North Carolina Feedback

NC - 111 Commons Dr, Mooresville - 1/16/23

The communication and service was outstanding from the moment I dropped my car off and when I picked it up. They were able to complete my car one week earlier than originally expected.

Kati M

NC - 212 Old Salem Rd, Morganton - 1/14/23

The Gerber staff were gracious, professional, & very helpful. My car now looks very nice again, & so far, it drives like before it was hit. It was such a treat to have my car washed & cleaned when I got it back!

Lucy G

NC - 8813 Ice Dr, Raleigh - 1/10/23

Gerber Collision (GC) was a wonderful place to deal with. Everything went smoothly and they went out of their way to make it work that way. They helped with the car rental and dealt with my wonderful insurance company (USAA) and we never had a hitch or a break down of the repair process and timing. All parts were pre-ordered and in place before work started. I would not hesitate to use them again IF I needed a auto body repair.

James C

NC - 111 Commons Dr, Mooresville - 1/7/23

This is the second time in less than a year that I have had to have body work done. Gerber in Mooresville has top notch customer service and they do excellent work. They are timely and keep you up to date on your vehicles progress. I wouldn't take my or my family's vehicle anywhere else.

Candace N

NC - 13516 Old Statesville Rd, Huntersville - 1/2/23

The staff at Gerber was very communicative and shared information with me regularly. Kind workers and always seemed happy to help their customers.

Ashlee J

NC - 13516 Old Statesville Rd, Huntersville - 12/31/22

DID AM OUTSTANDING JOB ON MY DODGE DAKOTA. WOULD RECOMMEND THEM HIGHLY.IF I EVER NEED BODY WORK DONE AGAIN.THIS IS WHERE MY VEHICLE WILL GO.

Henry K

NC - 13516 Old Statesville Rd, Huntersville - 12/29/22

We were treated with utmost respect. The staff is extremely knowledgeable and efficient. The repair looks like new. Our car was repaired and spotless a day earlier than promised!

Linda B

NC - 212 Old Salem Rd, Morganton - 12/28/22

I came on here to make a review for the chance to win a $50 Visa gift card and your monthly drawing. As I was filling out my info scrolling through all your many locations I realize that probably won't get a Visa gift card which I can really use after this dreadful holiday. #singlemom Regardless, a review is deserved. I hit a deer couple days after Thanksgiving. My car was towed from the scene, I contacted my insurance company and basically ran my finger down the yellow pages (if you were born after 2000 just ask your parents what a yellow page is) and landed on Gerber Collision. State farm took a couple days to get my car from the location to the tow yard. Was my car arrived I started getting text messages from Gerber. I never had to wonder what was going on. They texted me when the car arrived, when they pulled it in the garage to start ... working on it, my estimated completion date, a courtesy message saying that everything was still on track and finally a message when the car was complete. It was actually finished 6 days sooner than the estimated completion date. Which sucks because my rental was so sweeeeet....I picked up my car. It looks great. Frozen 8 minutes down the road and stopped and noticed it was lightly smoking- I immediately turned around and went back and was greeted very nicely and had somebody come out within minutes and tell me what was the smoke and how it was resolve. And sure enough it did- just like he said it would. But I keep trying to hit another deer just so I can get my rental back. I'M JOKING STATE FARM -DO NOT DROP ME! read more

Kelly S

NC - 111 Commons Dr, Mooresville - 12/28/22

Service was completed ahead of schedule. Staff kept us apprised and was very professional.

Steve Endres T

NC - 5130 Raeford Rd, Fayetteville - 12/28/22

First of all, I will be the one to admit I am not the easiest customer to please at times. With that being said, was highly impressed with Tony M. the new manager. He went above and beyond to help me while my car was being repaired. Due to NO FAULT of Gerber Collision and Glass my bumper was damage during shipping. He discounted my "out of pocket" repair cost for the inconvenience it caused me. He is a super nice guy, great personality, great customer skills and definitely a big asset to the company. Workmanship was great the first time I used this company, which brought me back to the Raeford Road location in Fayetteville, N.C. However, I am much more impressed with the new management team. I would highly recommend them. Their goal is definitely customer satisfaction. Thank you so much Tony!!!! Keep up the great work!!! Gerber ... Collision and Glass is so lucky to have you leading their team!!! read more

Shelley S

NC - 111 Commons Dr, Mooresville - 12/28/22

Gerber did an awesome job on my car. It was done sooner than promised and they even returned my rental for me. A big shout out to Lee C. for making my car look better than new. Thank you so much!

Mariann Y

NC - 8813 Ice Dr, Raleigh - 12/25/22

The customer service deserves a chef's kiss!! I was treated with such care and professionalism. They even had holiday treats for me!! The staff knew my name and everything. Highly recommend!! Thank you so much for everything!!

Lennis Dionne S

NC - 111 Commons Dr, Mooresville - 12/23/22

What a professional job! I even received my vehicle sooner than anticipated due to the staff's good planning and hard work. Thanks again for everything!

Dan

NC - 1510 Hooker Rd, Greenville - 12/20/22

I couldn't have asked for a better place to take my car to be repaired. I had an awesome experience at Gerber Collision in Greenville on Hooker Rd. Their staff are phenomenal, helpful, informative and kept me up to date during each process. They helped with my rental car and made the process seamless. My car was repaired to the highest quality and was done ahead of schedule! I can't say enough great things about Will, Joe, Maggie and the rest of their team.

Lindsay C

NC - 6013 Victory Lane, Concord - 12/20/22

They finished earlier than estimated. They were very nice.

Dana M