Maryland Feedback

MD - 5400 New Expansion Dr, Eldersburg - 4/11/26

My Gerber experience was excellent. The repairs look great. The car was ready before expected. All personnel were very nice and professional.

Kathryn D

MD - 15229 Marlboro Pike, Upper Marlboro - 4/10/26

My Insurance company arranged the estimate report ahead of time so when I showed up, all I needed to do was get an estimate and a walk around. Michelle helped me find some additional problems I missed and Sharita set everything up in the system. They were both very nice and the repairs were completed on time. 5/5 Service!

Tony P

MD - 5400 New Expansion Dr, Eldersburg - 4/9/26

Great service - timely - friendly and extremely focused on great customer service. Answered all questions promptly and the job was done well.

Teresa O

MD - 19560 Frederick Rd, Germantown - 3/24/26

Had my hood repaired that was dented on highway with a rock from truck in front of me. I was first greeted by Richard for an estimate he was so professional. When I returned for repair then greeted by Risya and Jalan who made me feel so welcomed. Also when picked up auto I dealt with Tony who went over the car with me. They couldn't be any kinder and my service was so professional. I would recomment this location to anyone. And of course, I would gladly return if/when needed in the future. EXCELLECT crew!!

Janice C

MD - 8211 Snouffer School Rd, Gaithersburg - 3/11/26

I returned to Gerber Collision recently to have an update on work that they had previously done before. A portion of the paint had started to peel. I met with Alonzo who immediately knew that the issue had to be taken care of but needed to get approval from his supervisor, Luciano. Once approval had been made, I was told to drop the car off the following Monday and it would take approximately 3 days. I received a call the following Thursday to let me know that my car would be ready that afternoon. When I arrived, I spoke with Alonzo and he introduced me to his supervisor, Luciano apologized for the initial problem. I accepted the apology. We went out to review what had been done. I was very pleased with the work. More importantly, I was pleased with how everything was handled. My thanks to Gerber Collision for having a courteous and ... pleasant staff who are professional in every way. In spite of the problem, I have always found them to be easy to work with. Thanks again Luciano and Alonzo. read more

Abram P

MD - 3420 Ellicott Center Dr, Ellicott City - 3/6/26

I recently had my car repaired at Gerber Collision & Glass on Ellicott Center Drive in Ellicott City, and I'm very pleased with the service. My vehicle had significant front-end damage, and the technician Daniel did an excellent job restoring it. The repairs were done professionally, and the car looks as good as new. The staff was courteous, communicated clearly throughout the process, and completed the work on time. I truly appreciate the attention to detail and quality workmanship. I highly recommend the team at the Ellicott City Center Drive location to anyone needing collision repairs.

Sudhakar K

MD - 700 Cady Dr, Fort Washington - 2/16/26

Referred by GEICO for front bumper replacement after a jackass in a work van tried to drive over my little Honda Civic. Gerber did an excellent job and even replaced my scratched up hubcap. They made the entire front end look brand new! The text app kept me updated throughout the extremely short process.

Florence H

MD - 8211 Snouffer School Rd, Gaithersburg - 11/26/25

Excellent service by Alonzo. I needed the car earlier than the estimated completion date, and he got it done even earlier than I expected. The entire process was seamless and reduced the stress of the repair.

Don I

MD - 7706 Race Rd, Jessup - 11/21/25

Liz was very helpful she let me as far as them working on my and finishing it great customer service

Rochelle C

MD - 8211 Snouffer School Rd, Gaithersburg - 10/29/25

It was my lucky day when I was referred to Gerber for a minor collision repair. That was a month ago. I was very pleased with the job they did, and particularly with the courtesy afforded me by the entire staff. I left smiling. Then today, I noticed somebody had reversed into my car, and the sparkling bumper that I was so happily smiling about a short month ago was now sporting a large dent. I immediately drove to Gerber and was met on the doorstep by a man who recognized me, and at my request took a look at the back end of my car. Within an hour I was out of there, the dent had disappeared and they refused payment. I am now smiling again and am telling all I meet about the amazing service at Gerber Collision. Thank you Gerber Collision

Tippy I

MD - 19560 Frederick Rd, Germantown - 9/25/25

I would definitely recommend friends and family contact Gerber Collision and Glass if they are in need of repair. I was kept up-to-date on the progress of the car. Also, I was provided with excellent service and the repairs were completed in a timely fashion and within the completion date. All of the employees that I interacted with are extremely knowledgeable, professional, and courteous. Thank you so much for the opportunity to provide feedback. Ila :)

Ila M

MD - 19560 Frederick Rd, Germantown - 9/18/25

I rate the service I received from Gerber Collision and Glass a 10+. All the staff greeted me and made me feel welcome as soon as walked through the door. I knew my car was in good hands and I must say a job well done, and in timely manner, as well as kept me informed. Thanks to the entire staff!

Priscilla D

MD - 607 Main St, Reisterstown - 8/29/25

I really appreciate how patient and knowledgeable your team is, especially Ashley. The service is 2nd to none.

Mickey C

MD - 5106 Branchville Rd, College Park - 8/15/25

I had great customer service and wonderful experience working with the employees at Gerber. I Received by truck back in 1 day, washed up nice, front door service. Helped me get a rental car for the day. I cant recommend Gerber enough, This place is amazing!! No stress service.

Kimberly T

MD - 9943 Washington Blvd, Laurel - 8/14/25

Good Morning, I want to thank Julia G. Great customer service. She kept me updated everyday as to what was going on with the repairs. I would definitely recommend this shop also for repairs. The office staff is great. As soon as you walk in they greet you with a smile. They're very professional. The body and paint crew did a fantastic job on my car. The first time I had to utilized this shop someone in my complex had vandalize my car. The other staff member was very helpful. I was traumatize. She help me in so many ways by consoling me first and working with me daily until the repairs were done. She sits at the front computer as you walk in. Please forgive me with not remembering the name. I do remember the great service. GREAT JOB!! I would definitely recommend this location.

Beatrice W