Maryland Feedback
MD - 7706 Race Rd, Jessup - 5/30/26
They were great. They kept in touch with me almost daily, sending me messages about progress of the car repair. They were polite and helpful. I would use them again.
MD - 5400 New Expansion Dr, Eldersburg - 5/14/26
Great service and my car was ready sooner than originally planned!
MD - 5400 New Expansion Dr, Eldersburg - 5/11/26
Service was excellent and all staff we dealt with were very helpful and kept us informed of the status of the repairs.
MD - 15229 Marlboro Pike, Upper Marlboro - 5/8/26
Hi! The wonderful staff were professional, beautiful, and customer service was outstanding. Because I was so worried about the car.
MD - 5400 New Expansion Dr, Eldersburg - 5/4/26
Good professional timely service. Car looks great. Job completed before expected.
MD - 15229 Marlboro Pike, Upper Marlboro - 4/30/26
Rita in customer service was amazing from start to finish. Everette was also outstanding. They did a good job on my 2007 Honda CRV.
MD - 5400 New Expansion Dr, Eldersburg - 4/11/26
My Gerber experience was excellent. The repairs look great. The car was ready before expected. All personnel were very nice and professional.
MD - 15229 Marlboro Pike, Upper Marlboro - 4/10/26
My Insurance company arranged the estimate report ahead of time so when I showed up, all I needed to do was get an estimate and a walk around. Michelle helped me find some additional problems I missed and Sharita set everything up in the system. They were both very nice and the repairs were completed on time. 5/5 Service!
MD - 5400 New Expansion Dr, Eldersburg - 4/9/26
Great service - timely - friendly and extremely focused on great customer service. Answered all questions promptly and the job was done well.
MD - 19560 Frederick Rd, Germantown - 3/24/26
Had my hood repaired that was dented on highway with a rock from truck in front of me. I was first greeted by Richard for an estimate he was so professional. When I returned for repair then greeted by Risya and Jalan who made me feel so welcomed. Also when picked up auto I dealt with Tony who went over the car with me. They couldn't be any kinder and my service was so professional. I would recomment this location to anyone. And of course, I would gladly return if/when needed in the future. EXCELLECT crew!!
MD - 8211 Snouffer School Rd, Gaithersburg - 3/11/26
I returned to Gerber Collision recently to have an update on work that they had previously done before. A portion of the paint had started to peel. I met with Alonzo who immediately knew that the issue had to be taken care of but needed to get approval from his supervisor, Luciano. Once approval had been made, I was told to drop the car off the following Monday and it would take approximately 3 days. I received a call the following Thursday to let me know that my car would be ready that afternoon. When I arrived, I spoke with Alonzo and he introduced me to his supervisor, Luciano apologized for the initial problem. I accepted the apology. We went out to review what had been done. I was very pleased with the work. More importantly, I was pleased with how everything was handled. My thanks to Gerber Collision for having a courteous and ... read more
MD - 3420 Ellicott Center Dr, Ellicott City - 3/6/26
I recently had my car repaired at Gerber Collision & Glass on Ellicott Center Drive in Ellicott City, and I'm very pleased with the service. My vehicle had significant front-end damage, and the technician Daniel did an excellent job restoring it. The repairs were done professionally, and the car looks as good as new. The staff was courteous, communicated clearly throughout the process, and completed the work on time. I truly appreciate the attention to detail and quality workmanship. I highly recommend the team at the Ellicott City Center Drive location to anyone needing collision repairs.
MD - 700 Cady Dr, Fort Washington - 2/16/26
Referred by GEICO for front bumper replacement after a jackass in a work van tried to drive over my little Honda Civic. Gerber did an excellent job and even replaced my scratched up hubcap. They made the entire front end look brand new! The text app kept me updated throughout the extremely short process.
MD - 8211 Snouffer School Rd, Gaithersburg - 11/26/25
Excellent service by Alonzo. I needed the car earlier than the estimated completion date, and he got it done even earlier than I expected. The entire process was seamless and reduced the stress of the repair.
MD - 7706 Race Rd, Jessup - 11/21/25
Liz was very helpful she let me as far as them working on my and finishing it great customer service
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