North Carolina Feedback

NC - 3410 Durham-Chapel Hill Blvd, Durham - 12/3/14

Working with Gerber is an example in customer service and quality delivery. Tex took great care of me the whole time! I was reading the mission and vision today when I was there waiting for the girl to get off the phone, and in the middle of call with the insurance company she made sure to let me know she was going to be right with me, acting out that mission and vision right there. She was great! And Tex did everything he could, including wiping my car down himself, to make sure he gave me the car how he said he would. He was also very pleasant and had excellent customer service every time I came in. As a small business owner myself, I very much appreciated the experience and will always refer Gerber and this location specifically!

Katy H

NC - 8813 Ice Dr, Raleigh - 12/3/14

My overall experience with Gerber was great. Charlotte at the front desk was very friendly and helpful especially when talking with the insurance company for us. Brian handled the car and kept us very informed throughout the process. I admit, with this being a new Jeep, I had become very determined to keep it looking in top condition. So when the accident happened, I was very worried that the car would not look the same. However, I was completely blown away by how good it looked; like nothing had even happened. I appreciate all the work the service guys did to get my Jeep back to looking great. Thank you to everybody at Gerber!

Julianna H

NC - 2447 Onslow Dr, Jacksonville - 12/3/14

The work done was faster than predicted and done well.

Rona R

NC - 3506 Bragg Blvd, Fayetteville - 12/2/14

The service here was excellent! I would definitely recommend Gerber to my friends and family.

Shery

NC - 2821 Capital Blvd, Raleigh - 12/1/14

Very helpful and had great communication. I liked getting phone calls and text messages with the updates. They were ahead of schedule and done a week before the date I was quoted! I highly recommend this company and would use them again if needed.

Emily R

NC - 13516 Old Statesville Rd, Huntersville - 12/1/14

John and the other staff members took really good care of me. Very helpful and professional. They were expedient and courtesy in their service to me.

Bernetta C

NC - 3410 Durham-Chapel Hill Blvd, Durham - 12/1/14

Tex was very friendly and helpful in handling my car as well as my wife. We got into an accident one week apart and we both went to Gerber Collision. Both of our cars have a very specific color and Tex and his team did an excellent job of making our cars look like new. I would recommend them to anyone in the area.

Will S

NC - 2821 Capital Blvd, Raleigh - 11/29/14

they did a great job with my car. i was very satisfied with the work that was done.

marta c

NC - 3410 Durham-Chapel Hill Blvd, Durham - 11/28/14

Excellent service from Tex at the Durham shop. Excellent communication, fair service, and friendly staff.

Adam H

NC - 5130 Raeford Rd, Fayetteville - 11/28/14

Awesome job. Can't tell it even tell it was damaged.

Raymond D

NC - 5130 Raeford Rd, Fayetteville - 11/28/14

Service was done in a timely manner and rightfully done , we were very satisfied!

Brenda P

NC - 801 N Main St, Holly Springs - 11/27/14

The people at this location were very nice. The estimator, Ken A, did a great job of explaining exactly what work was going to be done and the parts that were going to be used. The staff cleaned my car and pulled it around to the front door for me. Overall an excellent experience.

Edward W

NC - 8813 Ice Dr, Raleigh - 11/26/14

The folks at Gerber Collision made an unpleasant experience turn out as pleasant as possible. They coordinated communication with the insurance company and the rental car company. My car looks as good as new! I hope to never get in another accidnet, but if I do, I'd definitely go back to Gerber Collision.

Keith H

NC - 712 Sunshine Way, Greensboro - 11/26/14

friendly staff!! easy process and FAST service!

jennifer A

NC - 1429 Mechanical Blvd, Garner - 11/25/14

Job was excellent and the car was cleaned out. It looks like the fender bender never happened!! Thanks very much Sonny and company. Will surely recommend to my friends!!

Albert E M