Maryland Feedback

MD - 3420 Ellicott Center Dr, Ellicott City - 4/5/24

The staff were great. Always communicating with me. Dave was easy to talk to and he knew exactly what my car needed. I would recommend this shop to anyone.

London P

MD - 7706 Race Rd, Jessup - 4/3/24

Did a great job with repairs. Estimator provided timely feedback; even though repairs were estimated to take several weeks, job was completed in less than 2 weeks. Very easy process and happy with quality of work done.

A H

MD - 1123 Old North Point Rd, Dundalk - 4/1/24

The service at this location was and has been over the years consistently excellent,the staff from the Receptionists to the auditors as well as the mechanics servicing the vehicles are truly professional and genuine! A special thank you to Ms. Amanda and Ms.Tonya front office Receptions for being so caring,patient and informative and for making a stressful situation a breeze..I will recommend Gerber to everyone in need of car repair,God bless you all and many thanks!????????

Melvin W

MD - 8211 Snouffer School Rd, Gaithersburg - 3/20/24

03/19/2024 Well i took my TL in for a hit and run repair. Snoffier School location. Got it back today, sooner than expected & these fools washed my car TOO!! what better service can you ask for!?! 5 ??

J H

MD - 8211 Snouffer School Rd, Gaithersburg - 3/20/24

My TL was completed in record time! Everyone treated me with great service.

J H

MD - 7706 Race Rd, Jessup - 2/4/24

Liz did a great job. She went above and beyond with servicing my car.

Bria W

MD - 19560 Frederick Rd, Germantown - 2/1/24

Joel, Monica, and Christina were amazing. My vehicle was hit while parked and I was upset as could be. My truck is my baby. Gerber in Germantown took care of everything! From the estimate to the repair I knew I was in good hands. they had my little truck fixed and returned to me 4 days earlier than anticipated! I highly recommend this team and if I need anything else, I will be a satisfied returning customer!

McKinley M

MD - 607 Main St, Reisterstown - 1/22/24

The staff were outstanding, with people eager to help and make the process easier. The work on my car was exceptional, and I would use their service again. I would recommend the company to anyone who needs this type of service.

San M

MD - 8528 Baltimore National Pike, Ellicott City - 12/14/23

I have taken my 2 Honda CRVs hear on a few occasions. Each time I've been here the staff has been professional and courteous. I've always been happy with how my car looks after each repair. After one repair, I noticed there was an issue with a piece of molding. I took the car back and they fixed it within the hour. Couldn't be more pleased with this place.

LEN F

MD - 800 W Patapsco Ave, Baltimore - 11/1/23

I must share how amazing my experience was. You know how tough and stressful it is when you're in an accident. From dealing with insurance to getting a rental to finding an auto shop to fix ur car. I was extremely pleased and thankful from picking this location. Mile and the front desk staff were amazing every step of the way. I would get daily updates and incredible details to put me at ease. I will forever come here and tell everyone to do the same!

Randy M

MD - 4113 Amos Ave, Baltimore - 10/30/23

John was the person working with me. He was courteous, very professional in his contact with me. Never a problem with him whatsoever.

Dana W

MD - 19560 Frederick Rd, Germantown - 10/30/23

ABSOLUTELY exceptional service. From beginning to end, the staff, particularly Richard and Christina, set the standard for courteous, efficient and timely service. Richard took the time to explain the repair procedure, and expected length of time once parts were received for the repaid to be completed. His estimate was amazing. He saw things that we had overlooked. Will definitely recommend him and Gerber to family and friends should they need professional repairs. Thankyou!

Robert H

MD - 8528 Baltimore National Pike, Ellicott City - 10/25/23

The service was over the top makes your vehicle look like you just brought it

Dana J

MD - 7706 Race Rd, Jessup - 10/22/23

I have used this location on several occasions and have always been satisfied with the work and with the staff. They always give updates on the progress of the repair. The work completed on 10-20-23 was completed 7 days before the estimated time of completion.

Wanda E

MD - 4113 Amos Ave, Baltimore - 10/16/23

I would give the people at Gerber Collision on Amos Avenue in Baltimore 10 stars if I could! Becky, Rod, and Famous Amos deserve bonuses, if not raises, for their 1st class customer service. We live in a world where professionalism, courtesy, flexibility and kindness are in short supply, but this team is off the charts with it! Thank you for a painless process, and the return of my car in better shape than I gave it to you. They even cleaned the inside! Wow. Greatly appreciated and would recommend your services to anyone.

Theresa and Michael F