Maryland Feedback

MD - 19560 Frederick Rd, Germantown - 3/30/16

Having my vehicle side swiped on a Friday night isn't exactly how I planned my weekend to start and dealing with the different insurance companies turned out to be an even bigger pain. However, the silver lining to everything was simply taking my vehicle to Gerber. Harry was very pleasant and informative in regards to my repairs and Courtney would call constantly to keep me informed and I also got daily picture of my vehicle while it was in the shop. However, all good things must come to an end and this time it was earlier than I was informed (which is great) I got my vehicle right in time for the weekend and looking better than before my accident! They even buffed out a few other scratches that weren't even related to the accident. I don't plan on needing their service anymore but in case I do...I know exactly where I will be going and ... where to tell people I know to go. read more

Ana C

MD - 19560 Frederick Rd, Germantown - 3/30/16

Great service, they stayed in touch with me with updates, answered questions and were very professional as well.

Walter S

MD - 7706 Race Rd, Jessup - 3/30/16

Excellent customer service and exceptional people!

Denise A

MD - 8528 Baltimore National Pike, Ellicott City - 3/30/16

I was so pleased with the work that was done on my bumper. The color of the bumper matched perfectly with the rest of my car! Also, the work was completed extremely fast, in two days. The staff at the front desk were always so personable and polite. They also drove my car to my apartment when I didn't have a car to drive out to retrieve my car when the work was completed. I appreciate the extraordinary customer service. I have never seen anything like this before. I was speechless when I got my car back. That meant a lot!! I will definite come back to Gerber's for all future work and recommend my family and friends to your shop. Thank you again for the superb service. I will be spreading the word out in the community.

Joyce G

MD - 7706 Race Rd, Jessup - 3/30/16

This is my second experience with this Gerber location and I was equally impressed with the quality of work during both visits. They communicated often and took great care of my Saleen Mustang. Excellent job!

Debora T

MD - 8528 Baltimore National Pike, Ellicott City - 3/30/16

Maxwell was kind and professional. Car was completed quicker than expected

Jamiea E

MD - 8211 Snouffer School Rd, Gaithersburg - 3/29/16

Excellent service ! Great communication ! Mechanical and body repairs are perfect!

David

MD - 7706 Race Rd, Jessup - 3/29/16

Great customer service and body work, not to mention updates, I would recommend using Gerber Collison & Glass!

Ricardo D

MD - 19560 Frederick Rd, Germantown - 3/28/16

Excellent job

Clarito G

MD - 8211 Snouffer School Rd, Gaithersburg - 3/28/16

Excellent service! Dropped car off on Wednesday with a Monday pickup and car was ready on Friday! Worked with my insurance company for a smooth transaction and want to give a shout out to Gayle...you are AWESOME!! Was a pleasure to meet you and your husband and I will recommend everyone to come see you for their service needs too.

SHARON E

MD - 7706 Race Rd, Jessup - 3/27/16

Great Service and Taylor provided excellent customer service.

Brian H

MD - 7706 Race Rd, Jessup - 3/26/16

We could not have been happier with the service we received. They kept us informed at every step of the repair. This was our first experience of this kind and everyone at Gerber was extremely kind and helpful. The finished repair was great! Like the accident never even happened. Thank you to all of you.

Wanda M

MD - 8528 Baltimore National Pike, Ellicott City - 3/25/16

Max and Tina were great to work with. Collision repair work looks great. Very stress free overall experience. Car repaired ahead of schedule. I would recommend this shop.

Gary H

MD - 7706 Race Rd, Jessup - 3/25/16

Very friendly and professional staff.

Samantha O

MD - 7706 Race Rd, Jessup - 3/25/16

Great quality service, very fast repair, and the front office staff (Taylor!) was extremely kind.

Christina S