Maryland Feedback

MD - 8211 Snouffer School Rd, Gaithersburg - 8/25/11

'it went as smooth as possible'

Emil C

MD - 5106 Branchville Rd, College Park - 8/19/11

'Thanks for the updates and quick answers to my questions!'

Bradley F

MD - 1123 Old North Point Rd, Dundalk - 8/17/11

'I liked how I was kept informed of my vehicle status daily.'

Michelle S

MD - 9943 Washington Blvd, Laurel - 8/16/11

'Could not find my vehicle when I called. Was told that I would get a call back in 5 minutes but did not hear back for over an hour. However the work was excellent. My car was very shiny and clean when I picked it up.'

Sasha R

MD - 5106 Branchville Rd, College Park - 8/13/11

I was VERY pleased with the service I received from True2Form Collision. I was treated with courteous friendly people in the office. Duane was a true gentleman. He explained exactly what they would do to my van to put it back together. The whole experience was great and made me want to stay longer.Thanks to my insurance company (The Hartford) I found an excellent place to do business and I am telling all of my family and friends to go there if they ever need collision service.Thanks Hartford Ins.!'

Donna O

MD - 9943 Washington Blvd, Laurel - 8/13/11

It was unfortunate that someone hit my car but I was thankful that Mr. Michael Davillier a member of my church recommended that I take the car to True2Form. I received excellent service and Mr. Dennis Messer provided outstanding customer service and went above the call of duty to make sure I was completely satisfied. Mr. Messer should be commended in a time when so many people in business no longer demonstrate good customer service skills. Thank you for the opportunity to comment on your company.'

Esther P

MD - 6709 Ammendale Rd, Beltsville - 8/11/11

'Staff was very friendly and helpful especially with contacting car rental company to come by and pick me up.'

James C

MD - 5106 Branchville Rd, College Park - 8/10/11

'Outstanding work and customer service'

Lamont B

MD - 9943 Washington Blvd, Laurel - 8/10/11

'Very professional and wonderful service from start to finish. The shop went out of their way to be courteous informative and responsive. I couldn't be happier with the repair work. Special thanks and kudos to Rose and Liz. They are wonderful and deserve recognition for their great customer service!'

Sarah E

MD - 9943 Washington Blvd, Laurel - 8/8/11

'I would like to say thanks to all of the hard and dedicated members of true2 form repair shop.. I trust and value their work. I had my vehicle serviced there several times and was satisfied with the finished results everytime. I would recommand anyone to try them out. I promise you will be happy. Thanks especially to both Dennis and Liz who was wonderful throughout this process. Liz I loved the way she kept me updated and informed about my car and Dennis who didn't stop until everything was at 100% satisfactory the way he expected it to be.'

Melanie J

MD - 9943 Washington Blvd, Laurel - 8/5/11

"The service I received from True2Form in Laurel, and especially from you, is truly one of the best experiences I've had with any store/organization. From the moment I first spoke to the scheduler to make my first appointment to the moment that my work was complete, I was received with great customer service, courtesy, willingness to help, very nice personnel who all greeted me with a smile (even the techs who didn't work with me), and very knowledgeable folks willing to answer all my questions. You especially were awesome! Superb customer service skills, excellent personal communication, showing confidence in how you present yourself and your company yet always providing a friendly smile that allowed me to feel very comfortable, and a knowledge base that obviously made you the "go to" guy in your shop -- you had it all! ... And what really impressed me was that you treated me like I was your only customer and my time is very valuable. I noticed that when I was waiting for the new part to be installed onto my Honda, and you kept checking to see how I was doing and finding out how much longer I would have to wait. I was very impressed. I'm sure you love your job, but I wouldn't be surprised if you were snatched for another higher-level job with more responsibility that takes advantage of your leadership skills. Your managment better do what they can to hold on to you! Thanks again for the great service at True2Form. I will definitely be coming back to you folks in the future and will recommend your store to all my friends/family." read more

Addison L

MD - 9943 Washington Blvd, Laurel - 8/3/11

'Liz was great friendly and professional Van was dolne earlier than expected. Thanks so much.'

William W

MD - 1123 Old North Point Rd, Dundalk - 7/29/11

I was so impressed with the service I received from the time I walked in until my repairs were complete. Everything ran like a well oiled machine. From my initial meeting with Valynn ( who was wonderful professional and helpful) to the GEICO and Enterprise representatives. I was so relieved knowing everything was being handled so well and so efficiently. Valynn was such a pleasure to deal with and is a great representative for your company.'

Mary Kay H

MD - 1123 Old North Point Rd, Dundalk - 7/28/11

Yes I do I am so happy that I've taken my car to True2Form First I want to point out how helpful the people there are Second having enterprize car rental right there in the same building was a God sent . The car accident was very upsetting to me by me having Geico car insurance who recomented True2Form for my car repair has made things for me easier too deal with .'

Angela L

MD - 1123 Old North Point Rd, Dundalk - 7/20/11

The workmenship on the vehicle was Excellent also the people were outstanding . I would recommend your company to everyone.

William L