Washington Feedback
WA - 1124 Carpenter Rd SE, Lacey - 8/9/12
Vehicle is just like new! Addittional damage found by Gerber when bumper removed. This job done excellently in short period of time. Very satisfied.
WA - 1124 Carpenter Rd SE, Lacey - 8/9/12
Very thorough intake. Chose shop over 4 others due to attention to detail and customer service. Thank you!
WA - 14810 Smokey Point Blvd, Marysville - 8/9/12
Service was above and beyond excellent! Summer is a real asset to this business!
WA - 14810 Smokey Point Blvd, Marysville - 8/8/12
Impressed with throu friendlyness, felt comfortable, kept well informed.. Great Service....
WA - 1124 Carpenter Rd SE, Lacey - 8/8/12
Wonderful job! This is not the first time I have required service and I always pick Gerber because of their excellent customer service. I would recommend them to anyone.
WA - 5601 S Adams St, Tacoma - 8/8/12
hello, gerber collision and repair, located on south tacoma way, has been truly great with their service with me. If I need to recommend family and friends, I will do so in anyway. thank you Larry
WA - 1124 Carpenter Rd SE, Lacey - 8/7/12
Andrew and Riley were TOPS! The personal care and information I was given were exceptional. I would recommend Gerber in Lacey, Wa. to anyone and EVERYONE. They are professional, and communicated everything I needed to know to keep me updated on the repair of my auto. Kudos to Riley and all the staff. Another satisfied customer.
WA - 1124 Carpenter Rd SE, Lacey - 8/7/12
customer service great, updating on-line and by phone. personal inter-action great
WA - 1124 Carpenter Rd SE, Lacey - 8/7/12
Excellent communication and quality. Everything went very smoothly and I got my truck back like new, as promised!
WA - 1124 Carpenter Rd SE, Lacey - 8/7/12
Repairs and service were excellent.
WA - 1124 Carpenter Rd SE, Lacey - 8/7/12
The courteous and professional staff at Gerber Collision has been outstanding from the outset. I was personally greeted immediately upon entering the facility and my car was immediately assessed and taken for repairs. The staff kept me informed daily of progress on my vehicle and any changes to the collision repair plan, which gave me peace of mind, and the finished product was outstanding as well. Gerber exceeded my expectations on all levels, and I would highly recommend Gerber to anyone in need of vehicle repairs.
WA - 1124 Carpenter Rd SE, Lacey - 8/7/12
The service to my vehicle was awsome!!! I am a hard person to please and theydid a great job!
WA - 1124 Carpenter Rd SE, Lacey - 8/7/12
The work looks great! The staff were super supportive and polite, even when things were not quite ready to go it was becasue they did not want to rush their work. Despite that, they made sure I was taken care of until the job was done. I would definately come back for any of my repair needs.
WA - 1124 Carpenter Rd SE, Lacey - 8/6/12
Great turn around on getting my car back on the roard. I was able to drop off and about 4 days later it was done...Awesome!
WA - 1700 137th PL NE, Bellevue - 8/5/12
Superb! Phil's enthusiasm for cars sold me on using Gerber over two other repair shops where I got quotes, and I wasn't disappointed. Even though my car's parts took a bit longer to track down because of prior upgrades making it rarer, Phil and Jennifer kept the communications coming so that I was never left wondering my status. Well-integrated with Enterprise for my rental car, great customer service start-to-finish, and repairs were thorough.
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