Panama City, FL - 2800 Forester Tr
FL - 2800 Forester Tr, Panama City - 8/23/18
Most people know automobile accidents are hard to deal with for so many reasons. When dealing with auto repair it's great to know I don't have to worry about who to go to anymore. I am unfortunate in repeatedly being hit by negligent drivers, and once again I found myself needing my vehicle repaired. It's great to know I didn't have to second guess on who I was going to for those repairs. Upon contacting Gerber Collision I once again was met with the awesome team Amie - Service adviser, and Josh - the repair specialist. Again they both personally went over the repairs they would conduct, got me taken care of in record time (keeping me informed on each step of this process), and the repairs once again rivaled factory specs. I had no doubt that once again they would go above, and beyond in repairing my vehicle damage, and more. They even ... weeks later took care of a repair on a product they put on my truck from a prior accident (mobility scooter ramp). Most repair shops would say it was a factory product issue, and for you to contact the factory for repair. I know if you have the need for vehicle repair you won't find a better facility when it comes to price, efficiency, customer care, cleanliness, vehicle security, and professionalism. read more
FL - 2800 Forester Tr, Panama City - 8/22/18
Great Service!!! the best experience I have ever had with having a vehicle repaired. Laura G. and Heather were so nice and made this a pleasant visit. Thank you !!!
FL - 2800 Forester Tr, Panama City - 6/18/18
I had two different repairs done from two different accidents at this location. I had no issues making up my mind to go back to this location based on the first treatment & repairs. I never had to wait to get my truck in, they kept me updated by text & phone each stage of repair, worked with each insurance company on estimates, and assisted me on getting my rental vehicle returned. I can't say enough good things about the service adviser Amie, and body repair man Josh. Both had contact with me to insure my concerns would be met, covered any questions I had, and insured me they wouldn't be happy unless I was. Not only did they repairs show this to the fullest, but they went above, and beyond. My truck even got a full detail each time it was repaired. I have seldom seen such polite, prompt, courteous, concerned, dedicated people in ... such industry, and with such a clean facility. I hope I don't ever have to have anymore damage repaired, but if I do I have no question it will be this location. I will also refer my friends & family to this location. read more
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