Kentucky Feedback

KY - 2350 Alexandria Pike, Southgate - 12/29/23

Excellent job! High quality precision work... Looks as good as new! Maybe even better! They repaired the entire front end of my car so nicely that now it looks too good for the rest of the vehicle! The Gerber staff is always friendly, helpful, trustworthy, knowledgeable & dependable. Customer service is absolutely AMAZING! A Fantastic Five-Star Experience all the way! Gerber really goes above and beyond, doing whatever it takes, to provide the highest quality auto repair service and the very best guest experience around... 100% Satisfaction guaranteed! At Gerber, they make it their top priority for customers to leave happy! They are good people who are good at what they do. They really do care, and it shows! I would highly recommend Gerber to anyone needing automobile collision repairs. Thank You!

Judy P

KY - 3933 Bardstown Rd, Louisville - 12/20/23

From walking into the shop, Shaun and Kenya were both readily available to help me. I had been through a lot with my car with all of the break-ins. Shaun and Kenya stayed in contact with me through the entire process and were very hands-on when issues arose with my car. I really think that this one of the BEST experiences that I've had with mechanics in this city. Especially as someone who is femme or female presenting, I didn't feel like I was being talked down to about issues, and I felt like I was heard. I appreciate the patience that they had during the repairs, and not projecting frustrations onto me, as I have previously experienced in other places. I will definitely be back, and they have gained a valued and grateful customer!

Mo

KY - 197 US Hwy 41 S, Henderson - 10/26/23

Everyone, there was super nice and they got my car back as quickly as they could. They did a great job.

Emery N

KY - 12111 Shelbyville Rd, Louisville - 8/11/23

Repair work was fantastic. Paint matched great and the body is super smooth with great alignment. Could not be more pleased

Randy M

KY - 3933 Bardstown Rd, Louisville - 7/11/23

Estimated 3 days.. finished in day and half.. worried about paint match on 04 corvette.. no problems .. good as new

Mike H

KY - 2350 Alexandria Pike, Southgate - 3/9/23

Gerber took care of my wife's car. They did a great job with both the glass and the body. They did it much quicker than the other options we had, and beat their own deadline. Adam was fantastic.

Daniel P

KY - 3933 Bardstown Rd, Louisville - 2/26/23

They had my car for 7 months due waiting on parts but it was worth the wait, I'd missed my car and it looked brand new when I got it 2 weeks ago.. I appreciate the twice a week messages about my car's progress. My car feels good and drives even better.. although nothing was wrong until the accident but I'm thankful and happy with my service. I recommend Gerber Collison&Glass for your car needs in a tough situation. Thank you

Marchelle C

KY - 3933 Bardstown Rd, Louisville - 2/20/23

Thank you, thank you. I appreciate having my car back after 7months in your care. I appreciate the business and weekly Tues/Thurs updates to my phone. My car looks great and feels great. I recommend Gerber Collision to take care of your car needs!! Thank you, thank you.

Marchelle C

KY - 2350 Alexandria Pike, Southgate - 2/7/23

The least favorable aspect of this specific car repair was the length of time it took for repair. However, this timing was comparable for the type and severity of the repair. Additionally, all individuals were pleasant, in contact with me regularly with updates and were flexible regarding means of payment. Gerber is a company I would use again and would refer to friends and family.

Veronica L

KY - 197 US Hwy 41 S, Henderson - 12/30/22

Service was quick! Can't even tell my vehicle was involved in an accident. Everyone at the shop was efficient and very friendly. Will definitely use and recommend them again! Thank you!

Latasha

KY - 2350 Alexandria Pike, Southgate - 10/28/22

Thank you Adam I really appreciate you

Samantha F

KY - 12111 Shelbyville Rd, Louisville - 10/6/22

I loved the way Gerber kept me constantly updated on the status of the work progress! Also, they did a beautiful job on the repair! Cannot tell anything ever happened to my card.

Robbi R

KY - 3933 Bardstown Rd, Louisville - 8/22/22

Very pleased. Would recommend them.

Margaret B

KY - 2350 Alexandria Pike, Southgate - 8/13/22

I was very impressed with everything I received from Gerber in regards to the repairs on my car. Adam explained and kept me well informed of what was going on with the repair process. And very friendly and informative. Mark was very friendly also and explained and gave me confidence that Gerber would take good care of my car repairs. Marianne was also very friendly and answered all the questions I had about this process. Thanks to all who were behind the scenes who also worked on my car. Overall a great experience with Gerber and would highly recommend the Southgate KY. Business.

Pamela M

KY - 3933 Bardstown Rd, Louisville - 7/31/22

I was amazed at how quickly my car was repaired and how the exterior was cleaned. Jeff and AJ were very personable and professional in making sure that the job was done correctly and In a timely manner. Actually, my car was finished two days early. I'm very pleased with the repair and wil recommend Gerber Collision and Glass to my friends and family members.

Sherrel H