New York Feedback

NY - 1143 Ballston Lake Rd, Ballston - 5/4/23

Excellent job. Mike kept me up to date on all aspects of repair and I have a wheel cover on backorder that they will install when comes in. I appreciate all the work and my truck drives perfectly. Alignment was great and paint was great.

Marianne R

NY - 18288 US 11, Watertown - 4/28/23

They were very pleasant, professional,,they did exceptional work on my jeep always called twice a week with updates on the progress on the jeep. And it was done in a very timely manner. I would recommend them to anyone.

Mary B

NY - 131 Philo Rd W, Horseheads - 4/27/23

Brian Shaffer was very helpful with questions and getting the truck cab in to fix, sandblast and paint. Received several phone calls letting us know the status on the cab.

Joe F

NY - 2562 NYS Rt 332, Canandaigua - 4/26/23

The service staff, Shawn K. and the greeter were friendly, knowledgeable and kept me up to date with the work that needed to be done, parts, how long it would take and any delays. Most importantly, Gerber Collison and Glass did an excellent job on my Blazer. Thank you ALL!!

Kristine S

NY - 15 Elmgrove Park, Rochester - 4/25/23

They were great. Very fast and efficient. I would definitely come back!!

Nevaeh M

NY - 86 W Broadway, Oneonta - 4/25/23

Quick, Painless, and Professional

jay a

NY - 2562 NYS Rt 332, Canandaigua - 4/19/23

I wanted to recognize Jen at the front desk and my Estimator, Shawn K. for exemplary service this morning. Not only were they professional, kind and courteous, they were very knowledgeable. I would highly recommend using them if you need a repair.

David P

NY - 15 Elmgrove Park, Rochester - 4/14/23

Prompt, professional service. Everyone was courteous and informative. The work was exceptionally well-done. Additionally, the car was washed, the interior vacuumed and the tires were buffed. We won't go anywhere else for collision service.

Donald Y

NY - 1143 Ballston Lake Rd, Ballston - 4/11/23

Big Thanks to Ben for following through and doing a spectacular job on our RAV 4 back to like new, and thanks to all the folks at Gerber in Ballston for super job and service.

Diane J

NY - 1690 Manitou Rd, Greece - 4/10/23

The customer service was outstanding. Plenty of updates on my car and the fix was well done.

Jeff E

NY - 15 Elmgrove Park, Rochester - 4/5/23

Car looks great!

Cynthia M

NY - 131 Philo Rd W, Horseheads - 3/31/23

Fast and easy process!!! The staff were fantastic and very helpful and welcoming. My vehicle got assessed quickly and was able to schedule appointment for repair the following week. Car rental met me at the shop. My vehicle repair was completed on time as they estimated. Picked it up and left keys for the rental right there. Everything was very smooth. And the paint looks great; like new again!

Hanna C

NY - 15 Elmgrove Park, Rochester - 3/28/23

Excellent communication throughout the entire repair process.

Jonathan A

NY - 15 Elmgrove Park, Rochester - 3/27/23

The work done was great! I appreciated the communication during the whole process. It was easy to get a rental car. Having my car cleaned when I picked it up was an added bonus!

Philip G

NY - 2562 NYS Rt 332, Canandaigua - 3/19/23

Professional and courteous. Did a great job and kept posted with any updates that arose . Thank you

Michael