Pennsylvania Feedback

PA - 1016 Pennsylvania Ave, Pen Argyl - 6/30/11

This was the best experience of my life at a repair shop. The owner was fantastic. This spilled over to all her employees. What a great team they all are together. I thanked each one of them for their help and great service. Great from the start - Great to the end and no errors or bumps during the process. If their was a way I could give True2Form in Pen Argyl a "11" I would. Thanks again EVERYONE! it is and always will be appreciated and never forgotten. "how likely are you to refer a friend or family member to True2Form?" I would drive them there myself.'

Tim B

PA - 153 Pennsylvania 100, Fogelsville - 6/28/11

They did a really nice job, the car looks great. It was cleaned inside and out. The staff was very helpful and kept us informed about how the car was progressing throughout the shop. 2 thumbs up!

Fred K

PA - 153 Pennsylvania 100, Fogelsville - 6/27/11

Thanks True2Form my truck looks better than expected! I'd like to thank my insurance company for bringing me to you guys. I'm extremely pleased and will recommend True2Form to friends and family.'

Michael J

PA - 1016 Pennsylvania Ave, Pen Argyl - 6/25/11

Pen Argyl Tru2Form RULES!! No competition.'

Timothy C

PA - 1016 Pennsylvania Ave, Pen Argyl - 6/23/11

I have several comments all very good ones too!!! The True2Form Pen Argyl PA office has OUTSTANDING employees who truly exhibit and know the meaning of GREAT customer service!! I and my family have used them for a combined total of over 20 years now for all our fender benders and whatnots and continue to be amazed at how great a job they do on all our cars each and every time! I will never use anybody else for my auto fixing needs!!!:)'

Paul D

PA - 153 Pennsylvania 100, Fogelsville - 6/17/11

I like that I can check on my own not far enough into the process to gauge the communication'

Victor A

PA - 1016 Pennsylvania Ave, Pen Argyl - 6/15/11

The service was EXCELLENT. I was especially pleased with and appreciative of the service I received from both the gentleman who checked out the vehicle and the young lady who processed my claim paperwork (sorry I am not very good at remembering names.) They were very courteous and efficient. I was also surprised and delighted to get the vehicle back before I anticipated that I would.'

Ian H A

PA - 6650 Chrisphalt Dr, Bath - 6/13/11

I am writing this letter on behalf of my son Jacob Knospler. Your shop recently repaired his vehicle for him. It is my understand that your people went above and beyond in order repair of Jacobs vehicle. It is my understanding that those men working in your shop repaired portions of the vehicle that were not covered by insurance at their own expense. These actions are so selfless, thank you doesnt seem to be enough. Jacob is not the average person. I would like to give you a little background. Jacob is a retired Sergeant of the US Marine Corp. He was critically injured in the battle of Fallujah in 2004. He basically took a blast through his face resulting in severe disfigurement and a brain injury. He is still undergoing surgeries to repair the damage. needless to say he is lucky to be alive today. Jacobs life is not easy, his brain ... injury resulted in numerous anomalies that would not be an issue if taken alone, but when conjoined create chaos daily. He would not have been able to afford the repairs on his own. Customer service n the US has become an issue in all industries - to me it no longer existed, until recently that is. Your shop has changed my opinion on this subject. I would like to take this moment to let you know that your people should be held as an example to what customer service is. They went above and beyond the expected service. We need to let you know of this experience in hopes that you willr ecognize your group of employees as exceptional - I know that I do. Once again, a heartfelt thank you to you all! read more

Patricia W

PA - 153 Pennsylvania 100, Fogelsville - 6/10/11

Very good service and people to work with.'

Susan S

PA - 1000 Meyer Ln, Easton - 6/8/11

The initial contact was fair but any and all concerns I had were immediately addressed by the manager Kurt Manck. He promptly returned my call and was cheerful and informative. He provided swift solutions and an accurate timeline for delivery. He kept every promise and bottom line.....he delivered a beautifully restored vehicle. Thank you Kurt and your team of specialists!'

Judy S

PA - 153 Pennsylvania 100, Fogelsville - 6/7/11

truck looked great....just like brand new!'

Richard W

PA - 1016 Pennsylvania Ave, Pen Argyl - 6/4/11

I stopped in on a number of time to check on this car a lot of work had to be done and it is a new car. I talk to Matt he greeted me every time i showed up showed me the car and explained things he was doing and how the car was coming along. I really like his efforts and other to help me through the repair of the car.'

Robin B

PA - 1016 Pennsylvania Ave, Pen Argyl - 6/3/11

In this day and age when the consumer is forced to deal with poor provider attitude lack of integrity frustrating path to getting the job done: TRU2FORM in Pen Argyl rises as a star model as to what service can and should be. Here it is a bend over back wards approach to make the customer happy. They should bottle their mentallty and sell it! Thanks TRU2FORM in Pen Argyl'

William H

PA - 1000 Meyer Ln, Easton - 6/1/11

True2form did a Great job fixing my 2010 GMC! It is like nothing ever happend! From the shop staff to the office managment all very nice!!! Thankyou! Jason.'

Jason V

PA - 1000 Meyer Ln, Easton - 5/22/11

Car was completed in a timely matter. It looks very good. I am satisfied with the repair.'

Arley O