Oregon Feedback

OR - 1365 Broadway St NE, Salem - 4/23/26

I really appreciate the constant updates on the progress being done. The detail to the work. Mark went above and beyond to help problem solve issues we had with insurance and to ensure the job got done.

RHONDA B

OR - 357 11th Ave SE, Albany - 4/22/26

Gerber Collision did an outstanding job on my repairs. Their communication was top-notch from start to finish, and the customer service was consistently professional and easy to work with. I especially appreciated the extra attention to detail-like taking the time to clean the floor mats. That small touch really stood out. Highly recommend!

Julie B

OR - 16420 SE McLoughlin Blvd, Milwaukie - 3/20/26

The communication and customer service at Gerber collision is amazing. Everyone was so nice and helpful. They sent me text updates through every step. They delivered my car to my home because I work so far away and couldn't get back before 5pm when they close. I highly recommend!!

Amber G

OR - 4225 NE Cully Blvd, Portland - 3/6/26

Have worked with them a few years ago for another insurance claim. This most recent time no different. They do a great job keeping you informed, and it's seamless working between them, the insurance and rental car companies. Thanks again, much appreciated!

Amber M

OR - 1365 Broadway St NE, Salem - 2/16/26

The representatives at this location go above and beyond to provide the best service ever. Constantly updating on the progress of your vehicle. However, their customer service is unique and friendly.

Cecilia C

OR - 4150 SW 141st Ave, Beaverton - 2/6/26

Not only was my repair done quickly and in a much shorter time than the estimate, they also spray painted a scrape on the other side of my car, unrelated to my accident. They went above and beyond.

Steve T

OR - 4225 NE Cully Blvd, Portland - 1/26/26

The staff at this location were very helpful and accommodating throughout the whole process of getting my car repaired following my window being broken and door lock being destroyed. They provided clear and detailed instructions about the work that was being done on the car and had it finished ahead of schedule. The work itself was very professional and without issues. I surprisingly had a very pleasant experience.

Evan H

OR - 4150 SW 141st Ave, Beaverton - 1/23/26

This was a private pay situation; Beaverton did an outstanding job of making car look brand new; cleaned the entire car; easy to work with and friendly folks!!

Nancy D

OR - 604 SE Grant St, Portland - 12/26/25

Awesome fast efficient friendly

Anne W

OR - 110 NE Hwy 99 W, McMinnville - 12/18/25

Great costumer service and car was repaired in a timely manner. Technician was always nice when they called me about updates.

Tabitha W

OR - 1365 Broadway St NE, Salem - 12/8/25

They were thorough, courteous, matched the paint on our car perfectly, and got it done when they said they would!!

Dee Ann B

OR - 604 SE Grant St, Portland - 11/20/25

Tyler did an outstanding job keeping me posted on the repairs on my truck.

Richard P

OR - 1365 Broadway St NE, Salem - 11/9/25

They were very kind and personable, and even vacuumed out my whole car before returning it! Thank you!

Emunah P

OR - 128 S McLoughlin Blvd, Oregon City - 11/4/25

Chris was so helpful answering all my questions about the repair. It didn't not take as long as expected, and they kept the interior of my car very clean. The repair to my bumper after being rear-ended makes my car look almost brand new! I'm so happy with the results. Also wanted to mention Lisa at the front desk. She was very helpful answering questions and scheduling the repair and estimate.

Leah G

OR - 4225 NE Cully Blvd, Portland - 10/22/25

Meredith and Stacie were so friendly great customer service and the car looks like new. Thank you for a great experience.

Ornia S