North Carolina Feedback

NC - 3506 Bragg Blvd, Fayetteville - 1/26/15

My second time dealing with Gerber and my return was based on my first experience. Great service from beginning to end. I recommend this place to everyone.

REGINALD S

NC - 3506 Bragg Blvd, Fayetteville - 1/25/15

I wanted to call your attention to the excellent customer service provided by Miss Jennifer W. during my recent interaction with your company. Aided by Debbie, Jennifer made a very novel process for me easy to understand and accomplish. Both ladies made the environment relaxed and congenial. Finally, the work done by the body shop was top notch. Please recognize your employees for their excellent work.

Lance L

NC - 3410 Durham-Chapel Hill Blvd, Durham - 1/25/15

I went back with an issue on my left/driver door and window and they resolved it on the SAME day. Tex C. is excellent.

Kathleen B

NC - 801 N Main St, Holly Springs - 1/25/15

Great job. Finished ahead of schedule. Every detail was taken care of.

Benjamin E

NC - 801 N Main St, Holly Springs - 1/24/15

Very fast and dependable service,always in touch with updates on progress,friendly staff,will highly recommend to others .

Harold S

NC - 801 N Main St, Holly Springs - 1/24/15

The finished job looks outstanding. Rodney T. stayed on top of the repair and kept me informed through the whole process.

Don C

NC - 255 E Parris Ave, High Point - 1/23/15

Great customer service!! From the minute that I walked in the door, I knew that I had chosen the right repair shop to fix my damaged vehicle. When I arrived at the shop to pick it up, Mona knew me by name, which is very impressive. I did not feel like just a number, but a friend. Hats off to you all for a job well done and thanks Mona for the "Forrest Gump" excerpts!!

Jenny D

NC - 3410 Durham-Chapel Hill Blvd, Durham - 1/23/15

My experience at Gerber Collision was great! The staff was super friendly and professional, and they were very accommodating to my schedule. Tex C. and other staff worked on my car and did an amazing job! I will definitely be referring my friends and family. I give them two thumbs up!! I wish more auto collision places were like this one!

Stacey W

NC - 8813 Ice Dr, Raleigh - 1/22/15

Superb customer service, from Lori at the front desk to Frank managing my case and giving me updates. Everyone I dealt with was professional and courteous. Would not hesitate to recommend to a friend.

Moira R

NC - 2821 Capital Blvd, Raleigh - 1/22/15

Second time using Gerber, this time for a side mirror that a deer hit. Quick and easy process from estimate to scheduling. Always friendly & professional. Will continue to use Gerber for all my auto body needs.

Christopher G

NC - 3506 Bragg Blvd, Fayetteville - 1/22/15

This was by far and away the best service that I have gotten for my vehicle in 12 years of owning it. The people of Gerber were swift and efficient from top to bottom. I got my appraisal and dropped my vehicle off, all in the same day. They kept me informed every step of the way and were always helpful. Best service, best staff. I hope every Gerber has staff like this one. Never going anywhere else if I can help it.

LaChandria S

NC - 2821 Capital Blvd, Raleigh - 1/22/15

My repair was unusual in that it was a roof replacement after a tree fell on it. The service manager Brett B. kept me informed of the progress throughout and was quick to let me know of any issues. The completed repair looks awesome!

Scott H

NC - 8813 Ice Dr, Raleigh - 1/21/15

Charlotte, Lori and Brian are spectacular. Car done 2 days ahead of estimate. And Enterprise rent a car is the greatest rental car company ever.

Renee c

NC - 2447 Onslow Dr, Jacksonville - 1/21/15

I loved this place. They relieved any anxiety that I had about the repairs on the spot. Kept me updated throughout the process and were amazing with in person customer service and phone! I would refer anyone here!

Erin Che W

NC - 712 Sunshine Way, Greensboro - 1/21/15

I took my car to Gerber literally right after my accident. They were so very, very helpful with everything I needed. Mallory called me twice a week to give me updates on the repair, and when I picked up my car, I could hardly believe it! It looked better than when I bought it (used)! The repairs were done so well, the customer service was excellent, and their attitude to help really is a rare find!

Janice R