Oregon Feedback

OR - 801 E 1st St, Newberg - 4/2/18

Quick service, cleaned up car nice.

Eric B

OR - 1661 E Powell Blvd, Gresham - 3/26/18

Susan is the finest customer service representative that I have encountered in years! She was respectful, kind, emapthic, and knowledgeable all at the same time. This car issue happened when I had zero time and energy. She met me where I was and took care of everything! TJ did amazing work on my car that is almost vintage! Parts had to be found states away. He kept me informed almost daily, as things took a bit longer due to the scarcity of car parts. The finished product was better than expected. Susan and TJ made an inconvenient situation very comfortable. Thanks to you both!

Michelle C

OR - 110 NE Hwy 99 W, McMinnville - 3/9/18

Excellent quality of work, Excellent customer service. I was contacted a couple of times to let me know they were on track and provided me transportation.

Kathleen

OR - 16420 SE McLoughlin Blvd, Milwaukie - 3/8/18

excellent body work, quick turnaround, appreciated the interior cleanup as well.

Thomas S

OR - 128 S McLoughlin Blvd, Oregon City - 2/19/18

I had very good service and my car looks and feels just like new. Ferando P. was very helpful and answered all my questions. Carolyn in the office helped me with customer service beyond.

Judy S

OR - 16420 SE McLoughlin Blvd, Milwaukie - 2/14/18

Fernando P. is great to work with he gave me daily updates on how far they had got on my repair. At one point he gave me a date that was the same day I had a very important appointment so I asked for the following day and the next thing I know he had called a day earlier and it was finished WOW he went the extra mile and had his guys finish ahead of time and when I did get it back I was very pleased on how good they did on everything real nice top notch job and a day ahead of time many thanks to him and his crew. I hope I never have to come back but if I do I know that I will be taken good care of.

wayne T

OR - 1365 Broadway St NE, Salem - 2/7/18

My car was burnt out from a neighboring vehicle. Gerber was able to put my car back together and it's even better than new! They kept me updated on the process and were so helpful when it came to getting a rental car and insurance issues. Honestly, a wonderful experience and I thank the team!

Emily B

OR - 801 E 1st St, Newberg - 1/30/18

Quick with amazing communication and got my car back in 110% perfect condition. Cleaner than I've ever seen it!

Hunter A

OR - 4225 NE Cully Blvd, Portland - 1/28/18

Took my RAV4 in for a fender repair. Quick, fast, and just about as easy as it could be. I would use this store again.

Lisa M

OR - 16420 SE McLoughlin Blvd, Milwaukie - 1/17/18

I was the victim of a rear end hit and run collision. The people at Gerber were friendly , super efficient and took good care of my 2016 Honda Odyssey. Fernando P. was the Estimator I worked with and he gave me email and text updates on a regular basis. He was quick to contact me if I had questions. I would recommend them to anyone. Also, The Honda Dealership I purchased the van through referred me to Gerber. THANKS GERBER! Excellent service. If I could, I'd give more than 5 stars.

Carrie B

OR - 128 S McLoughlin Blvd, Oregon City - 1/12/18

Our car was hit in a parking lot, the damage was relatively minor, however it definitely needed repair. We could not have been more pleased with the service and workmanship by the Gerber staff. In less than a week, with zero hassle, our car was repaired and returned. We will highly recommend Gerber to friends in need of auto body repair!

Dennis L

OR - 16420 SE McLoughlin Blvd, Milwaukie - 1/9/18

The team at Gerber was professional and most of all honest and very helpful. They have me information and details that I needed and provided me with updates throughout the repair service process! Jeanne was so warm and knowledgeable. She even helped give me advice on other things where I could have minor dents repaired. Can't thank the whole team for getting my car looking like new again! Sincerely

Jared R

OR - 1365 Broadway St NE, Salem - 1/4/18

Thank you for your prompt and efficient work! I also appreciated being kept in the loop on the timeline of repair. I will definitely return if necessary.

Onei A

OR - 4225 NE Cully Blvd, Portland - 12/27/17

After 40 years of driving I unfortunately had my first car accident. I select Gerber Collusion and Glass based on the reviews I found online. I can't say enough about how good it was to work with this body shop. From the start they eased my worries and concerns about repairing my car. They kept me informed about the progress of their work and answered my multiple questions. My car was completed on a day when the roads were still icy. Not feeling confident driving they delivered my car and returned my rental car. Amazing full care service. Their workmanship looks great and my car was returned to its original condition. I am so happy to see my car parked in front of my home. I would not hesitate to recommend Gerber to my dearest of family or friends.

MARIANNE O

OR - 604 SE Grant St, Portland - 12/20/17

Repaired dent in 2 days! Looks great! They even included some touch- up paint.

Robin