALLY INDICATIVE OF THE GOOD RELATIONSHIPS THEY HAVE IN THE INDUSTRY.

PAUL C

WA - 1124 Carpenter Rd SE, Lacey - 1/16/15

Great service. Thanks a lot.

Victor S

WA - 1124 Carpenter Rd SE, Lacey - 1/16/15

accurate reliable service, kind and curious treated very well will recommend to anybody

randy d

WA - 1124 Carpenter Rd SE, Lacey - 1/16/15

shane treated me well very informed , professional customer service

mark s

WA - 1124 Carpenter Rd SE, Lacey - 1/15/15

Shane was very professional, efficient and explained everything . Car was done a day early. Very Impressive service.

JULIE B

WA - 1124 Carpenter Rd SE, Lacey - 1/15/15

Great paint job and body repair. Very satisfied with the results of work on my vehicle. I would use and recommend Gerber collision to other people.

ryan s

WA - 1124 Carpenter Rd SE, Lacey - 1/14/15

Shane was very professional with the service he provided. He kept me informed throughout the who process.

michael r

WA - 21101 Hwy 99 S, Lynnwood - 1/13/15

Wayde did a great job of expedited even though Allstate didn't call us back to Review the claim.

Mark M

WA - 1124 Carpenter Rd SE, Lacey - 1/13/15

Everyone explained in detail everything along the way... great appreciated their service!!!

Peggy R

WA - 21101 Hwy 99 S, Lynnwood - 1/12/15

5 STARS -Service was friendly, attentive & informative + car looks AWESOME Thank You!

Kristi L E

WA - 21101 Hwy 99 S, Lynnwood - 1/12/15

They are great

Jesus A. C