North Carolina Feedback

NC - 8813 Ice Dr, Raleigh - 12/9/16

I really appreciated how thorough Gerber was with keeping me informed about the progress on my vehicle without being intrusive. I always knew the status of my vehicle and the anticipated completion date. Every person I dealt with was kind, helpful, and friendly. I would definitely use them again in the future

Kyle Z

NC - 8813 Ice Dr, Raleigh - 12/9/16

My car was hit by another driver while it was parked. Gerber put me in contact with an associated towing company. Gerber's customer service was excellent. Once repairs were arranged with the other driver's insurance, Gerber coordinated with them on my behalf. Text message updates were provided during the repair. The paint matching was not quite perfect, but it is barely noticeable and it is understandable given the age of my car. One headlight cover was damaged in the accident. Gerber convinced the other driver's insurance company to pay to buff out the undamaged headlight cover to match the replaced one. The repair was completed in a reasonable amount of time. I left my rental car at Gerber and they arranged for its return.

William S

NC - 712 Sunshine Way, Greensboro - 12/9/16

I've used this Gerber location twice after being hit on the road. Service was excellent and I think they even went out of their way and refilled my windshield wiper fluid! I would not hesitate to use them again.

Adam S

NC - 1978 S New Hope Rd, Gastonia - 12/8/16

Karen and Terian were great and kept us informed every step of the way. I highly recommend them.

Merita L

NC - 1978 S New Hope Rd, Gastonia - 12/8/16

very pleased with the workmanship and the customer service was exceptional. I would definitely recommend Gerber.

ANGELA P

NC - 201 Maynard Crossing Ct, Cary - 12/8/16

Lee, Linda, and Gail were the most helpful and pleasant people I have ever met. They helped me with my insurance claim and did an amazing job fixing my car. I wont go anywhere else. I love this company and its employees:-)

Tamara C

NC - 1978 S New Hope Rd, Gastonia - 12/7/16

I was very pleased with the services i received here at gerber collision. Karen was very helpful and kept me informed about the status of my vehicle from day 1. I would highly recomend Gerber Collision to family,friends and to the public.

Pam G

NC - 2723 S Browntown Rd, Rocky Mount - 12/7/16

Excellent job. The car had a windshield replaced and body work done. It looks like new! This is our second experience with Gerber and it was just as great as the first time. Excellent customer service, they know how to treat a customer.

John P

NC - 8813 Ice Dr, Raleigh - 12/7/16

I was originally told that repairs would be approximately 1 1/2 weeks. Three days after that call came another informing me that my car was ready. The car looked great and the service exceeded my expectations.

Clifton M

NC - 201 Maynard Crossing Ct, Cary - 12/6/16

Excellent service - employees very helpful, pleasant and professional. Car looks great.

Patricia C

NC - 712 Sunshine Way, Greensboro - 12/6/16

This is the best team I've ever dealt with. They are polite, friendly and professional. My vehicles are always fixed right the first time and before the promised date! Keep up the great work!!

Zack T

NC - 1978 S New Hope Rd, Gastonia - 12/5/16

5 Stars. Karen O. provided great customer service. I would recommend Gerber to my friends. She was awesome.

Fred L

NC - 111 Commons Dr, Mooresville - 12/5/16

Stacey and Kacy did a wonderful job from start to finish. Kacy kept me informed almost daily until the vehicle was completed. Thank you again for your excellent work and customer service.

Jacqueline B

NC - 2821 Capital Blvd, Raleigh - 12/3/16

I had a great experience at this location. Every person I came into contact with was very friendly, courteous and respectful. I was also very appreciative of the fact that they washed my vehicle, which I didn't expect. I will definitely be a return customer in the unfortunate event that it's necessary. GREAT JOB!

Gary S

NC - 801 N Main St, Holly Springs - 12/3/16

Great Service! Rodney T. was great. I hit a deer the Monday before Thanksgiving and Rodney got me in the next day. My vehicle was ready a full week ahead of schedule and I was back on the road! Loved the text updates on status of repairs. Jill at the front desk was also great. She made the check in and out seamless and gave me great info about rental pick up and drop off that saved me a lot of time and headaches. No one likes to have their car damaged, but the crew at the Holly Springs, NC shop made it as painless as possible. Many Thanks!

David Y