Ohio Feedback

OH - 1151 W Bagley Rd, Berea - 2/16/22

Andy and the rest of the crew are the most professional people I have ever met. I will always go back to Gerber.

Matt M

OH - 9323 Blue Ash Rd, Blue Ash - 2/15/22

Perfect service

Jay B

OH - 750 Northfield Rd, Westerville - 2/15/22

My glass service technician Steve M. was absolutely amazing. He was quick to contact me about his arrival and a hiccup in the replacement of my windshield. He was so kind on the phone and even checked on the more comprehensive inspection at the body shop for me. I am eternally grateful for his service. I wish more people would be like Steve.

Rebecca S

OH - 118 Mill St, Medina - 2/12/22

Excellent fast work

Sandy T

OH - 4624 Aicholtz Rd, Cincinnati - 2/11/22

We were completely satisfied with the service and the repairs. Everyone was very nice and the job was done in a very timely manner. I would recommend Gerber Collision to anyone.

Chris P

OH - 5820 Shier Rings Rd, Dublin - 2/10/22

Quality of repair -- 10 /10- Completely satisfied. Customer Service -- 8 /10, I would have given 10 but initially I was not contacted when was my repair scheduled, I have to reach out and have to get the status on schedule, But post scheduled repair the customer service was excellent. Vehicle was ready as promised -- 10/10, prompt and easy delivery. Additional Work - 10/10 , Currently I don't have any . Shop Adequately - 10/10 , informed 2 days a week for repair on Tuesdays and Thursday, which is very good - 10/10 Completely Satisfied - 10/10

sunil C

OH - 701 Dalton Ave, Cincinnati - 2/10/22

As always, great service. My vehicle looks great and workmanship wonderful. Much appreciate the always polite and complete service from your receptionist. Thank you.

Richard Z

OH - 8849 Columbia Rd, Maineville - 2/9/22

Wonderful, my vehicle looks brand new!

Michelle S

OH - 2000 Pearl Rd, Brunswick - 2/7/22

Our truck was in an accident and it felt like pulling teeth dealing with the tow and the insurance company just to get the vehicle there for an estimate. Jackie has been such a gem, going above and beyond. She has validated our frustration and has shown nothing but compassion and solution based suggestions, and all of this before the car is even on their lot. If this is the level of quality and service that will be put into the repairs I am very grateful we chose Gerber.

Stephenie P

OH - 7385 Race Rd, North Ridgeville - 2/2/22

My rating would have been 5 stars but I had to return due to a needed repair that was overlooked. They got my vehicle in quickly to correct the issue.

Katrina H

OH - 5461 Mahoning Ave, Austintown - 2/2/22

I was pleasantly surprised by the care and commitment they took in fixing my vehicle. Communication on status was twice a week. Actual vs. estimate was exactly as expected. Most importantly, they went out of their way to accommodate vehicle delivery in compassion given my husband passed away during the repair timeframe. The entire team was professional and added a personal touch to their service. The vehicle arrived home perfectly repaired and spotless.

Lorrie H

OH - 1151 W Bagley Rd, Berea - 1/31/22

Great work, much appreciated. I'm sure I will be back :)

Erica C

OH - 5820 Shier Rings Rd, Dublin - 1/27/22

Very pleasant to deal with. Quick to engage with insurance company and took only one week to schedule and complete work. Car was returned in immaculate condition.

William C

OH - 4624 Aicholtz Rd, Cincinnati - 1/27/22

great experience

CODY K

OH - 5820 Shier Rings Rd, Dublin - 1/26/22

Every thing about my experience with this location was positive. Everyone I came into contact with was so welcoming and nice. It really felt like I had known them for a while. You have a GREAT TEAM at the Dublin, Ohio location. I will encourage others to utilize their services.

Joan F